What owners report about visiting

No owner reports yet|Help add what a visit is like

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

No questions from owners yet.

Have you been to this clinic?

Answer a few questions in about 30 seconds to help the next owner decide.

All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

Light up the pet care map together

This clinic still has some missing info — help more pets find a clinic their families can trust.

Clinic map clarity

Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the vets and nurses for their compassion, patience and clear communication, often noting thorough examinations and that appointments never felt rushed. Many cited excellent outcomes and care plans, from solving chronic diarrhoea and careful dental work to successful surgeries and timely referrals. Follow‑up calls, considerate handling of anxious pets, and sensitive end‑of‑life support (including condolence cards) were frequently mentioned. Long‑term clients repeatedly said they feel their pets are in safe hands.

💬Common Feedback & Suggestions

Most feedback was very positive, though a few themes recurred. Several reviewers reported booking/admin issues (lost or incorrect bookings, difficulty getting urgent appointments, or a cancelled vet day), and a couple felt phone manner could be more empathetic. A small number mentioned pricing concerns (a higher‑than‑expected bill, being more expensive than other clinics, or feeling pushed toward memberships) and one noted inconvenience with prescription handling; one review mentioned cleanliness looking poor on a visit. There were isolated comments about a vet’s bedside manner and an incomplete exam for a large dog.

🏥Clinic Specialties

  • Dentistry and dental cleans
  • Soft tissue and some orthopaedic surgery
  • Senior care and end‑of‑life support
  • Internal medicine and chronic case management
  • Anxious and nervous pet handling
  • Emergency triage and referral coordination

🏷️Keywords

#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#followUpCalls#gentleWithNervousPets#endOfLifeSupport#surgerySuccess#goodValueWithMembership#honestAdvice#bookingIssues#hardToGetAppointments#pricingConcerns#cleanFacilities#referralCoordination#longTermClients

Overall Ratings

🐾Tips for Pet Owners

  • Call ahead to confirm the exact service you need (e.g., X‑rays) is available at your booked time, and consider phoning to confirm any online booking.
  • For urgent issues, explain the situation clearly—reviewers were sometimes squeezed in at short notice, but availability can be tight.
  • If your pet is anxious or a large breed, let the team know in advance so they can prepare treats, gentle handling or a sedation plan.
  • Ask for written estimates and clarify what’s included; several owners found the Healthy Pets Plus membership helped with routine costs.
  • Discuss referral and prescription options upfront if you prefer a particular pharmacy or need after‑hours contingencies.
📊 **Overall Ratings** - Medical Expertise: 95% satisfied - Service Attitude: 92% satisfied - Convenience: 58% satisfied - Pricing: 75% satisfied - Cleanliness: 70% satisfied - Recommendability: 91% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the vets and nurses for their compassion, patience and clear communication, often noting thorough examinations and that appointments never felt rushed. Many cited excellent outcomes and care plans, from solving chronic diarrhoea and careful dental work to successful surgeries and timely referrals. Follow‑up calls, considerate handling of anxious pets, and sensitive end‑of‑life support (including condolence cards) were frequently mentioned. Long‑term clients repeatedly said they feel their pets are in safe hands. 💬 **Common Feedback & Suggestions** Most feedback was very positive, though a few themes recurred. Several reviewers reported booking/admin issues (lost or incorrect bookings, difficulty getting urgent appointments, or a cancelled vet day), and a couple felt phone manner could be more empathetic. A small number mentioned pricing concerns (a higher‑than‑expected bill, being more expensive than other clinics, or feeling pushed toward memberships) and one noted inconvenience with prescription handling; one review mentioned cleanliness looking poor on a visit. There were isolated comments about a vet’s bedside manner and an incomplete exam for a large dog. 🏥 **Clinic Specialties** - Dentistry and dental cleans - Soft tissue and some orthopaedic surgery - Senior care and end‑of‑life support - Internal medicine and chronic case management - Anxious and nervous pet handling - Emergency triage and referral coordination 🏷️ **Tags** #compassionateCare #friendlyStaff #thoroughExams #clearCommunication #followUpCalls #gentleWithNervousPets #endOfLifeSupport #surgerySuccess #goodValueWithMembership #honestAdvice #bookingIssues #hardToGetAppointments #pricingConcerns #cleanFacilities #referralCoordination #longTermClients 🐾 **Tips for Pet Owners** - Call ahead to confirm the exact service you need (e.g., X‑rays) is available at your booked time, and consider phoning to confirm any online booking. - For urgent issues, explain the situation clearly—reviewers were sometimes squeezed in at short notice, but availability can be tight. - If your pet is anxious or a large breed, let the team know in advance so they can prepare treats, gentle handling or a sedation plan. - Ask for written estimates and clarify what’s included; several owners found the Healthy Pets Plus membership helped with routine costs. - Discuss referral and prescription options upfront if you prefer a particular pharmacy or need after‑hours contingencies.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

View condition info

Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

View condition info

Abortion, Termination of Pregnancy

View condition info

Breeding, Timing

View condition info

Cryptorchidism

View condition info

Contact

Clinic phone
(03) 9763 6088

Opening Hours

MonTueWedThuFriSatSun
08:00〜20:00
09:00〜17:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

Open in Google Maps

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Greencross Vets is in Rowville, VIC 3178, and the easiest way to reach it is to drive as there’s no train, metro or light‑rail station within walking distance. Street parking is typically available nearby—please check local signage—and you can use Google Maps to find the most convenient bus route from your location.

Greencross Vets is open Monday to Friday 8:00 am–8:00 pm and Saturday 9:00 am–5:00 pm; no Sunday hours are listed.

You can contact Greencross Vets on (03) 9763 6088. For general information, visit their website: https://www.greencrossvets.com.au/vets/stud-park/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=rowville

You can book online via their website or call the clinic to arrange an appointment. If you need a specific service (for example, X‑rays) or an urgent slot, it’s wise to call ahead to confirm availability, and consider phoning to confirm any online booking.

Consultation fees vary between Australian vet clinics and aren’t set by any government schedule, so please call the clinic for a current quote. For any procedure, ask for an itemised written estimate. If you have pet insurance, check how claims are handled, and note that some clinics offer gap claims or payment‑plan options in general (e.g. GapOnly, VetPay, Afterpay)—ask what this clinic can provide.

Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans—please call ahead to confirm what’s available at this clinic.

Greencross Vets provides dentistry and dental cleans; soft tissue and some orthopaedic surgery; senior care and end‑of‑life support; internal medicine and chronic case management; gentle handling for anxious or nervous pets; and emergency triage with referral coordination.

Greencross Vets is highly rated at 4.6/5 from 272 reviews, with owners praising compassionate vets and nurses, clear communication and thorough, unhurried exams. People also highlight follow‑up calls, considerate care for anxious pets, successful surgeries and sensitive end‑of‑life support. Common feedback includes occasional booking/admin hiccups or difficulty getting urgent appointments, some pricing concerns, an isolated cleanliness comment, and rare notes on bedside manner or an incomplete exam.

Help with one question

Your report helps the next owner feel a little more certain.

Have you ever been seen here successfully without a reservation?

Based on 0 owner reports

Anonymous, about 3 seconds

Other veterinary clinics near Rowville

4.6
81 reviews
stud park shopping centre corner fulham and stud roads rowville vic 3178
#compassionateCare#friendlyStaff#clearCommunication+13
More info
4.6
272 reviews
1105 stud rd vic
#compassionateCare#thoroughExams#clearCommunication+15
More info
Source: Google Maps
Last updated: 10 July 2026