286 reviews
5685 Hazeldean Rd, Stittsville, ON K2S 0P6
#compassionateCare#knowledgeableVets#thoroughExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, knowledgeable veterinarians who take time to listen, explain diagnoses, and present clear treatment options. Many noted exceptionally gentle, fear‑free handling of anxious or reactive pets, with staff making visits calm and positive from check‑in to exam. Reviewers also highlighted thorough care for routine visits, vaccines, surgeries and emergencies, along with a bright, clean facility.
💬Common Feedback & Suggestions
A small number of reviewers raised cost concerns, describing visits as expensive, difficulty getting price estimates in advance, or receiving very high quotes for imaging. One review mentioned inconsistent front‑desk service, and another noted seeing a different veterinarian at successive visits. Overall, though, feedback was overwhelmingly positive, with most clients expressing strong trust and long‑term loyalty.
🏥Clinic Specialties
- Fear-free handling for anxious and reactive dogs
- Preventive care and vaccinations for cats and dogs
- End-of-life care and euthanasia support
- Small mammal (guinea pig) surgery
- International travel health certificates and deworming
- Prescription diet availability and advice
🏷️Keywords
#compassionateCare#thoroughExplanations#friendlyStaff#anxietyAwareHandling#gentleWithPets#clearCommunication#easyBooking#cleanFacility#covidSafetyPractices#longTermClients#highlyRecommended#emergencySupport#prescriptionDietsAvailable#pricingConcerns#receptionInconsistency
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written estimate before procedures or imaging to avoid price surprises.
- If your pet is anxious or reactive, flag it when booking so the team can use low-stress handling.
- Book ahead for routine care, but note they have fit in new pets and urgent needs for some reviewers.
- Bring destination requirements and timelines if you need travel health certificates or tapeworm treatment.
- Call ahead to check prescription diet availability if your primary clinic is out of stock.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
OC Transpo - Innovation Park & Ride
121m3043 Innovation Dr #1321, Kanata, ON K2K 3K1, Canada
Innovation
123m4101 Innovation Dr, Ottawa, ON K2K 3K1, Canada
Richcraft Parking Lot (West)
342mInnovation, Goulbourn Forced Rd, Ottawa, ON K2K 0J3, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Kanata Highlands Veterinary Hospital is located at 5035 Innovation Dr Unit 300, Kanata, ON K2K 0L5 in Ottawa. No subway, light-rail, or train station was found within walking distance, so driving is likely easiest; you can also check Google Maps or OC Transpo for the nearest bus route. Nearby parking includes OC Transpo - Innovation Park & Ride, about a 2-minute walk away.
Kanata Highlands Veterinary Hospital's opening hours should be confirmed directly with the clinic before visiting. Call ahead before planning a routine visit, urgent appointment, or prescription diet pickup.
You can contact Kanata Highlands Veterinary Hospital by phone at (613) 317-1716. Calling is the best option for confirming hours, appointment availability, service details, and current fees.
You can book an appointment at Kanata Highlands Veterinary Hospital by calling the clinic to enquire about availability. If your pet is anxious or reactive, mention this when booking so the team can plan for low-stress handling.
Consultation fees vary by clinic in Canada and are not set by a government-published veterinary fee schedule. Provincial health insurance such as OHIP does not cover pets, so call the clinic for a current quote and ask for an itemized written estimate before procedures, imaging, surgery, or travel-document services. Pet insurance and third-party payment-plan options may be available in Canada generally, but you should confirm any options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance direct claims or third-party payment plans, so call ahead to confirm what Kanata Highlands Veterinary Hospital currently accepts.
Yes, there is nearby parking around Kanata Highlands Veterinary Hospital. OC Transpo - Innovation Park & Ride and Innovation are both listed at about a 2-minute walk, and Richcraft Parking Lot (West) is about a 4-minute walk away.
Kanata Highlands Veterinary Hospital is noted for fear-free handling for anxious and reactive dogs, preventive care and vaccinations for cats and dogs, end-of-life care and euthanasia support, small mammal surgery for guinea pigs, international travel health certificates and deworming, and prescription diet advice and availability.
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Last updated: July 28, 2026