61 reviews
1380 Kootenay St, Vancouver, BC V5K 4R1
#compassionateCare#knowledgeableSpecialists#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the veterinarians’ knowledge, thoroughness and clear explanations, citing strong outcomes across routine care, urgent visits, surgery and dental work. Many highlighted exceptionally compassionate handling—especially for anxious pets and small mammals like ferrets, rats, guinea pigs and rabbits—along with warm, helpful reception staff. Reviewers also appreciated same-day or squeezed-in appointments when needed and a clean, modern facility.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a few owners felt pressured or judged about recommended tests, food or vaccinations, and some reported higher prices on prescription diets or pet food compared with other clinics. There were occasional frustrations with strict policies such as fees for missed appointments, and one report of a communication breakdown when a treatment plan changed. These concerns were isolated amid a large volume of supportive feedback.
🏥Clinic Specialties
- Exotic and small mammal medicine (ferrets, rats, guinea pigs, rabbits, hamsters)
- Dentistry and dental extractions
- General surgery and spay/neuter
- Senior pet care and end-of-life support
- Dermatology and skin issues
- Preventive care and vaccinations
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#friendlyStaff#exoticsFriendly#smallMammalExpertise#anxiousPetsHandledWell#sameDayAccess#followUpCalls#cleanFacility#fairPricingMixedReviews#policyStrictness#detailedAftercare#longTermLoyalty
Overall Ratings
🐾Tips for Pet Owners
- If your pet needs urgent care, call ahead—multiple reviewers were accommodated the same day or squeezed in when their regular vet was full.
- For small mammals and exotics, bring prior records and questions—the team is noted for clear explanations and experience with ferrets, rats and guinea pigs.
- Discuss treatment options and costs up front, especially for prescription diets or dental/surgical work, as pricing perceptions vary among reviewers.
- Ask about the clinic’s cancellation and no‑show policy to avoid unexpected fees.
- For anxious pets, arrive a few minutes early and bring favourite treats; staff use positive handling to help them settle.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Royal Oak Pet Clinic is listed at 4478 W Saanich Rd #101, Victoria, BC V8Z 3E9. No public transit station data was provided for this clinic, so check Google Maps or the local transit agency for current bus routes. If you are driving, parking is not confirmed in the available data, so call ahead or check local signage before your visit.
Royal Oak Pet Clinic's current opening hours are not listed in the provided data. Please call ahead to confirm the clinic's hours before visiting.
No phone number was provided in the source data for Royal Oak Pet Clinic. You can visit the clinic website at http://www.royaloakpetclinic.com/ for contact options and current clinic information.
To book an appointment at Royal Oak Pet Clinic, use the contact options on the clinic's website or call to enquire if you have a current number. Reviews mention that some pet owners were accommodated the same day or squeezed in when needed, but availability should always be confirmed directly with the clinic.
Consultation fees vary by veterinary clinic in Canada and are not set by a government-published fee schedule; provincial health insurance such as MSP or OHIP does not cover pets. Call the clinic for a current quote, and for dental work, surgery or other procedures, ask for an itemized written estimate before approving treatment. Pet insurance and third-party payment-plan options may be available generally in Canada, but you should confirm any payment support directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance claims or third-party payment plans, but the provided data does not confirm specific payment methods for Royal Oak Pet Clinic, so call ahead to confirm.
Royal Oak Pet Clinic is noted for exotic and small mammal medicine, including care for ferrets, rats, guinea pigs, rabbits and hamsters. The clinic is also associated with dentistry and dental extractions, general surgery, spay/neuter, senior pet care, end-of-life support, dermatology, preventive care and vaccinations.
Royal Oak Pet Clinic has a 4.6 out of 5 rating from 125 reviews in the provided data. Pet owners frequently praise the clinic's knowledgeable veterinarians, clear explanations, compassionate handling of anxious pets and small mammals, helpful reception staff and clean facility, while some reviews mention concerns about pricing, recommended treatments or strict policies.
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Last updated: July 28, 2026