Elmwood Veterinary Hospital

Surgery Dentistry Exotic Pets Behavioral Medicine

What owners report about visiting

Collecting owner reports｜Help add what a visit is like

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the compassionate, friendly team and vets who take time to explain diagnoses, options, and costs clearly without pushing unnecessary procedures. Many highlight gentle, patient handling of anxious or reactive pets and great experiences with seniors, puppies/kittens, and small exotics. Reviewers also note prompt appointments, efficient visits, and strong outcomes after surgeries, dental work, and medical treatments. Long-time clients say they trust the clinic and would recommend it to others.

💬Common Feedback & Suggestions

While the tone is overwhelmingly positive, a few reviewers reported front-desk issues such as rescheduling, long pick‑up or check‑in waits, and occasional curt or condescending interactions. There were isolated concerns about communication around fees/consents and a handful of clinical or process gaps (e.g., an exam not completed as expected, rough handling at pick‑up, or difficulty booking a simple nail trim). One or two serious grievances were shared, but they are rare compared with the volume of positive feedback. Overall, most clients were very satisfied and would return.

🏥Clinic Specialties

Exotic and small mammal care (rabbits and ferrets)
Acupuncture and integrative medicine
Spay/neuter and soft‑tissue surgery
Dentistry and dental procedures
Compassionate end‑of‑life and euthanasia care
Behaviour‑sensitive handling for anxious or reactive pets

🏷️Keywords

#compassionateCare#gentleHandling#clearCommunication#thoroughExams#anxiousPetFriendly#exoticPetCare#catFriendly#fairPricing#promptAppointments#longTermClients#endOfLifeSupport#acupunctureAvailable#holisticOptions#frontDeskConcerns#occasionalWaits#schedulingIssues

Overall Ratings

View reviews

🐾Tips for Pet Owners

If your pet is anxious or reactive, ask at booking for accommodations (e.g., going straight to a room) and let staff know on arrival; reviewers say they are very accommodating.
If you prefer a specific veterinarian, request them when scheduling—reviewers note the clinic will advise when your preferred vet is available.
Plan a little extra time for busy periods or surgical pick‑ups, as a few reviewers experienced longer waits at reception.
Discuss your budget and treatment options up front; many reviewers appreciated clear explanations and non‑pressured, cost‑effective plans.
Use the Petly app to track vaccines and manage appointments, which several clients found helpful.

📊 **Overall Ratings** - Medical Expertise: 93% satisfied - Service Attitude: 94% satisfied - Convenience: 89% satisfied - Pricing: 91% satisfied - Cleanliness: 98% satisfied - Recommendability: 95% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the compassionate, friendly team and vets who take time to explain diagnoses, options, and costs clearly without pushing unnecessary procedures. Many highlight gentle, patient handling of anxious or reactive pets and great experiences with seniors, puppies/kittens, and small exotics. Reviewers also note prompt appointments, efficient visits, and strong outcomes after surgeries, dental work, and medical treatments. Long-time clients say they trust the clinic and would recommend it to others. 💬 **Common Feedback & Suggestions** While the tone is overwhelmingly positive, a few reviewers reported front-desk issues such as rescheduling, long pick‑up or check‑in waits, and occasional curt or condescending interactions. There were isolated concerns about communication around fees/consents and a handful of clinical or process gaps (e.g., an exam not completed as expected, rough handling at pick‑up, or difficulty booking a simple nail trim). One or two serious grievances were shared, but they are rare compared with the volume of positive feedback. Overall, most clients were very satisfied and would return. 🏥 **Clinic Specialties** - Exotic and small mammal care (rabbits and ferrets) - Acupuncture and integrative medicine - Spay/neuter and soft‑tissue surgery - Dentistry and dental procedures - Compassionate end‑of‑life and euthanasia care - Behaviour‑sensitive handling for anxious or reactive pets 🏷️ **Tags** #compassionateCare #gentleHandling #clearCommunication #thoroughExams #anxiousPetFriendly #exoticPetCare #catFriendly #fairPricing #promptAppointments #longTermClients #endOfLifeSupport #acupunctureAvailable #holisticOptions #frontDeskConcerns #occasionalWaits #schedulingIssues 🐾 **Tips for Pet Owners** - If your pet is anxious or reactive, ask at booking for accommodations (e.g., going straight to a room) and let staff know on arrival; reviewers say they are very accommodating. - If you prefer a specific veterinarian, request them when scheduling—reviewers note the clinic will advise when your preferred vet is available. - Plan a little extra time for busy periods or surgical pick‑ups, as a few reviewers experienced longer waits at reception. - Discuss your budget and treatment options up front; many reviewers appreciated clear explanations and non‑pressured, cost‑effective plans. - Use the Petly app to track vaccines and manage appointments, which several clients found helpful.