Montreal Road Animal Hospital

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners frequently praised the team’s compassion and friendliness, with several noting clear explanations of options without pressure and thoughtful follow‑ups. Many appreciated quick, same‑day or after‑hours access, including late‑night and weekend help, and some found prices reasonable or flexible, with payment accommodations in a few urgent cases. Bilingual service (English/French) and comfort handling for anxious pets were highlighted by multiple reviewers. Several exotic‑pet owners also reported skilled, attentive care.

💬Common Feedback & Suggestions

Experiences are highly polarized. Common concerns include billing transparency and unexpected add‑ons beyond initial quotes, as well as communication gaps (slow or no email replies, phone issues) and inconsistent updates. Multiple reviewers flagged cleanliness problems and rough handling or distress in the back area, alongside a few serious allegations of misdiagnosis or poor outcomes and a perceived for‑profit focus. A small number also mentioned data‑sharing/marketing and occasional payment processing or access issues (e.g., stairs, machine closed early).

🏥Clinic Specialties

  • 24/7 emergency and walk-in care
  • Exotic and avian/reptile/small mammal medicine
  • Parasite diagnosis and treatment
  • Dentistry and dental extractions
  • Gastrointestinal and constipation/megacolon management
  • Behaviour and anxiety management

🏷️Keywords

#friendlyStaff#compassionateCare#clearExplanations#quickService#sameDayAppointments#emergencyWalkIn#exoticsExperienced#bilingualService#fairPricing#pricingTransparencyConcerns#cleanlinessConcerns#misdiagnosisClaims#roughHandlingConcerns#communicationGaps#followUpCalls#ampleParking

Overall Ratings

🐾Tips for Pet Owners

  • Ask for a detailed written estimate and clarify all potential add‑on fees before consenting to tests or procedures to avoid surprises.
  • If you have budget limits, discuss them up front—some reviewers reported flexible pricing or payment arrangements during emergencies.
  • For urgent cases, call ahead and be prepared for walk‑in/after‑hours care; many pets were seen the same day or within an hour.
  • If you have an exotic pet (bird, reptile, small mammal), request an appointment with a vet experienced in exotics.
  • If mobility is an issue or you rely on email, plan accordingly—there are stairs and phone contact tended to work better than email for timely responses.
📊 **Overall Ratings** - Medical Expertise: 60% satisfied - Service Attitude: 63% satisfied - Convenience: 80% satisfied - Pricing: 48% satisfied - Cleanliness: 55% satisfied - Recommendability: 60% satisfied 👍 **What Pet Owners Praised** Owners frequently praised the team’s compassion and friendliness, with several noting clear explanations of options without pressure and thoughtful follow‑ups. Many appreciated quick, same‑day or after‑hours access, including late‑night and weekend help, and some found prices reasonable or flexible, with payment accommodations in a few urgent cases. Bilingual service (English/French) and comfort handling for anxious pets were highlighted by multiple reviewers. Several exotic‑pet owners also reported skilled, attentive care. 💬 **Common Feedback & Suggestions** Experiences are highly polarized. Common concerns include billing transparency and unexpected add‑ons beyond initial quotes, as well as communication gaps (slow or no email replies, phone issues) and inconsistent updates. Multiple reviewers flagged cleanliness problems and rough handling or distress in the back area, alongside a few serious allegations of misdiagnosis or poor outcomes and a perceived for‑profit focus. A small number also mentioned data‑sharing/marketing and occasional payment processing or access issues (e.g., stairs, machine closed early). 🏥 **Clinic Specialties** - 24/7 emergency and walk-in care - Exotic and avian/reptile/small mammal medicine - Parasite diagnosis and treatment - Dentistry and dental extractions - Gastrointestinal and constipation/megacolon management - Behaviour and anxiety management 🏷️ **Tags** #friendlyStaff #compassionateCare #clearExplanations #quickService #sameDayAppointments #emergencyWalkIn #exoticsExperienced #bilingualService #fairPricing #pricingTransparencyConcerns #cleanlinessConcerns #misdiagnosisClaims #roughHandlingConcerns #communicationGaps #followUpCalls #ampleParking 🐾 **Tips for Pet Owners** - Ask for a detailed written estimate and clarify all potential add‑on fees before consenting to tests or procedures to avoid surprises. - If you have budget limits, discuss them up front—some reviewers reported flexible pricing or payment arrangements during emergencies. - For urgent cases, call ahead and be prepared for walk‑in/after‑hours care; many pets were seen the same day or within an hour. - If you have an exotic pet (bird, reptile, small mammal), request an appointment with a vet experienced in exotics. - If mobility is an issue or you rely on email, plan accordingly—there are stairs and phone contact tended to work better than email for timely responses.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

5-Fluorouracil (5-FU) Toxicosis

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Acetaminophen (APAP) Toxicosis

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Actinomycosis and Nocardia

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Acute Abdomen

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Acute Diarrhea

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Contact

Clinic phone
(613) 842-9441

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

1700 Montréal Rd, Gloucester, ON K1J 6N5, Canada

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Parking

J. H. Parkin

494m
Ottawa, ON K1A 0S2, Canada

Parking lot

613m
Carson Grove - Carson Meadows, Ottawa, ON K1A 0R6, Canada

Enigma Pvt

698m
C9QP+X5, Ottawa, ON K1J 0B9, Canada

Elmridge Park Parking Lot

705m
1847 Elmridge Dr, Gloucester, ON K1J 6R8, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Montreal Road Animal Hospital is located at 1700 Montréal Rd, Gloucester, ON K1J 6N5, Canada, in Ottawa. The closest listed public transit station is Blair light rail station, about a 21-minute walk away, so it may be more practical to drive or check a local bus route through OC Transpo or Google Maps; nearby parking includes J. H. Parkin, about a 6-minute walk away.

Montreal Road Animal Hospital asks pet owners to call ahead to confirm current opening hours. This is especially important before travelling for urgent, walk-in, evening, weekend, or after-hours care.

You can contact Montreal Road Animal Hospital by phone at (613) 842-9441. The source data does not list a website, and review feedback suggests phone contact may be more reliable than email for timely responses.

To book an appointment at Montreal Road Animal Hospital, call the clinic to enquire about availability. Review feedback mentions same-day access and walk-in or urgent care in some cases, but you should confirm timing before you go.

Veterinary consultation fees vary by clinic in Canada and are not set by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, ask for an itemized written estimate before procedures, and note that after-hours or emergency fees are typically higher. Pet insurance and third-party payment-plan options may exist in the market generally, but confirm any available options directly with the clinic.

Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but you should call ahead to confirm what Montreal Road Animal Hospital currently accepts. Some clinics may also support pet-insurance claims or third-party payment plans, but availability should be confirmed directly.

Yes, the source summary lists 24/7 emergency and walk-in care among Montreal Road Animal Hospital's specialties. Pet owners also reported quick same-day, late-night, and weekend help, but you should call ahead before going for urgent or after-hours care.

The source summary lists specialty areas including 24/7 emergency and walk-in care, exotic and avian/reptile/small mammal medicine, parasite diagnosis and treatment, dentistry and dental extractions, gastrointestinal and constipation or megacolon management, and behaviour and anxiety management.

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Nearby Veterinary Clinics

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Last updated: July 28, 2026