4.4
207 reviews
110-9471 No. 2 Rd, Woodwards Rd, , BC V7E 2C9
#compassionateCare#clearCommunication#thoroughExams+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, patient team and their clear, thorough communication. Many highlighted accurate diagnoses and successful treatments or surgeries—often after misdiagnoses elsewhere—including emergencies, dental work, and knee/CCL issues. Reviewers also loved the calm, very clean, pet‑friendly rooms (with beds, toys, and a dedicated cat room), and noted that anxious or reactive pets were handled gently and did well. Same‑day bookings, weekend/late availability, and quick in‑house testing were frequently appreciated.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive. A small number of owners raised concerns about communication and access, including one instance of being turned away for a perceived simple issue and a detailed complaint alleging unnecessary procedures and high costs. To avoid misunderstandings, a few reviewers implied it helps to confirm treatment plans and estimates in advance.
🏥Clinic Specialties
- Exotic and small‑mammal care (rabbits, guinea pigs, hamsters, rats)
- Dentistry and dental extractions/cleanings
- Orthopaedic and CCL surgery
- Emergency and urgent care
- Anxiety‑ and fear‑free handling
- House‑call veterinary services
🏷️Keywords
#compassionateCare#gentleHandling#clearCommunication#accurateDiagnosis#surgerySuccess#exoticPetExpertise#sameDayAppointments#emergencyCare#fairPricing#transparentOptions#followUpCalls#cleanFacility#friendlyStaff#fearFreeEnvironment#houseCalls
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious or reactive, ask for a quieter time slot—they frequently accommodate and use pet‑friendly rooms to reduce stress.
- Bring prior records; they perform in‑house diagnostics and can provide swift second opinions and treatment plans.
- Discuss the treatment plan and request a written estimate upfront, especially for dental or surgical procedures.
- They often offer same‑day appointments and weekend/late hours—call early to secure urgent or convenient times.
- Rabbit and other small‑mammal owners can request species‑specific handling and after‑care guidance, as the team is experienced with exotics.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Public Parking - 3711Bayview
77m3711 Bayview St, Richmond, BC V7E 3B6, Canada
Motorcycle parking
116m12040 Third Ave #12060, Richmond, BC V7E 3K1, Canada
Steveston Parking Lots
129m3771 Bayview St, Richmond, BC V7E 3L8, Canada
Diamond Parking Lot 4293
129m3771 Bayview St, Richmond, BC V7E 3L8, Canada
Richmond Harbour Authority Lot
134m3540 Bayview St, Richmond, BC V7E 4R7, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Petsville Animal Hospital is located at 3511 Moncton St #120, Richmond, BC V7E 3A3. No public transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, nearby options include Public Parking - 3711Bayview, about a 1-minute walk away, and Steveston Parking Lots, about a 2-minute walk away.
Petsville Animal Hospital's current opening hours were not provided in the source data. Call ahead or check the clinic's website before visiting, especially for same-day, weekend, late, urgent, or emergency appointments.
A phone number was not provided in the source data for Petsville Animal Hospital. You can visit the clinic's website at https://www.petsvillevets.com/?utm_source=Google-Local&utm_medium=Maps&utm_campaign=Google-My-Business for current contact options.
To book an appointment at Petsville Animal Hospital, use the contact options on the clinic's website or call to enquire if a current phone number is available there. Reviews mention same-day bookings and weekend or late availability, but you should confirm current appointment options directly with the clinic.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote and ask for an itemized written estimate before procedures such as dental work or surgery; after-hours or emergency fees are typically higher. Pet insurance and third-party payment-plan options may be available in Canada generally, but confirm any specific billing options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance claims or third-party payment plans, but payment options should be confirmed directly with Petsville Animal Hospital before your visit.
Petsville Animal Hospital is described as offering exotic and small-mammal care for rabbits, guinea pigs, hamsters, and rats, as well as dentistry, dental extractions and cleanings, orthopaedic and CCL surgery, emergency and urgent care, anxiety- and fear-free handling, and house-call veterinary services.
Petsville Animal Hospital has a 4.9 out of 5.0 rating from 372 reviews in the provided data. Pet owners often praise the compassionate team, clear communication, clean pet-friendly rooms, gentle handling of anxious or reactive pets, successful dental and surgical care, quick testing, and experience with rabbits and other small mammals.
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Nearby Veterinary Clinics
Source: Google Maps
Last updated: July 28, 2026