Our Vet Rowville

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the caring, friendly manner of the vets and nurses and the clear, informative communication during consults. Several noted swift help in urgent situations, including same‑day appointments and surgery, and compassionate support during end‑of‑life visits. Many reported good outcomes after treatment and ongoing trust over multiple years. A few also mentioned pricing as reasonable compared with other vets.

💬Common Feedback & Suggestions

While most feedback was positive, a number of reviewers reported operational issues: last‑minute appointment or surgery cancellations, difficulty reaching a vet or nurse on site, and inconsistency between advertised opening hours and actual availability. One owner felt a recent desexing was poorly done compared with earlier experiences. A couple of comments also noted the retail side can be a bit pricey. These concerns were less common than the praise but were notable themes.

🏥Clinic Specialties

  • Soft tissue surgery and desexing
  • Urgent and emergency care
  • Preventive care and vaccinations
  • End‑of‑life and euthanasia support
  • Nutritional and weight management advice
  • Grooming services

🏷️Keywords

#compassionateCare#friendlyStaff#clearCommunication#accommodatesEmergencies#sameDayAppointments#appointmentCancellations#staffingIssues#reasonablePricing#retailPricesHigh#professionalTeam#organisedClinic#euthanasiaSupport#surgicalCare#longTermClients#goodOutcomes#caringForAnxiousPets

Overall Ratings

🐾Tips for Pet Owners

  • Call ahead to confirm opening hours and your booking, especially for Sundays or early appointments, as a few reviewers encountered unexpected closures or cancellations.
  • If your pet needs urgent attention, ask about same‑day fit‑ins—several owners were accommodated quickly, even for surgery.
  • Discuss estimates in advance; many found vet services reasonably priced, while some felt retail items were on the pricey side.
  • For anxious pets or end‑of‑life visits, let the team know—they were repeatedly praised for patience, gentle handling and allowing unhurried time.
  • For scheduled procedures, reconfirm staff and vet availability a day or two beforehand to avoid last‑minute rescheduling.
📊 **Overall Ratings** - Medical Expertise: 92% satisfied - Service Attitude: 93% satisfied - Convenience: 58% satisfied - Pricing: 67% satisfied - Cleanliness: 88% satisfied - Recommendability: 78% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the caring, friendly manner of the vets and nurses and the clear, informative communication during consults. Several noted swift help in urgent situations, including same‑day appointments and surgery, and compassionate support during end‑of‑life visits. Many reported good outcomes after treatment and ongoing trust over multiple years. A few also mentioned pricing as reasonable compared with other vets. 💬 **Common Feedback & Suggestions** While most feedback was positive, a number of reviewers reported operational issues: last‑minute appointment or surgery cancellations, difficulty reaching a vet or nurse on site, and inconsistency between advertised opening hours and actual availability. One owner felt a recent desexing was poorly done compared with earlier experiences. A couple of comments also noted the retail side can be a bit pricey. These concerns were less common than the praise but were notable themes. 🏥 **Clinic Specialties** - Soft tissue surgery and desexing - Urgent and emergency care - Preventive care and vaccinations - End‑of‑life and euthanasia support - Nutritional and weight management advice - Grooming services 🏷️ **Tags** #compassionateCare #friendlyStaff #clearCommunication #accommodatesEmergencies #sameDayAppointments #appointmentCancellations #staffingIssues #reasonablePricing #retailPricesHigh #professionalTeam #organisedClinic #euthanasiaSupport #surgicalCare #longTermClients #goodOutcomes #caringForAnxiousPets 🐾 **Tips for Pet Owners** - Call ahead to confirm opening hours and your booking, especially for Sundays or early appointments, as a few reviewers encountered unexpected closures or cancellations. - If your pet needs urgent attention, ask about same‑day fit‑ins—several owners were accommodated quickly, even for surgery. - Discuss estimates in advance; many found vet services reasonably priced, while some felt retail items were on the pricey side. - For anxious pets or end‑of‑life visits, let the team know—they were repeatedly praised for patience, gentle handling and allowing unhurried time. - For scheduled procedures, reconfirm staff and vet availability a day or two beforehand to avoid last‑minute rescheduling.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(03) 9765 0055

Opening Hours

MonTueWedThuFriSatSun
09:00〜17:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

stud park shopping centre corner fulham and stud roads rowville vic 3178

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Our Vet Rowville is at Stud Park Shopping Centre, corner Fulham and Stud Roads, Rowville VIC 3178. As there’s no train or light-rail station within easy walking distance in this rail-sparse area, driving is usually the simplest option. Street parking is typically available nearby—check local signage and time limits. If you’re using public transport, use Google Maps to find the nearest bus route and stop to the shopping centre.

The clinic is currently listed as open Monday to Friday, 9:00 am–5:00 pm. No weekend hours are shown; please call ahead to confirm daily availability and any changes for public holidays.

You can contact Our Vet Rowville on (03) 9765 0055. For general information, you can also visit the clinic page: https://www.ourvet.com.au/pages/clinics/rowville?utm_source=googlemybusiness&utm_medium=organic

You can book by calling the clinic or via the Rowville clinic page on the Our Vet website. If your pet needs urgent attention, ask about same‑day fit‑ins. Given a few reports of last‑minute changes, it’s wise to reconfirm your booking a day or two beforehand.

Consultation fees vary between Australian vet clinics and aren’t government‑regulated, and Medicare doesn’t cover pets. Please call the clinic for a current quote, and ask for an itemised written estimate for any procedure. If you need care outside standard hours, be aware that emergency/after‑hours fees are typically higher. Pet insurance and payment‑plan options exist in Australia; check your cover and ask the clinic what they can accommodate.

Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. As policies vary by clinic, please call ahead to confirm what’s available at Our Vet Rowville.

Our Vet Rowville lists urgent and emergency care among its services. They can assess urgent cases during opening hours; after‑hours arrangements aren’t listed, so call ahead for advice, and use a 24/7 emergency hospital outside these times if needed. Note that after‑hours fees are typically higher in Australia.

Services noted include soft tissue surgery and desexing, preventive care and vaccinations, urgent and emergency care, end‑of‑life and euthanasia support, nutritional and weight‑management advice, and grooming services.

Street parking is typically available near the clinic; please check local signage and time limits. No dedicated paid car park was identified nearby, so allow a little extra time to find a suitable spot.

Pet owners rate Our Vet Rowville 4.6 out of 5 (81 reviews). Reviewers consistently praise the caring, friendly team, clear communication, swift help in urgent situations (including same‑day appointments and surgery), compassionate end‑of‑life support, and good outcomes over years of care. Some noted operational hiccups such as last‑minute cancellations, difficulty reaching staff at times, and occasional inconsistencies between posted hours and actual availability, and a few felt retail items were pricey compared with elsewhere.

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Last updated: 10 July 2026