Liston Animal Hospital

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the vets and techs for being compassionate, patient, and knowledgeable. Many noted clear explanations before procedures, thoughtful follow‑ups (including calls about bloodwork and surgery), and gentle handling of anxious or nervous pets. Reviewers also appreciated that staff often avoided upselling and could accommodate timely appointments, including same‑day care for sick pets.

💬Common Feedback & Suggestions

A recurring theme in critical reviews is front‑desk customer service, with several reports of rudeness or poor communication, including delayed call‑backs and test results. A minority of long‑time clients felt the clinic changed after leadership transitions, citing perceived upselling or higher costs, and a few called pricing expensive. Convenience can vary: some were fit in quickly, while others were turned away when the clinic was fully booked or advised to seek emergency care. Rare but worrying comments mentioned diagnostic concerns, though these were outweighed by many positive outcomes.

🏥Clinic Specialties

  • Dentistry and dental surgery
  • Soft‑tissue surgery and anaesthesia
  • Brachycephalic breed care (French Bulldogs and pugs)
  • Fearful or anxious pet handling and sedation
  • Small mammal and rabbit medicine
  • Senior pet care and euthanasia support

🏷️Keywords

#compassionateCare#friendlyStaff#knowledgeableVets#clearCommunication#explainsOptions#gentleWithPets#anxiousPetHandling#followUpCalls#accommodatingAppointments#efficientService#longTermClients#pricingConcerns#receptionistIssues#emergencyReferral#smallMammalCare

Overall Ratings

🐾Tips for Pet Owners

  • Book routine visits early; the clinic can get fully booked and may refer urgent cases to emergency when at capacity.
  • If your pet is anxious or large, mention this when booking so the team can plan gentle handling or appropriate sedation.
  • Ask for an itemized estimate and discuss care options up front to align treatment with your budget.
  • Bring your pet insurance details; staff have been helpful with forms and filing.
  • If you’re awaiting lab results and haven’t heard back, follow up proactively to avoid delays.
📊 **Overall Ratings** - Medical Expertise: 86% satisfied - Service Attitude: 80% satisfied - Convenience: 76% satisfied - Pricing: 70% satisfied - Cleanliness: 85% satisfied - Recommendability: 86% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the vets and techs for being compassionate, patient, and knowledgeable. Many noted clear explanations before procedures, thoughtful follow‑ups (including calls about bloodwork and surgery), and gentle handling of anxious or nervous pets. Reviewers also appreciated that staff often avoided upselling and could accommodate timely appointments, including same‑day care for sick pets. 💬 **Common Feedback & Suggestions** A recurring theme in critical reviews is front‑desk customer service, with several reports of rudeness or poor communication, including delayed call‑backs and test results. A minority of long‑time clients felt the clinic changed after leadership transitions, citing perceived upselling or higher costs, and a few called pricing expensive. Convenience can vary: some were fit in quickly, while others were turned away when the clinic was fully booked or advised to seek emergency care. Rare but worrying comments mentioned diagnostic concerns, though these were outweighed by many positive outcomes. 🏥 **Clinic Specialties** - Dentistry and dental surgery - Soft‑tissue surgery and anaesthesia - Brachycephalic breed care (French Bulldogs and pugs) - Fearful or anxious pet handling and sedation - Small mammal and rabbit medicine - Senior pet care and euthanasia support 🏷️ **Tags** #compassionateCare #friendlyStaff #knowledgeableVets #clearCommunication #explainsOptions #gentleWithPets #anxiousPetHandling #followUpCalls #accommodatingAppointments #efficientService #longTermClients #pricingConcerns #receptionistIssues #emergencyReferral #smallMammalCare 🐾 **Tips for Pet Owners** - Book routine visits early; the clinic can get fully booked and may refer urgent cases to emergency when at capacity. - If your pet is anxious or large, mention this when booking so the team can plan gentle handling or appropriate sedation. - Ask for an itemized estimate and discuss care options up front to align treatment with your budget. - Bring your pet insurance details; staff have been helpful with forms and filing. - If you’re awaiting lab results and haven’t heard back, follow up proactively to avoid delays.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(613) 591-0966

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

4055 Carling Ave Ste 5, Kanata, ON K2K 2A4

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Parking

331 March Rd Parking

414m
331 March Rd, Kanata, ON K2K 2E1, Canada

50 Teron Rd Parking

418m
50 Teron Rd, Kanata, ON K2K 2E2, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Liston Animal Hospital is located at 4055 Carling Ave Ste 5, Kanata, ON K2K 2A4, in Ottawa. The closest listed public transport stop is March / Station, a bus stop about a 4-minute walk away; nearby parking includes 331 March Rd Parking and 50 Teron Rd Parking, each about a 5-minute walk from the clinic.

Liston Animal Hospital's current opening hours were not provided, so pet owners should call ahead to confirm before visiting.

You can contact Liston Animal Hospital by phone at (613) 591-0966.

To book an appointment at Liston Animal Hospital, contact the clinic directly and describe your pet's needs, especially if your pet is sick, anxious, large, or may need extra handling support.

Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures such as dentistry, surgery, anaesthesia, diagnostics, or senior pet care. Pet insurance and third-party payment-plan options exist in Canada, but confirm directly what may apply to your visit.

Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, while some may support pet-insurance claims or third-party payment plans. Call ahead to confirm the payment options available at Liston Animal Hospital.

Liston Animal Hospital is associated with dentistry and dental surgery, soft-tissue surgery and anaesthesia, brachycephalic breed care for dogs such as French Bulldogs and pugs, fearful or anxious pet handling and sedation, small mammal and rabbit medicine, senior pet care, and euthanasia support.

The provided listing shows no public star rating or review count, but the review summary is generally positive: pet owners praised compassionate vets and techs, clear explanations, follow-up calls, gentle handling of anxious pets, and timely appointments. Common concerns included front-desk communication, delayed call-backs or test results, pricing concerns, and occasional emergency referrals when the clinic was fully booked.

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Last updated: July 28, 2026