347 reviews
919 stud rd rowville vic 3178
#compassionateCare#knowledgeableVets#thoroughExplanations+13
What owners report about visiting
1 community reports｜1/5 details added｜Updated 7/24
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
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What owners say
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What owners say
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What owners say
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for their compassion, patience and clear communication. Many mention thorough examinations, unhurried consults, follow‑up calls and practical treatment plans without pressure for unnecessary tests. Reviewers highlighted successful outcomes across dental work, surgeries and complex cases, plus calm handling of anxious pets and sensitive end‑of‑life care with condolence cards. Long‑term clients repeatedly say their pets are in safe, caring hands.
💬Common Feedback & Suggestions
While most feedback is positive, a handful of reviewers reported booking and administration issues, including an online appointment not being found, a procedure booked as the wrong service, and difficulty getting urgent slots. A few comments mentioned curt or unempathetic phone manner, one quoted price being significantly higher on the bill, and frustration with a push toward a membership and a restrictive prescription/chemist policy. There were isolated concerns about a vet appearing nervous with large dogs, one poor bedside manner report, and a single cleanliness complaint about the clinic looking dirty/empty.
🏥Clinic Specialties
- Dentistry and dental cleans
- Soft‑tissue surgery and abscess/tendon repair
- Emergency triage and hospital referrals
- Senior pet care and chronic disease management
- Compassionate euthanasia and bereavement support
- Fearful and anxious pet handling
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExaminations#clearCommunication#followUpCalls#gentleWithNervousPets#endOfLifeSupport#emergencyReferrals#longTermClients#professionalTeam#bookingIssues#hardToGetAppointments#pricingValue#quoteDiscrepancies#cleanlinessConcerns#membershipValue
Overall Ratings
🐾Tips for Pet Owners
- If you need a specific procedure (e.g., X‑ray), confirm it at booking and ask for it to be clearly noted to avoid mix‑ups.
- Request an itemised estimate upfront and ask about Healthy Pets Plus if you’re looking to manage costs.
- Let the team know if your pet is anxious or large/reactive so they can prepare with treats, handling strategies or pre‑visit medication if advised.
- For urgent issues, call early—reviews show they can sometimes squeeze you in or refer promptly to an emergency hospital.
- If you plan to fill medications externally, clarify their script and pharmacy policy (some reviewers noted a nominated‑chemist process).
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜20:00 | |||||||
| 09:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Stud Park is at 1103 Stud Rd, Rowville VIC 3178. As there’s no train/metro/light‑rail station within easy walking distance in this outer suburb, driving is usually simplest. Street parking is typically available nearby—check local signage. Alternatively, use Google Maps to plan a bus route that suits your location.
They’re open Monday to Friday 8:00 am–8:00 pm and Saturday 9:00 am–5:00 pm, and closed on Sundays. Hours may vary on public holidays—call ahead or check the website before you travel.
Call (03) 9763 6088 or visit their website for enquiries: https://www.greencrossvets.com.au/vets/stud-park/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=rowville
To book, call the clinic or visit their website for booking options and availability. If you need a specific procedure (for example, an X‑ray), confirm it at the time of booking and ask for it to be clearly noted to avoid mix‑ups; for urgent issues, call early.
Consultation fees vary by clinic in Australia and aren’t government‑regulated, and Medicare does not cover pets. Call the clinic for a current quote and request an itemised written estimate for any procedures. If you need after‑hours emergency hospital care, fees are typically higher. Consider pet insurance and ask about any payment‑plan or membership options that may help with budgeting.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans—call ahead to confirm what this clinic accepts.
They can triage urgent cases during opening hours and arrange referral to an emergency hospital when needed; the clinic does not list 24/7 after‑hours service on site. For urgent concerns, call as early as possible for advice and availability.
Yes—street parking is typically available near the clinic on Stud Rd and surrounding streets; check local parking signs and allow extra time during busy periods.
The clinic focuses on dentistry and dental cleans; soft‑tissue surgery and abscess/tendon repair; emergency triage with hospital referrals; senior pet care and chronic disease management; compassionate euthanasia with bereavement support; and gentle handling for fearful or anxious pets.
Pet owners rate the clinic 4.6/5.0 from 272 reviews. Feedback praises compassionate, patient vets and nurses, clear communication, thorough and unhurried consults, follow‑up calls, practical treatment plans, successful dental work and surgeries, calm handling of anxious pets, and sensitive end‑of‑life care. A few reviews mention booking/admin mix‑ups, difficulty getting urgent slots, occasional curt phone manner, some quote discrepancies, and an isolated cleanliness concern.
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Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Source: Google Maps
Last updated: 10 July 2026