204 reviews
3969 Lakeshore Rd, , BC V1W 1V3
#compassionateCare#clearCommunication#lifeSavingCare+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, patient team and veterinarians who go above and beyond. Reviewers highlight clear explanations of treatment options with upfront costs, frequent follow‑ups, and responsive communication. Many noted gentle, low‑stress handling of anxious or fearful pets and strong outcomes across routine care, chronic conditions, and even complex surgeries.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few minor concerns. Some clients felt certain services were pricey and a couple cited delayed call-backs or administrative slip-ups. A few visitors reported difficulty being seen as non-clients or for urgent walk-ins, reflecting that this is not an emergency or walk-in clinic. Aside from these points, sentiments are strongly favourable.
🏥Clinic Specialties
- Compassionate end-of-life and euthanasia care
- Dermatology and allergy management
- Ophthalmic surgeries and eye injury care
- Spay/neuter and routine surgeries
- Anxiety- and fear-free handling
- Chronic disease management (e.g., congestive heart failure)
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#costTransparency#fairPricing#followUpCalls#thoroughExams#lowStressHandling#fitsYouIn#shortWaitTimes#accommodatingUrgencies#longTermClients#highlyRecommended#cleanQuietClinic#outOfTownFriendly#largeBreedExperience
Overall Ratings
🐾Tips for Pet Owners
- Book an appointment in advance—this clinic is not a walk-in or emergency hospital.
- If you’re new or visiting from out of town, call early to check availability, as existing clients may be prioritized.
- Ask for treatment options and written estimates—the team is transparent about costs and alternatives.
- Let staff know if your pet is anxious or fearful; they use gentle, low-stress handling and can accommodate special needs.
- For urgent issues, phone ahead—they often manage to fit pets in on short notice.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Impark - Brookhaven Lot 276
524m1775 Shannon Lake Rd, West Kelowna, BC V1X 7X9, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
West Kelowna Veterinary Hospital is located at 1816 Byland Rd, West Kelowna, BC V1Z 1A9, in the Kelowna area. No public transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, the nearby Impark - Brookhaven Lot 276 is about a 7-minute walk from the clinic.
West Kelowna Veterinary Hospital's current opening hours were not provided in the source data. Please call ahead or check the clinic's website before visiting, especially if your pet needs timely care.
The source data does not list a phone number for West Kelowna Veterinary Hospital. You can visit the clinic's website at http://www.westkelownavet.ca/ for current contact details and appointment information.
Book an appointment in advance through West Kelowna Veterinary Hospital's current contact channels. Reviews and clinic tips indicate this is not a walk-in or emergency hospital, so new clients and out-of-town visitors should enquire early about availability.
Veterinary consultation fees in Canada vary by clinic and are not regulated by a government-published fee schedule, and provincial health insurance does not cover pets. Call the clinic for a current quote, ask for an itemized written estimate before procedures, and consider asking generally about pet insurance or third-party payment-plan options such as Trupanion, Pets Plus Us, Fetch, Petcard, or Scratchpay.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment options were not listed for West Kelowna Veterinary Hospital. Call ahead to confirm accepted methods, insurance claim handling, or any payment-plan options before your appointment.
West Kelowna Veterinary Hospital is described as not being a walk-in or emergency hospital. For urgent concerns, phone ahead to ask whether they can fit your pet in; for emergencies or after-hours needs, seek a dedicated emergency veterinary hospital, where fees are typically higher.
West Kelowna Veterinary Hospital is noted for compassionate end-of-life and euthanasia care, dermatology and allergy management, ophthalmic surgeries and eye injury care, spay/neuter and routine surgeries, anxiety- and fear-free handling, and chronic disease management such as congestive heart failure care.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026