213 reviews
1896 Prince of Wales Dr, Nepean, ON K2C 3W9
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and staff for being extremely kind, patient, and communicative, taking plenty of time to answer questions and explain options. Many noted thorough exams, successful problem-solving (including tricky skin issues), and low-stress handling that helped anxious pets relax. Same-day or urgent appointments, thoughtful follow-ups by text/email, and a modern, spotless facility were repeatedly highlighted.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive with almost no recurring concerns. The only clear criticism was a single comment about prices being too high; no other consistent issues (such as wait times or cleanliness) were raised.
🏥Clinic Specialties
- Low-stress handling for anxious pets and behaviour support
- Dermatology and skin disease management
- Puppy and kitten wellness and vaccinations
- Senior pet care and compassionate euthanasia
- Routine surgery (e.g., neuter)
- Nutritional counselling and home-care education
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#patientStaff#fearFreeHandling#sameDayAppointments#flexibleScheduling#followUpTextsEmails#knowledgeableVets#friendlyFrontDesk#cleanModernFacility#easyParking#highlyRecommended#trustAndLoyalty#behaviourSupport#urgentCareAccess#independentClinic
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call to ask about same-day availability or cancellations—many reviewers were accommodated quickly.
- If your pet is anxious, let the team know; they use gentle, low-stress methods and can tailor exams (even on the floor) to keep pets calm.
- Bring a list of questions—vets here take time to explain options, treatments, and home-care techniques like nail trims and tooth brushing.
- There is free parking; arrive a few minutes early to park and help your pet settle in.
- If cost is a concern, request a detailed estimate in advance to understand options and align care with your budget.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Parking Lot
77mOld Ottawa East, Ottawa, ON K1S 5P4, Canada
223 Main St Parking Lot
115m223 Hazel St, Ottawa, ON K1S 5T8, Canada
Hazel St Parking
172mHazel St, Ottawa, ON K1S 1C5, Canada
206 Main St Parking
208m206 Main St, Ottawa, ON K1S 1C6, Canada
Impark
210m214 Main St, Ottawa, ON K1S 1C6, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Vets on Main is located at 175 Main St Unit 1, Ottawa, ON K1S 1C3. The closest listed public transit option is Lees light rail station, about a 12-minute walk away; Hurdman light rail station is also nearby at about a 13-minute walk. If you are driving, nearby parking options include Parking Lot about a 1-minute walk away, 223 Main St Parking Lot about a 1-minute walk away, and Hazel St Parking about a 2-minute walk away.
Vets on Main asks pet owners to call ahead to confirm current opening hours before visiting.
You can contact Vets on Main by phone at (613) 509-1030.
To book an appointment at Vets on Main, call the clinic to ask about availability. For urgent concerns, reviewers suggest asking about same-day appointments or cancellations, as many pet owners reported being accommodated quickly.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call Vets on Main for a current quote, and for procedures or treatment plans, ask for an itemized written estimate in advance. Pet insurance and third-party payment-plan options may be available in the Canadian market generally, but you should confirm any payment support directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay; some may also support pet-insurance direct claims or third-party payment plans. Call ahead to confirm which payment methods Vets on Main currently accepts.
Vets on Main is noted for low-stress handling for anxious pets, behaviour support, dermatology and skin disease management, puppy and kitten wellness and vaccinations, senior pet care, compassionate euthanasia, routine surgery such as neutering, nutritional counselling, and home-care education.
Pet-owner feedback for Vets on Main is described as overwhelmingly positive, with praise for kind, patient, communicative vets and staff, thorough exams, low-stress handling, thoughtful follow-ups by text or email, same-day or urgent appointment access, and a modern, spotless facility. The only clear criticism noted was a single comment about prices being too high.
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Last updated: July 28, 2026