Eagleson Veterinary Clinic

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Reviewers consistently praised the team’s kindness, empathy, and clear communication, noting that staff take time to explain options and follow up by phone or email. Many describe efficient, capable after-hours and emergency care, successful treatments and surgeries, and very compassionate end‑of‑life support in a clean, comfortable facility. Owners of nervous pets highlighted the patient handling and efforts to keep animals calm.

💬Common Feedback & Suggestions

A minority of reviews flagged concerns about long waits or delays during triage at busy times and occasional brusque or unhelpful front‑desk interactions. A few serious clinical complaints included misdiagnosis (including an urged euthanasia), complications from simple procedures (e.g., anal gland expression), and limited eye‑care expertise. Pricing is often described as high, with some feeling pressure to add services or confusion around billing, medication refills, or counts, though others found estimates transparent and fees comparable. Isolated comments mentioned in‑hospital comfort details (e.g., bathroom breaks) and a lack of French‑speaking staff at times.

🏥Clinic Specialties

  • 24/7 emergency and urgent care
  • End-of-life and euthanasia support
  • Orthopaedic and knee surgery
  • GDV and abdominal emergency surgery
  • Feline urinary blockages and urinary care
  • Toxicity and poisoning management

🏷️Keywords

#compassionateCare#clearCommunication#followUpCalls#emergencyCare#open24x7#endOfLifeSupport#surgeryExpertise#patientWithNervousPets#cleanFacility#quickTriage#friendlyStaff#transparentEstimates#longWaits#highCosts#upsellingConcerns#billingIssues#limitedFrenchSupport

Overall Ratings

🐾Tips for Pet Owners

  • For emergencies, call ahead so staff can triage and advise on timing and what to bring.
  • Ask for a written estimate and discuss all options up front to avoid surprises, especially after hours.
  • Plan for possible waits during peak emergency periods; bring water, a leash/carrier, and your pet’s medical history or medication list.
  • Let the team know if your pet is very anxious so they can adjust handling and pacing.
  • If you need service in French or a medication refill, confirm availability and requirements in advance.
📊 **Overall Ratings** - Medical Expertise: 84% satisfied - Service Attitude: 90% satisfied - Convenience: 83% satisfied - Pricing: 62% satisfied - Cleanliness: 94% satisfied - Recommendability: 88% satisfied 👍 **What Pet Owners Praised** Reviewers consistently praised the team’s kindness, empathy, and clear communication, noting that staff take time to explain options and follow up by phone or email. Many describe efficient, capable after-hours and emergency care, successful treatments and surgeries, and very compassionate end‑of‑life support in a clean, comfortable facility. Owners of nervous pets highlighted the patient handling and efforts to keep animals calm. 💬 **Common Feedback & Suggestions** A minority of reviews flagged concerns about long waits or delays during triage at busy times and occasional brusque or unhelpful front‑desk interactions. A few serious clinical complaints included misdiagnosis (including an urged euthanasia), complications from simple procedures (e.g., anal gland expression), and limited eye‑care expertise. Pricing is often described as high, with some feeling pressure to add services or confusion around billing, medication refills, or counts, though others found estimates transparent and fees comparable. Isolated comments mentioned in‑hospital comfort details (e.g., bathroom breaks) and a lack of French‑speaking staff at times. 🏥 **Clinic Specialties** - 24/7 emergency and urgent care - End-of-life and euthanasia support - Orthopaedic and knee surgery - GDV and abdominal emergency surgery - Feline urinary blockages and urinary care - Toxicity and poisoning management 🏷️ **Tags** #compassionateCare #clearCommunication #followUpCalls #emergencyCare #open24x7 #endOfLifeSupport #surgeryExpertise #patientWithNervousPets #cleanFacility #quickTriage #friendlyStaff #transparentEstimates #longWaits #highCosts #upsellingConcerns #billingIssues #limitedFrenchSupport 🐾 **Tips for Pet Owners** - For emergencies, call ahead so staff can triage and advise on timing and what to bring. - Ask for a written estimate and discuss all options up front to avoid surprises, especially after hours. - Plan for possible waits during peak emergency periods; bring water, a leash/carrier, and your pet’s medical history or medication list. - Let the team know if your pet is very anxious so they can adjust handling and pacing. - If you need service in French or a medication refill, confirm availability and requirements in advance.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(613) 383-8381

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

500 Eagleson Rd #58, Kanata, ON K2M 1H4, Canada

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Eagleson Veterinary Clinic is located at 500 Eagleson Rd #58, Kanata, ON K2M 1H4, Canada, in Ottawa. No subway, light-rail, or train station was found within walking distance, so driving is likely the most practical option; street parking is typically available in this area, but check local signage. If using transit, check Google Maps or the local transit agency for the nearest bus route.

Eagleson Veterinary Clinic asks pet owners to call ahead to confirm current opening hours. This is especially important if you are planning a non-urgent visit or need to know whether a specific service is available that day.

You can contact Eagleson Veterinary Clinic by phone at (613) 383-8381. Call ahead for current hours, appointment availability, emergency triage guidance, estimates, medication refills, or to confirm whether French-language service is available.

To book an appointment at Eagleson Veterinary Clinic, call the clinic to enquire about availability and the best visit type for your pet. If your pet is anxious, has an urgent problem, or needs a medication refill, mention that when booking so the team can advise on timing and what to bring.

Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures or surgery. Because Eagleson Veterinary Clinic offers emergency and urgent care, after-hours fees are typically higher. Pet insurance and third-party payment-plan options may help some owners manage costs, but confirm any direct-claim or financing options with the clinic in advance.

Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm what Eagleson Veterinary Clinic currently accepts, especially for emergency visits, procedures, insurance claims, or payment-plan requests.

Yes. The clinic summary lists 24/7 emergency and urgent care, including support for toxicity or poisoning, feline urinary blockages, GDV, abdominal emergencies, and other urgent cases. For emergencies, call ahead so staff can triage your pet and advise what to bring.

Pet owners commonly praise Eagleson Veterinary Clinic for kindness, empathy, clear communication, follow-up by phone or email, compassionate end-of-life support, patient handling of nervous pets, and a clean facility. Review feedback also notes possible long waits during busy emergency triage periods, high-cost concerns, occasional billing confusion, and some concerns about front-desk interactions or limited French-speaking staff at times.

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Last updated: July 28, 2026