420 reviews
737 Carrville Rd, , ON L4C 6E5
#compassionateCare#clearCommunication#patientStaff+12
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What owners say
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praised the vets and staff for being compassionate, gentle, and informative, taking time to explain options and follow up after visits and surgeries. Many highlight successful outcomes for spays, dental work, mass removals and knee surgery, as well as calm handling of nervous or feral animals and first-time puppies/kittens. Long-time clients (years to decades) say their pets receive personalized, attentive care from a friendly team. Several also appreciated helpful technicians and a clean, welcoming environment.
💬Common Feedback & Suggestions
A noticeable minority raised concerns about pricing—citing high costs, unexpected add-ons, pressure for tests/products, and quote changes for boarding or grooming. Some reported inconsistent or incorrect diagnoses, and a few described rude or dismissive interactions with management or front-desk staff, including one upsetting phone exchange after a pet’s death. There were isolated complaints about not being allowed to be present during certain procedures, time management (having to return or feeling their time wasn’t respected), and one report of expired medication being dispensed. Overall tone is positive, but these issues were repeated by several reviewers.
🏥Clinic Specialties
- Soft-tissue and orthopaedic surgery (e.g., spay, CCL repair, mass removal)
- Dentistry and dental extractions
- Emergency and urgent care for kittens and other pets
- Grooming and boarding services
- Care for rescue, feral and anxious animals
- Small-mammal care (e.g., pet rat)
🏷️Keywords
#compassionateCare#clearCommunication#followUpCalls#surgicalExpertise#groomingAndBoarding#rescueFriendly#smallMammalCare#cleanFacility#pricingConcerns#unexpectedCharges#pushyUpsells#inconsistentDiagnosis#rudeStaffReports#timeManagementIssues
Overall Ratings
🐾Tips for Pet Owners
- Ask for a detailed, itemized written estimate in advance for treatments, grooming, or boarding, and confirm the quote will be honoured.
- Have the vet outline all options with pros/cons and costs, and clarify which diagnostics are essential versus optional.
- Confirm policies about owner presence during procedures and ask about expected wait times to plan your visit.
- Bring prior medical records and a concise history to support accurate diagnosis and avoid duplicate testing.
- Check medication labels and expiry dates at pickup, and request clear discharge instructions and a follow-up call.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Parking lot
24m2 Hunters Point Dr, Richmond Hill, ON L4C 9Y4, Canada
Parking lot
84mOld Langstaff Rd, Richmond Hill, ON L4C 9Y4, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Bayview/Seven Animal Hospital is located at 2 Hunters Point Dr, Richmond Hill, ON L4C 9Y4. The closest listed public transport option is Langstaff GO, a train station about a 19-minute walk away; nearby parking lots are listed within about a 0- to 1-minute walk, so driving may be convenient if transit is not practical.
Bayview/Seven Animal Hospital asks pet owners to call ahead to confirm current opening hours before visiting.
You can contact Bayview/Seven Animal Hospital by phone at (905) 764-1144.
To book an appointment at Bayview/Seven Animal Hospital, call the clinic to ask about availability and what records or pet information to bring.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; OHIP and other provincial health insurance do not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate for procedures, grooming, boarding, diagnostics, or surgery. If urgent or after-hours care is involved, fees are typically higher. Pet insurance and third-party payment-plan options may be available in Canada generally, but confirm any specific options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay; some may also support pet-insurance direct claims or third-party payment plans. Call ahead to confirm which payment methods Bayview/Seven Animal Hospital currently accepts.
Bayview/Seven Animal Hospital's review summary mentions emergency and urgent care for kittens and other pets. Call ahead to confirm current availability, whether they can see your pet urgently, and whether after-hours fees may apply.
Pet owners often describe Bayview/Seven Animal Hospital's team as compassionate, gentle, informative, and good at follow-up, with positive comments about surgery, dentistry, anxious-animal handling, and cleanliness. Some reviewers raised concerns about pricing, unexpected add-ons, quote changes, communication issues, and occasional diagnostic or service concerns, so it is wise to ask questions and request written estimates in advance.
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Last updated: July 28, 2026