4.4
201 reviews
200 Richmond Blvd, Napanee, ON K7R 3Z9
#compassionateCare#clearCommunication#emergencyAccommodations+13
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, knowledgeable care and thorough exams, often noting clear explanations, options, and follow-up calls. Many highlighted how quickly the team fits in urgent or last‑minute cases, stays late when needed, and remains patient with anxious or reactive pets, including cats. Reviewers also appreciated the gentle handling, not‑pushy recommendations, and long‑term consistency of care. Several mentioned a calm, clean environment and a separate waiting area that helps nervous cats.
💬Common Feedback & Suggestions
Most feedback is very positive, with a few recurring concerns. Some reviewers felt prices could be high, citing items like a prescription transfer fee and occasional unexpected costs, while others described pricing as fair or reasonable. A handful mentioned long waits or appointment shortages and a past cancellation, as well as isolated reports of curt phone interactions or staff turnover a few years back. Overall sentiment remains strongly favourable, with these issues appearing occasionally rather than commonly.
🏥Clinic Specialties
- Emergency and urgent care access
- Soft‑tissue surgery and spay/neuter
- Puppy and kitten wellness plans
- Senior and end‑of‑life care
- Fear‑free, cat‑friendly handling (separate cat waiting area)
- Chronic disease management (e.g., epilepsy, cancer, GI infections)
🏷️Keywords
#compassionateCare#thoroughExams#knowledgeableVets#friendlyStaff#clearCommunication#followUpCalls#accommodatesEmergencies#anxiousPetHandling#gentleWithCats#separateCatWaitingRoom#notPushy#appointmentFlexibility#longTermClients#pricingConcerns#occasionalLongWaits
Overall Ratings
🐾Tips for Pet Owners
- Book routine checkups well in advance; for urgent issues, call same day as they often fit pets in quickly.
- If your pet is anxious or reactive, ask to bypass the lobby or use the separate cat waiting area for a calmer visit.
- Request written estimates and ask about any fees (e.g., prescription transfer) to avoid surprises; enquire about wellness plans for puppies/kittens.
- Bring a list of questions—staff are thorough and take time to explain options and next steps.
- Travelling or between vets? Call ahead—reviewers report being accommodated promptly with medications to tide pets over.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Lennox & Addington Animal Hospital is located at 11 Commercial Ct, Napanee, ON K7R 4A2 in Greater Napanee. The closest listed public transport option is Napanee train station, about a 12-minute walk away; drivers can usually look for street parking in the area, but should check local signage before leaving a vehicle.
Lennox & Addington Animal Hospital's current opening hours are not listed in the provided information. Please call ahead to confirm the clinic's hours before visiting.
You can contact Lennox & Addington Animal Hospital by phone at (613) 354-1020. No website was provided in the clinic information.
To book an appointment at Lennox & Addington Animal Hospital, call the clinic directly. For routine wellness visits, pet owners are advised to book well in advance; for urgent concerns, call the same day to ask whether the team can fit your pet in.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; OHIP and provincial health insurance do not cover pets. Call the clinic for a current quote, and for procedures or treatment plans, ask for an itemized written estimate. Because the clinic is noted for urgent and emergency access, after-hours or urgent-care fees may be higher. Pet insurance and third-party payment-plan options may exist in general, but you should confirm any available options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but the specific payment methods for Lennox & Addington Animal Hospital were not provided. Call ahead to confirm accepted payment options, pet-insurance claim support, or any third-party payment plans.
Lennox & Addington Animal Hospital is described as offering emergency and urgent care access, and reviewers mention that the team often fits in urgent or last-minute cases. Availability can change, so call ahead if your pet needs urgent care or may require after-hours support.
Pet owner feedback is strongly favourable, with high satisfaction noted for medical expertise, service attitude, cleanliness, and recommendability. Reviewers often praise compassionate care, thorough exams, clear explanations, follow-up calls, and gentle handling of anxious pets and cats; occasional concerns mention pricing, wait times, appointment availability, and isolated phone-service issues.
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Last updated: July 28, 2026