449 reviews
293 High St, , NB E1C 6C1
#compassionateCare#knowledgeableVets#fairPricing+13
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the veterinarians and support staff for their compassion, patience, and clear communication. Many highlighted thorough exams, not feeling rushed, and follow-up calls after visits, as well as gentle handling of anxious or reactive pets. Reviewers also appreciated how the clinic accommodates short-notice appointments, provides quick visits, and keeps a clean, welcoming facility. Several noted strong care for seniors and thoughtful support during difficult end-of-life moments.
💬Common Feedback & Suggestions
While reviews are overwhelmingly positive, some owners felt costs were high or were surprised by add-ons like optional vaccines or bloodwork, and a few perceived upselling. There were isolated complaints about rough handling, inconsistent phone demeanour or call-backs, and difficulty getting urgent same-day care at times. A small number of exotic-pet cases reported mixed outcomes. Overall, the tone is strongly favourable with these points raised as occasional concerns.
🏥Clinic Specialties
- Exotic and avian medicine (reptiles, small mammals, birds)
- End-of-life and euthanasia support
- Preventive care and vaccinations
- Surgery including spay/neuter and microchipping
- Urgent care and same-day appointments
- Anxiety-aware handling for fearful pets
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExplanations#followUpCalls#easyAppointments#shortWaits#cleanFacility#exoticPetExpertise#endOfLifeSupport#emergencyAccommodation#gentleHandling#longTermClients#fairPricing#highPrices#upsellingConcerns#communicationIssues
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written estimate and confirm consent for any optional services (e.g., vaccines, bloodwork) to avoid surprises on your bill.
- For urgent issues, call early and request a same-day slot or to be put on a cancellation list, as appointments can fill quickly.
- If your pet is anxious or reactive, mention it when booking—the team is patient and uses gentle handling and treats.
- Booking an exotic pet? Request a veterinarian experienced with your species when you schedule.
- Keep your contact details handy—they often provide post-visit follow-ups and may need to reach you.
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Opening Hours
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Last updated: August 5, 2026