Dawson Street Veterinary Clinic

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the veterinarians’ kindness, gentle handling and ability to keep anxious pets calm, along with clear, unrushed explanations. Many highlight trustworthy care without pressure for unnecessary tests, reasonable or average pricing, and friendly, professional staff. Several long‑time clients say they have been coming for years and highly recommend the clinic. A few also noted a well‑kept, clean environment.

💬Common Feedback & Suggestions

The main concerns were access and responsiveness: difficulty getting timely appointments (sometimes 10+ days), periods of not accepting new clients, long waits or late starts, and unreturned calls. A few reported being turned away in urgent situations or directed elsewhere, and there were recurrent administrative issues such as paperwork/insurance delays and billing mistakes, with occasional comments about rude or standoffish front‑desk interactions. Some felt certain services were pricey or that they were charged for extra visits, and a few perceived frequent specialist referrals or unnecessary testing. There were also isolated comments about cramped/hot rooms and, years ago, one report of a dirty back area.

🏥Clinic Specialties

  • Preventive wellness and vaccinations
  • Soft-tissue surgery and dental procedures
  • Rabbit medicine and care
  • Exotic and avian care (budgies)
  • Boarding for cats and dogs
  • Low-stress handling for anxious pets

🏷️Keywords

#compassionateCare#gentleHandling#knowledgeableVets#clearCommunication#fairPricing#noHardSell#friendlyStaff#longTermLoyalty#appointmentDelays#notAcceptingNewClients#adminErrors#billingIssues#emergencyTriageConcerns#callBackIssues#frequentReferrals#cleanlinessConcerns

Overall Ratings

🐾Tips for Pet Owners

  • Book routine or non-urgent appointments well in advance; reviewers reported limited same‑week availability and occasional long waits.
  • If your pet has an emergency, call first to confirm they can see you; be prepared to use an emergency hospital if they’re unavailable.
  • Clarify treatment plans and costs up front and ask about alternatives; many owners felt there was no upselling, but a few cited referrals or extra visits.
  • If you need insurance forms or official paperwork, confirm the process and review documents at pickup to avoid delays or errors.
  • For rabbits or pet birds, request a vet experienced with exotics; if you need boarding, verify current availability and policies ahead of time.
📊 **Overall Ratings** - Medical Expertise: 83% satisfied - Service Attitude: 85% satisfied - Convenience: 31% satisfied - Pricing: 58% satisfied - Cleanliness: 65% satisfied - Recommendability: 91% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the veterinarians’ kindness, gentle handling and ability to keep anxious pets calm, along with clear, unrushed explanations. Many highlight trustworthy care without pressure for unnecessary tests, reasonable or average pricing, and friendly, professional staff. Several long‑time clients say they have been coming for years and highly recommend the clinic. A few also noted a well‑kept, clean environment. 💬 **Common Feedback & Suggestions** The main concerns were access and responsiveness: difficulty getting timely appointments (sometimes 10+ days), periods of not accepting new clients, long waits or late starts, and unreturned calls. A few reported being turned away in urgent situations or directed elsewhere, and there were recurrent administrative issues such as paperwork/insurance delays and billing mistakes, with occasional comments about rude or standoffish front‑desk interactions. Some felt certain services were pricey or that they were charged for extra visits, and a few perceived frequent specialist referrals or unnecessary testing. There were also isolated comments about cramped/hot rooms and, years ago, one report of a dirty back area. 🏥 **Clinic Specialties** - Preventive wellness and vaccinations - Soft-tissue surgery and dental procedures - Rabbit medicine and care - Exotic and avian care (budgies) - Boarding for cats and dogs - Low-stress handling for anxious pets 🏷️ **Tags** #compassionateCare #gentleHandling #knowledgeableVets #clearCommunication #fairPricing #noHardSell #friendlyStaff #longTermLoyalty #appointmentDelays #notAcceptingNewClients #adminErrors #billingIssues #emergencyTriageConcerns #callBackIssues #frequentReferrals #cleanlinessConcerns 🐾 **Tips for Pet Owners** - Book routine or non-urgent appointments well in advance; reviewers reported limited same‑week availability and occasional long waits. - If your pet has an emergency, call first to confirm they can see you; be prepared to use an emergency hospital if they’re unavailable. - Clarify treatment plans and costs up front and ask about alternatives; many owners felt there was no upselling, but a few cited referrals or extra visits. - If you need insurance forms or official paperwork, confirm the process and review documents at pickup to avoid delays or errors. - For rabbits or pet birds, request a vet experienced with exotics; if you need boarding, verify current availability and policies ahead of time.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

4381 Dawson St #102, Burnaby, BC V5C 4B4

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Parking

WestPark lot 180

173m
4460 Dawson St, Burnaby, BC V5C 4B9, Canada

Public Parking - 2181Madison

182m
2181 Madison Ave, Burnaby, BC V5C 0N4, Canada

Madison Centre Parking Lot

247m
4399 BC-7, Burnaby, BC V5C 3Y7, Canada

Parking

319m
4180 Lougheed Hwy, Burnaby, BC V5C 6A7, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Dawson Street Veterinary Clinic is located at 4381 Dawson St #102, Burnaby, BC V5C 4B4. No public transit station data was provided for this clinic, so check Google Maps or the local transit agency for current bus or SkyTrain route options; if driving, nearby parking includes WestPark lot 180, about a 2-minute walk away.

Dawson Street Veterinary Clinic's current opening hours were not provided. Please call ahead or check the clinic website before visiting, especially if you need same-day care.

A phone number was not included in the provided clinic data. You can visit Dawson Street Veterinary Clinic's website at http://dawsonstreetveterinary.com/ for current contact details and clinic information.

To book an appointment at Dawson Street Veterinary Clinic, use the contact options on the clinic website or call the clinic if a current number is listed there. Reviewers reported that routine appointments may need to be booked well in advance, and the clinic may not always be accepting new clients.

Consultation fees vary by veterinary clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and for procedures such as surgery or dental work, ask for an itemized written estimate before approving treatment. Pet insurance and third-party payment-plan options may be available generally in Canada, but you should confirm any specific billing options directly with the clinic.

Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard and tap-and-go payments such as Apple Pay or Google Pay, but specific payment options were not provided for Dawson Street Veterinary Clinic. Call ahead to confirm accepted methods, direct insurance claim options or any third-party payment-plan availability.

Yes, nearby parking options were listed close to Dawson Street Veterinary Clinic. WestPark lot 180 is about 173 metres away, roughly a 2-minute walk, Public Parking - 2181Madison is about a 2-minute walk, and Madison Centre Parking Lot is about a 3-minute walk.

Dawson Street Veterinary Clinic is described as offering preventive wellness and vaccinations, soft-tissue surgery, dental procedures, rabbit medicine and care, exotic and avian care including budgies, boarding for cats and dogs, and low-stress handling for anxious pets. For rabbits, birds or boarding, call ahead to confirm current availability and the right veterinary team member for your pet's needs.

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Last updated: July 28, 2026