143 reviews
1965 Salem Rd N #5, , ON L1T 0J9
#compassionateCare#friendlyStaff#clearCommunication+12
Herongate Animal Hospital
What owners report about visiting
5 community reports｜3/5 details added｜Updated 7/29
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Several owners have reported bringing their pet here for a consultation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
Early reports: walk-in visits may be unreliable — we suggest calling first.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported waiting under 30 minutes last time — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the knowledgeable, compassionate team and the way they take time to explain findings and next steps. Many highlighted gentle handling of anxious pets, quick follow‑ups on lab results, and accommodating same‑day or urgent appointments. Routine care, vaccines, and surgeries (including spay/neuter and dental work) were described as thorough, with smooth recoveries and clear after‑care. Several also appreciated budget‑conscious options like care plans, payment plans, and upfront estimates.
💬Common Feedback & Suggestions
A minority of reviews reported concerns about pricing, with a few feeling recommendations or medications were suggested before a firm diagnosis or were unnecessary. There are isolated but serious complaints about misdiagnosis or test handling (e.g., misread X‑rays, a tainted blood sample), and one report of being turned away close to closing time. A small number mentioned higher costs or “pricey” visits, and one noted waiting outside. Overall sentiment is strongly positive, but these points suggest confirming estimates, rationales for tests, and urgent availability when timing is tight.
🏥Clinic Specialties
- Preventive care and vaccinations
- Spay/neuter and soft‑tissue surgery
- Dentistry and dental surgery
- Emergency and same‑day care
- End‑of‑life and euthanasia support
- Chronic disease management (diabetes, renal)
🏷️Keywords
#compassionateCare#knowledgeableVets#clearCommunication#gentleWithAnxiousPets#thoroughExams#responsiveFollowUp#emergencySqueezeIns#surgeryAndDental#endOfLifeSupport#chronicDiseaseManagement#pricingTransparency#paymentPlans#cleanFacility#separateCatDogRooms#highPrices#upsellingConcerns
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written estimate and discuss your budget up front; reviewers noted transparent pricing, care plans, and payment plan options.
- For urgent or after‑hours needs, call ahead to confirm they can see your pet, especially close to closing time.
- Let the team know if your pet is nervous; reviewers repeatedly noted gentle handling that helps calm anxious cats and dogs.
- If roadwork is nearby, confirm access and parking before your visit; reviewers noted the clinic remained open with parking available.
- Expect follow‑up calls or emails on tests—keep your contact details current and watch for updates after appointments.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Herongate Animal Hospital is located at 9 Doric St, Ajax, ON L1S 7L5. The closest listed public transit station is Ajax GO, a train station about a 23-minute walk away, so many pet owners may prefer driving or checking local bus options through Google Maps or the transit agency before visiting.
Herongate Animal Hospital asks pet owners to call ahead to confirm current opening hours. This is especially important if you need same-day, urgent, or end-of-day care.
You can contact Herongate Animal Hospital by phone at (905) 427-0789. Calling is the best way to confirm hours, appointment availability, services, and current fees.
To book an appointment at Herongate Animal Hospital, call the clinic to enquire about availability. Review feedback suggests the team may accommodate same-day or urgent appointments when possible, but availability should be confirmed in advance.
Consultation fees vary by clinic in Canada and are not set by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call Herongate Animal Hospital for a current quote, and ask for an itemized written estimate before procedures; after-hours or urgent care fees are typically higher, and pet insurance or third-party payment-plan options may be worth asking about in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but you should call ahead to confirm what Herongate Animal Hospital currently accepts. Some clinics may also support pet-insurance claims or payment-plan options, but availability varies.
Herongate Animal Hospital is described as offering emergency and same-day care, and reviewers mentioned urgent squeeze-ins. For urgent or after-hours needs, call ahead to confirm whether the team can see your pet, especially close to closing time.
No nearby paid parking lot was found in the provided Google Places parking data, and street parking is typically available in this area. Check local signage before leaving your vehicle, and confirm access before your visit if roadwork or local disruptions are nearby.
Help with one question
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Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
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Nearby Veterinary Clinics
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Last updated: July 28, 2026