97 reviews
3110 Lakeshore Rd #107, , BC V1W 3T1
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, friendly team and vets who take time to explain diagnoses and treatment options clearly. Many reported thorough exams, accurate diagnoses (often after other clinics struggled), and good outcomes for issues ranging from thyroid disease and diabetes to seizures and eye injuries. Reviewers also highlighted the calm, modern, very clean facility and how well anxious pets and puppies/kittens were handled. Same-day or short-notice appointments for urgent concerns were mentioned frequently.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few minor concerns noted. A small number of owners mentioned unexpected costs or confusion around recheck fees, and one nail trim that resulted in bleeding. There were also occasional comments about delayed follow-up calls after visits. Overall sentiment remains strongly favourable, with these issues appearing infrequent compared to the volume of praise.
🏥Clinic Specialties
- Emergency and same-day care
- Spay/neuter and soft-tissue surgery
- End-of-life and euthanasia support
- Chronic disease management (diabetes, thyroid, seizures)
- Fear-free handling for nervous pets
- Puppy and kitten wellness and vaccinations
🏷️Keywords
#compassionateCare#thoroughExplanations#diagnosticExpertise#fearFreeHandling#sameDayAppointments#emergencyAccommodations#cleanFacility#modernClinic#clearCommunication#reasonablePrices#transparentPricing#followUpCare#communicationDelays#billingConcerns#highRecommendability
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call early—reviewers were often accommodated on the same day even as new clients.
- Ask for a written cost breakdown for rechecks and procedures to avoid any surprise fees.
- Let the team know if your pet is anxious or a rescue; they tailor handling and use gentle, fear-free approaches.
- Bring prior medical records or test results if seeking a second opinion; the vets perform thorough work-ups.
- If you’re waiting on a callback or recheck update, follow up proactively as occasional delays were reported.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Black Mountain Veterinary Hospital is located at 110 Hwy 33 W Unit 102, Kelowna, BC V1X 3B1. No public transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, parking is not confirmed, so check local signage or contact the clinic before you go.
Black Mountain Veterinary Hospital's opening hours were not provided in the source data. Please call ahead or check the clinic website before visiting, especially for urgent or same-day concerns.
A phone number was not provided in the source data for Black Mountain Veterinary Hospital. You can visit the clinic website at https://www.blackmountainvetkelowna.ca/?utm_source=google&utm_medium=google_business_profile&utm_campaign=website_click for contact options and current clinic information.
You can book an appointment by using the contact options on Black Mountain Veterinary Hospital's website or by calling the clinic to enquire. Reviews mention same-day or short-notice appointments for urgent concerns, but availability should always be confirmed directly.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and provincial health insurance does not cover pets. Call the clinic for a current quote, ask for an itemized written estimate for procedures or rechecks, and note that urgent or after-hours care, where available, is typically more expensive; pet insurance and third-party payment-plan options may be worth discussing in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go options such as Apple Pay or Google Pay. Some clinics may also support pet-insurance direct claims or third-party payment plans, but payment options were not confirmed in the source data, so call ahead to confirm.
Black Mountain Veterinary Hospital is associated with emergency and same-day care in the provided clinic summary. Pet owners reported being accommodated for urgent concerns, including some new-client visits, but you should contact the clinic early to confirm availability.
Black Mountain Veterinary Hospital is highly reviewed, with a 4.8 out of 5 rating from 243 reviews. Pet owners frequently praise the compassionate team, clear explanations, thorough exams, clean modern facility, fear-free handling, and strong outcomes for complex issues, while a small number mention occasional cost confusion or delayed follow-up calls.
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Last updated: July 28, 2026