347 reviews
919 stud rd rowville vic 3178
#compassionateCare#knowledgeableVets#thoroughExplanations+13
What owners report about visiting
No owner reports yet｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
No questions from owners yet.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, friendly team and vets who are thorough, patient and great at explaining treatment options. Many noted gentle handling of anxious pets, clear communication and follow‑up calls, as well as compassionate end‑of‑life support including time, privacy and condolence cards. Reviews also highlight solid clinical outcomes across dental work, surgery and timely referrals for complex cases, with some long‑term clients returning for years.
💬Common Feedback & Suggestions
While reviews are strongly positive overall, a few patterns emerged. Several owners reported appointment and booking issues (including a misbooked procedure, online bookings not recognised and occasional difficulty securing urgent slots) and a couple mentioned curt phone manners. Pricing concerns came up in isolated cases (unexpected charges, a higher bill than a phone quote and a sense of push toward memberships), and there was one comment about the clinic looking unkempt plus one treatment course that didn’t help. A small number of reviewers felt a particular vet’s bedside manner with large dogs could improve.
🏥Clinic Specialties
- Dentistry and dental cleans
- Soft‑tissue surgery and injury repair
- Diagnostics and hospital referrals
- Senior pet care and end‑of‑life support
- Fear‑ and anxiety‑aware handling
- Puppy and kitten health checks and vaccinations
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#patientWithNervousPets#followUpCalls#respectfulEuthanasia#longTermClients#emergencyFitIns#bookingIssues#appointmentAvailability#pricingTransparency#valueForMoney#membershipBenefits#friendlyStaff#surgicalExpertise#dentalCare#referralSupport#cleanlinessMixed
Overall Ratings
🐾Tips for Pet Owners
- If you need a specific procedure (e.g. X‑ray or surgery), double‑confirm the appointment type and time when booking to avoid mix‑ups.
- Ask for a written estimate and clarify inclusions beforehand to prevent billing surprises; discuss membership if you have frequent visits.
- For urgent cases, call ahead—reviews suggest they can sometimes squeeze pets in, but have an emergency back‑up plan after hours.
- Let staff know if your pet is anxious or reactive; they’re patient and can use treats and a slow approach to make visits easier.
- If you prefer a particular vet or communication style, request them when booking as several vets here are frequently praised.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜20:00 | |||||||
| 09:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets is in Rowville at 1105 stud rd vic, Rowville VIC 3178. As there’s no train/metro station within easy walking distance, driving is usually quickest; street parking is typically available nearby—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and stops.
They’re open Monday–Friday 8:00 am–8:00 pm and Saturday 9:00 am–5:00 pm; closed on Sundays.
Call (03) 9763 6088. You can also visit their website: https://www.greencrossvets.com.au/vets/stud-park/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=rowville
You can book by calling the clinic or via their website’s online booking. Reviews suggest double‑confirming the appointment type and time (especially for procedures), requesting your preferred vet if you have one, and calling ahead for urgent same‑day needs.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and by case, and Medicare does not cover pets, so call the clinic for a current consultation quote. For any procedures or diagnostics, ask for an itemised written estimate beforehand. Pet insurance may help with eligible costs, and many clinics offer options like gap claims or payment plans (e.g. VetPay, Afterpay)—ask what’s available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; as offerings vary, call ahead to confirm what this clinic accepts.
They list extended weekday hours to 8:00 pm and Saturdays, but no 24/7 after‑hours service is indicated. For emergencies outside opening times, search for the nearest 24‑hour veterinary emergency hospital; during business hours, call the clinic first for advice.
Yes—street parking is typically available around the clinic in Rowville; check local signage and allow a little extra time during busy periods.
Their focus areas include: dentistry and dental cleans; soft‑tissue surgery and injury repair; diagnostics and hospital referrals; senior pet care and end‑of‑life support; fear‑ and anxiety‑aware handling; and puppy/kitten health checks and vaccinations.
They’re well regarded, with a 4.6/5.0 rating from 272 reviews. Owners praise the caring, friendly team, thorough explanations, gentle handling of anxious pets, follow‑up calls and compassionate end‑of‑life care, with good outcomes reported for dental work, surgery and timely referrals; some note occasional booking mix‑ups, difficulty securing urgent slots, a few pricing surprises and an isolated cleanliness comment.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Other veterinary clinics near Rowville
Source: Google Maps
Last updated: 10 July 2026