What owners report about visiting
3 community reports｜3/5 details added｜Updated 8/10
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
An owner reported seeing the vet successfully without an appointment — still awaiting more confirmation.
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You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported waiting under 30 minutes last time — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
Awaiting owner input on cost explanations.
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It can't be used as a basis yet. If you need this information, call the clinic first.
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If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners repeatedly praised the team’s caring manner, clear communication and thorough, unhurried consultations. Many highlight strong clinical outcomes across surgeries, dentistry, emergencies and senior/end‑of‑life care, with several noting especially deep expertise with greyhounds. People also appreciated quick diagnostics in urgent situations and helpful coordination with specialists. A number of reviewers felt fees were reasonable and valued receiving quotes upfront.
💬Common Feedback & Suggestions
Alongside many positives, there were several serious concerns raised. Multiple reviews describe an initial missed diagnosis of ringworm in a kitten that later spread, plus a few broader misdiagnosis stories (e.g., heart disease, severe ear disease) and one case of a pet reportedly injured while in care with poor follow‑up and accountability. Some owners reported rude or confrontational interactions (including reception issues and a car‑park altercation), payment/communication frustrations (e.g., SMS about payment, double consult fees after certain times without clear warning), and occasional admin/record‑keeping problems. Cleanliness was rarely mentioned directly.
🏥Clinic Specialties
- Greyhound medicine and surgery
- Orthopaedics (fractures, limb surgery)
- Dentistry and dental cleaning
- Emergency triage and rapid diagnostics
- Palliative and end-of-life care
- Cancer care coordination and referrals
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If you’re worried about skin issues like ringworm, ask for a Wood’s lamp exam or fungal testing and consider isolating your pet until cleared.
- Request a written estimate before procedures; several reviewers received clear quotes upfront.
- Clarify after‑hours consult fees and payment‑on‑pickup policies to avoid surprises.
- At discharge, confirm wound care and check your pet (bandages, cannulas) before leaving.
- For urgent cases or when specialist input may be needed, call ahead—they’ve accommodated last‑minute emergencies and coordinated referrals.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜12:30 | |||||||
| 09:00〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Sandown Vet Clinic is at Lightwood Rd, Springvale VIC 3171. It’s easiest to drive; street parking is usually available nearby—check local signage. There isn’t a train/metro/light-rail station within easy walking distance, so consider a bus route (plan via Google Maps) or a taxi/rideshare.
They are open Monday to Friday 9:00 am–5:00 pm and Saturday 9:00 am–12:30 pm, and closed on Sunday. Hours can change around public holidays, so call ahead to confirm.
Call (03) 9547 6666. You can also visit their website: http://www.localvet.com.au/sandown/
To book, please call the clinic during opening hours. For non-urgent visits you can also check their website for information, and for urgent cases it’s best to call ahead before arriving.
Consultation fees vary because vet pricing isn’t government‑regulated in Australia, and Medicare doesn’t cover pets, so please call the clinic for their current consult fee. For any procedure, ask for an itemised written estimate in advance. If you have pet insurance, enquire about on‑the‑spot or gap claims, and whether any payment‑plan options (e.g., VetPay/Afterpay) are available—availability varies by clinic.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans. Policies vary, so call ahead to confirm what Sandown Vet Clinic accepts on the day.
They are noted for greyhound medicine and surgery, orthopaedics (including fractures and limb surgery), dentistry and dental cleaning, emergency triage with rapid diagnostics, palliative and end‑of‑life care, and cancer care coordination and referrals.
Pet owners rate Sandown Vet Clinic 4.0/5.0 (57 reviews). Many praise the caring team, clear communication, thorough consultations, strong clinical outcomes across surgery, dentistry and emergencies, quick diagnostics, helpful specialist coordination, reasonable fees and upfront quotes. Concerns raised include reports of missed or incorrect diagnoses (e.g., ringworm and other conditions), one account of a pet injury with poor follow‑up, some rude or confrontational interactions, payment/communication frustrations (e.g., SMS about payment, double consult fees after certain times), and occasional admin/record‑keeping issues.
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Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
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