243 reviews
110 Hwy 33 W Unit 102, , BC V1X 3B1
#compassionateCare#thoroughExplanations#diagnosticExpertise+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s kindness, compassion, and clear communication. Many reported quick, same-day appointments (including evenings and weekends), thoughtful follow-up calls, and vets who explain results and options thoroughly with no pressure or upselling. Numerous reviews highlight successful emergency care and surgeries, gentle handling of anxious or reactive pets, and fair, transparent pricing.
💬Common Feedback & Suggestions
A small minority reported concerns such as a stressful puppy visit, cursory exams, or rough/delayed handling during urgent situations. A few felt diagnoses were missed or communication around advanced imaging and costs wasn’t clear, including a delayed CT report, and one last‑minute emergency cancellation. One reviewer also alleged being blacklisted after posting a negative review, though most feedback was positive overall.
🏥Clinic Specialties
- Emergency and urgent care (including weekends)
- Soft-tissue surgery and spay/neuter
- Advanced diagnostics and imaging (bloodwork, X-ray, CT)
- Ophthalmology for eye injuries and infections
- Compassionate end-of-life and euthanasia care
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#sameDayAppointments#weekendHours#emergencyCare#fairPricing#notUpselling#followUpCalls#gentleHandling#reactiveDogFriendly#cleanFacility#advancedImaging#surgeryExpertise
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent cases; reviewers often got same-day slots and rapid triage when phoning first.
- Ask for an itemized estimate before procedures—they commonly provide one and explain options clearly.
- Request printed or emailed test results; several owners appreciated having bloodwork and findings to take home.
- If your pet is anxious or reactive, let staff know—they are accommodating and can perform some procedures in-room to reduce stress.
- For advanced imaging (e.g., CT), confirm turnaround times and what the report will include to avoid misunderstandings.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Lakecity Animal Hospital is located at 3011 Louie Dr #103, Westbank, BC V4T 2L3, in the Kelowna area. No nearby public transit station data was provided, so pet owners should check Google Maps or the local transit agency for current bus routes. If driving, parking is not confirmed in the available data; call the clinic or check local signage before your visit.
Lakecity Animal Hospital's current opening hours are not listed in the provided data. Please call ahead or check the clinic website before visiting, especially for urgent, evening, or weekend care.
The provided clinic data does not include a phone number. You can visit Lakecity Animal Hospital's website at https://www.lakecityanimalhospital.ca/ for current contact details.
To book an appointment at Lakecity Animal Hospital, use the clinic's website or call to enquire about availability. Reviews mention that some pet owners were able to get same-day appointments, including evenings and weekends, but availability should always be confirmed directly with the clinic.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call Lakecity Animal Hospital for a current quote, and ask for an itemized written estimate before procedures. Because the clinic is associated with urgent and weekend care, after-hours or emergency fees may be higher. Pet insurance and third-party payment-plan options may be available generally in Canada, but confirm any options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance direct claims or third-party payment plans, but you should call ahead to confirm Lakecity Animal Hospital's current payment options.
Lakecity Animal Hospital is described in reviews as helping with emergency and urgent cases, including weekends. Pet owners should call ahead for urgent situations so the clinic can confirm availability, triage needs, and next steps.
Lakecity Animal Hospital is associated with emergency and urgent care, soft-tissue surgery, spay and neuter procedures, diagnostics and imaging such as bloodwork, X-ray and CT, ophthalmology for eye injuries and infections, and compassionate end-of-life and euthanasia care.
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Last updated: July 28, 2026