143 reviews
4731 McClelland Rd Unit 1103, , BC V6X 0M5
#compassionateCare#clearCommunication#transparentPricing+14
What owners report about visiting
Collecting owner reports｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion and kindness, especially during difficult moments like end‑of‑life care. Many highlighted clear explanations, thorough follow‑ups, and the ability to fit pets in quickly, even on short notice, holidays, or after hours. Long‑time clients reported trusting the vets with multiple pets over many years, noting smooth spay/neuter procedures and thoughtful, conservative medical decision‑making when appropriate.
💬Common Feedback & Suggestions
While most feedback was positive, several reviewers raised concerns about pricing transparency and perceived upselling, including billing mix‑ups (e.g., SPCA coverage, changed quotes at checkout). A few reported disappointing clinical outcomes or potential misdiagnoses (missed sutures, unresolved issues after extensive testing, and one rough clipping incident), as well as occasional appointment/scheduling errors and wait times. Overall sentiment was favourable, but clearer estimates, consistent billing, and attention to handling sensitive pets would improve confidence.
🏥Clinic Specialties
- Spay/neuter surgeries
- End-of-life and euthanasia care
- Feline medicine and FIP injection assistance
- Emergency and after-hours support
- Preventive care and vaccinations
- Wound care and minor procedures
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#followUpCalls#accommodatingScheduling#openSevenDays#afterHoursHelp#gentleHandling#loyalClients#quickService#pricingTransparencyIssues#upsellingConcerns#misdiagnosisReports#appointmentMixUps#euthanasiaSupport
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written estimate before treatment and confirm any rescue/SPCA coverage or discounts to avoid billing surprises.
- Confirm your appointment time and arrive a bit early; they can be busy and a few reviewers reported scheduling mix-ups.
- Discuss all available options and costs—reviewers noted the vets explain clearly and may suggest conservative approaches when appropriate.
- If your pet is anxious, let the team know in advance and bring a secure carrier or comfort items; request gentle handling during exams.
- For urgent issues, call ahead—multiple reviewers said they were accommodated the same day and even after regular hours.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Lot #1619 - Mayfair Court
211m8071 Ryan Rd, Richmond, BC V7A 2E4, Canada
Lot #1619 - Mayfair Court
255m8140 Williams Rd, Richmond, BC V7A 1G4, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Companion Animal Hospital Richmond is located at 10151 Number 3 Rd Unit-106, Richmond, BC V7A 4R6. No public transit stop data was provided, so check Google Maps or TransLink for current bus routes; if driving, nearby parking includes Lot #1619 - Mayfair Court, about a 3-minute walk away.
Companion Animal Hospital Richmond's opening hours were not provided in the source data. Please call ahead or check the clinic website before visiting, especially for urgent, holiday, or after-hours needs.
A phone number was not provided in the source data. You can visit the clinic website at https://companionanimalhospital.ca/ to find current contact options.
To book an appointment at Companion Animal Hospital Richmond, use the contact options on the clinic website or call to enquire if you have the current number. Reviewers mention the clinic can sometimes accommodate pets quickly, but it is still best to confirm your appointment time before you go.
Consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and provincial health insurance does not cover pets. Call the clinic for a current quote and ask for an itemized written estimate before procedures; after-hours or emergency support is typically more expensive, and pet insurance or third-party payment plans may be worth discussing in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment methods were not provided for Companion Animal Hospital Richmond. Call ahead to confirm, including whether any pet-insurance direct claims or third-party payment-plan options are available.
Yes, the source data lists emergency and after-hours support among Companion Animal Hospital Richmond's services, and reviewers mention help with urgent visits, holidays, and after-hours situations. Call ahead before going in so the team can confirm availability and advise you on next steps.
Companion Animal Hospital Richmond has a 4.1 out of 5.0 rating from 133 reviews. Pet owners often praise compassionate care, clear explanations, follow-up calls, cleanliness, and accommodating scheduling, while some reviews raise concerns about pricing transparency, billing mix-ups, wait times, and occasional clinical or handling issues.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Nearby Veterinary Clinics
Source: Google Maps
Last updated: July 28, 2026