Tooronga Veterinary Hospital

📊 **Overall Ratings** - Medical Expertise: 90% satisfied - Service Attitude: 94% satisfied - Convenience: 95% satisfied - Pricing: 72% satisfied - Cleanliness: 98% satisfied - Recommendability: 93% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the caring, patient team and clear communication. Many described vets and nurses who take time to explain options, provide updates and follow-ups, and use low-stress handling that helps anxious pets relax. The facilities are modern, spotless and thoughtfully designed, with easy parking, lift access and separate dog and cat areas. Emergency and surgical care—including desexing, dental work and urgent admissions—were often reported as efficient with good outcomes. 💬 **Common Feedback & Suggestions** While the sentiment is strongly positive overall, a few reviewers raised concerns. Some felt pricing was high or that they were encouraged toward expensive procedures, and a couple questioned clinician experience or communication, including not meeting the surgeon and difficulty transferring records. One person found the environment a bit clinical and wished for more direct discussion of treatment options such as dementia medications. A small number said they would not return, but these views were in the minority. 🏥 **Clinic Specialties** - Emergency and after-hours care - Feline medicine with cat-only areas - General surgery and desexing - Dentistry and dental extractions - Rehabilitation and physiotherapy - Neurology and seizure/epilepsy management 🏷️ **Tags** #compassionateCare #thoroughExplanations #clearCommunication #followUpCalls #anxiousPetsHandled #catFriendlyFacilities #emergencyCare #modernCleanFacility #easyParking #quickAppointments #noUpselling #reasonableFees #surgeryExpertise #friendlyStaff #separateDogCatAreas 🐾 **Tips for Pet Owners** - For urgent or after-hours issues, call ahead—reviewers were often fitted in quickly and reported strong emergency support. - If your dog is nervous or reactive, request a side entrance or private room and consider short social visits to build confidence. - Cat owners can head straight to the feline-only floor/waiting area to reduce stress. - Before any procedure, ask to speak directly with the operating vet and request a written estimate to understand options and costs. - Use the basement parking and lift access; arriving a few minutes early makes check-in smooth.