372 reviews
3511 Moncton St #120, , BC V7E 3A3
#compassionateCare#gentleHandling#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, patience, and clear communication. Many noted thorough, knowledgeable care with excellent outcomes, especially for exotic pets like rabbits, guinea pigs, hamsters, rats, chinchillas, ferrets, and bearded dragons. Reviewers also appreciated gentle, fear‑free handling that helped nervous pets relax, plus responsive follow‑ups and quick access for urgent or same‑day appointments.
💬Common Feedback & Suggestions
While most reviews are strongly positive, a minority reported concerns about pricing, feeling some costs were high or not clearly justified. A few older reviews mention rude or dismissive interactions at the front desk, misdiagnoses or poor outcomes, and one complaint about handling a large dog near cat patients. Overall sentiment skews very positive, but clearer upfront estimates, extra sensitivity during challenging conversations, and careful waiting‑area management could address the few recurring issues.
🏥Clinic Specialties
- Exotic and small‑mammal medicine (rabbits, guinea pigs, hamsters, rats, chinchillas, ferrets)
- Reptile care (bearded dragons)
- Emergency and same‑day care
- Soft‑tissue surgery for small pets
- Compassionate end‑of‑life and euthanasia support
- Fear‑free, behaviour‑sensitive handling
🏷️Keywords
#exoticsExpertise#rabbitAndRodentCare#reptileCare#smallMammalSurgery#compassionateCare#fearFreeHandling#thoroughExams#clearCommunication#responsiveFollowUps#sameDayAppointments#emergencyHelp#telusAppSupport#friendlyStaff#longTermClients#budgetConsideration#endOfLifeSupport
Overall Ratings
🐾Tips for Pet Owners
- Mention your pet’s species when booking so they can match you with a vet experienced in that animal, especially for exotics.
- If cost is a concern, ask for an itemized estimate and discuss budget‑friendly options before treatment begins.
- For anxious pets, bring them slightly hungry and bring favourite treats—the team often uses treats and gentle handling to ease exams.
- For urgent issues, call or email early; many reviewers secured same‑day or next‑day appointments.
- Use their digital communication (email/Telus) for quick responses, follow‑ups, and prescription coordination.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Motorcycle parking
90m12040 Third Ave #12060, Richmond, BC V7E 3K1, Canada
Public Parking - 3711Bayview
168m3711 Bayview St, Richmond, BC V7E 3B6, Canada
Cannery Lot
183m12138 Fourth Ave, Richmond, BC V7E 3H8, Canada
Steveston Parking Lots
198m3771 Bayview St, Richmond, BC V7E 3L8, Canada
Diamond Parking Lot 4293
198m3771 Bayview St, Richmond, BC V7E 3L8, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Little Paws Animal Clinic by TELUS Health is located at 12011 Second Ave #130, Richmond, BC V7E 3L6. No public transit station data was provided, so check Google Maps or the local transit agency for current routes; if you are driving, nearby parking options include Public Parking - 3711Bayview about a 2-minute walk away and Cannery Lot about a 2-minute walk away.
The source data says to call ahead to confirm Little Paws Animal Clinic by TELUS Health's current opening hours. This is especially important for urgent, same-day, or species-specific appointments.
A phone number was not provided in the source data. Pet owners can visit the clinic website at http://littlepawsvet.com/ for contact options and current clinic information.
Book an appointment by contacting Little Paws Animal Clinic by TELUS Health through the contact options on its website. When booking, mention your pet's species, especially for rabbits, guinea pigs, hamsters, rats, chinchillas, ferrets, or reptiles, so the clinic can match the visit appropriately.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and provincial health insurance does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures; urgent or emergency care may cost more. Pet insurance and third-party payment-plan options may be available generally in Canada, but confirm directly with the clinic before your visit.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, while some may support pet-insurance direct claims or third-party payment plans. Call ahead to confirm the payment methods accepted at Little Paws Animal Clinic by TELUS Health.
Yes, the source data lists emergency and same-day care among the clinic's specialties, and reviewers mentioned quick access for urgent or same-day appointments. Call early to enquire about availability and whether your pet's situation should be seen urgently.
Little Paws Animal Clinic by TELUS Health is noted for exotic and small-mammal medicine, including care for rabbits, guinea pigs, hamsters, rats, chinchillas, and ferrets, as well as reptile care for bearded dragons. The source data also highlights soft-tissue surgery for small pets, compassionate end-of-life and euthanasia support, fear-free handling, and behaviour-sensitive care.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026