4.0
57 reviews
lightwood rd springvale vic 3171
#compassionateCare#clearCommunication#thoroughExams+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praised the vets’ clear, thorough explanations and compassionate, above‑and‑beyond care. Many highlighted strong outcomes across procedures like dentals, fracture repair and cancer care, with particular expertise for greyhounds. Several long‑term clients appreciated supportive end‑of‑life care and said they would return or highly recommend the team. Pricing was often described as reasonable or affordable, and reception was noted as friendly and helpful.
💬Common Feedback & Suggestions
A cluster of reviews reported a missed ringworm diagnosis in a kitten that was not tested initially, leading to wider spread before a second vet investigated properly. A few owners alleged poor accountability around complications while pets were in care (including an unbandaged wound and, in one case, an anaesthetic needle left in a paw), plus some rude or unprofessional interactions at reception or with a vet. There were also concerns about billing communication and value (e.g., unexpected double‑rate consults, a payment‑on‑pickup SMS, and costly or unnecessary medications) and occasional admin/record issues or being turned away. While most feedback is positive, these incidents were significant for those affected.
🏥Clinic Specialties
- Greyhound medicine and breed-specific care
- Oncology guidance and limb amputation
- Orthopaedic surgery and fracture repair
- Dentistry and dental procedures
- Emergency diagnostics and treatment
- End-of-life and euthanasia care
🏷️Keywords
#greyhoundExpertise#compassionateCare#clearCommunication#thoroughExams#goesAboveAndBeyond#friendlyReception#fairPricing#emergencyCare#surgicalSkills#dentalCare#endOfLifeSupport#specialistReferrals#misdiagnosisReports#pricingConcerns#adminIssues#appointmentIssues
Overall Ratings
🐾Tips for Pet Owners
- If your pet has skin or hair‑loss lesions, ask for ringworm testing (e.g., Wood’s lamp/culture) and consider isolating at home until cleared.
- Request a written estimate and clarify billing policies (including any extended‑consult or after‑hours fees) before procedures.
- Mention if your dog is a greyhound to benefit from the clinic’s strong breed‑specific experience.
- At discharge, confirm wound care and follow‑up (bandaging, sutures, meds) and check your pet before leaving.
- Book ahead and use reception to coordinate appointments or time‑sensitive requests.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜12:30 | |||||||
| 09:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Sandown Vet Clinic is in Springvale, VIC 3171. As there isn’t a train or light-rail station within easy walking distance, the simplest way to visit is to drive or use Google Maps to find the nearest bus route. Street parking is typically available nearby—please check local signage for time limits or restrictions.
Sandown Vet Clinic is open Monday to Friday 9:00 am–5:00 pm and Saturday 9:00 am–12:30 pm; it’s closed on Sundays. Hours may change on public holidays, so call ahead to confirm.
You can contact Sandown Vet Clinic on (03) 9547 6666. For clinic information, visit http://www.localvet.com.au/sandown/.
To book an appointment, call the clinic during opening hours to arrange a suitable time. You can also visit their website for clinic details and any updates; if your pet needs time‑sensitive care, please call to discuss availability.
Consultation fees in Australia aren’t government‑regulated and vary by clinic and the care your pet needs, so it’s best to call the clinic for a current quote. For any procedures, ask for an itemised written estimate before going ahead. If you require after‑hours emergency care at a 24/7 hospital, fees are typically higher. Pet insurance may help with costs, and some clinics offer payment‑plan options—ask what’s available and what’s accepted.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic currently accepts.
Sandown Vet Clinic’s noted services include greyhound medicine and breed‑specific care; oncology guidance (including limb amputation); orthopaedic surgery and fracture repair; dentistry and dental procedures; emergency diagnostics and treatment; and end‑of‑life and euthanasia care. They can also help coordinate specialist referrals where needed.
Pet owners rate Sandown Vet Clinic 4.0 out of 5 (based on 57 reviews). Many praise the vets’ clear explanations, compassionate, above‑and‑beyond care, strong outcomes in dentals and surgeries (including fractures and cancer care), helpful reception, and reasonable pricing, with particular expertise noted for greyhounds and supportive end‑of‑life care. Some reviews report concerns, including a missed ringworm diagnosis before further testing elsewhere, issues with accountability for complications, occasional rude or unprofessional interactions, billing communication surprises, and admin or appointment problems. Overall feedback is mostly positive, with noted incidents that mattered to those affected.
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Last updated: 10 July 2026