4.0
734 reviews
147 craigieburn rd craigieburn vic 3064
#experiencedVets#costEffectiveCare#reasonablePricing+13
What owners report about visiting
No owner reports yet｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
No questions from owners yet.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the team’s kindness and compassion, noting gentle handling of pets and supportive care during stressful times and end‑of‑life visits. Many highlighted knowledgeable vets who explain things clearly, provide follow‑ups, and in some cases delivered answers or successful treatment where others had not, improving pets’ quality of life. Several reviews also appreciated reasonable costs or payment help (e.g., Afterpay) and smooth experiences for routine procedures like desexing and nail trims.
💬Common Feedback & Suggestions
A recurring concern was front‑desk attitude and rigidity around late arrivals, with some describing rude or unempathetic interactions and poor callbacks. A number of reviewers felt medical diligence was lacking at times, citing rushed or superficial exams, missed or delayed diagnoses, bandaging errors, or the need to seek second opinions, with a few serious outcomes reported. Convenience issues included being turned away when fully booked (even after adverse reactions), long phone holds, and closing procedures starting before stated hours. Pricing feedback was mixed, with some finding costs fair while others reported overcharging or being charged full price for incomplete grooming services.
🏥Clinic Specialties
- Desexing and soft tissue surgery
- Wound and abscess care
- Second‑opinion diagnostics and treatment plans
- End‑of‑life and euthanasia support
- Rabbit and small mammal medicine
- Preventive care and vaccinations
🏷️Keywords
#compassionateCare#gentleHandling#knowledgeableVets#clearCommunication#followUpCare#friendlyStaff#breedFriendly#afterpayAvailable#mixedPricingValue#rudeReception#strictLatePolicy#appointmentAvailabilityIssues#longHoldTimes#diagnosticConcerns#parkingEasy#groomingServicesMixed
Overall Ratings
🐾Tips for Pet Owners
- Arrive a little early—multiple reviews mention a strict late policy and limited flexibility for delayed arrivals.
- Book ahead for busy periods or if your pet may need follow‑up, as same‑day slots can be hard to secure.
- Ask for a clear treatment plan and costs up front, and confirm what’s included—especially for grooming—to avoid billing surprises.
- If your pet’s condition is complex, request a thorough exam and discuss what further tests might be warranted or seek a second opinion promptly.
- Consider using Afterpay if unexpected treatment costs arise, as several reviewers found this helpful.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜13:00 | |||||||
| 09:00〜17:30 | |||||||
| 09:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
PETstock VET Animal Health Centre Sunshine is listed in Craigieburn (Melbourne, VIC), and the address provided is 1165 Frankston–Dandenong Rd, Carrum Downs VIC 3201; please check the clinic’s website to confirm the exact location before you travel. There isn’t a train/metro/light‑rail station within easy walking distance, so driving is usually easiest. Street parking is typically available nearby (check local signage), or use Google Maps to plan the nearest bus route.
They’re open Monday 9:00 am – 6:00 pm, Tuesday 9:00 am – 6:00 pm, Wednesday 9:00 am – 6:00 pm, Thursday 9:00 am – 5:30 pm, Friday 9:00 am – 6:00 pm, and Saturday 9:00 am – 1:00 pm; closed Sunday. Hours may vary on public holidays, so call ahead to confirm.
You can call the clinic on (03) 9303 8244 or visit their website: https://www.petstock.com.au/store/petstock-vet-craigieburn-3096?utm_term=plcid_15281728548557935419
To book, call the clinic or visit their website to see available appointment options. Reviews suggest they can book out at busy times, so it’s wise to book ahead and arrive a little early due to a noted strict late policy.
Consultation fees aren’t regulated in Australia and vary by clinic and by the type of visit. For an accurate, current quote, call the clinic directly, and if your pet may need tests or a procedure, ask for an itemised written estimate beforehand. Many owners use pet insurance, and some clinics offer payment options (e.g. payment plans or gap claims), but availability varies—ask what’s offered when you enquire.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what’s available on the day.
Yes—street parking is typically available in the area; check local signage for any time limits or restrictions.
Based on the clinic’s summary, services include desexing and soft tissue surgery, wound and abscess care, second‑opinion diagnostics and treatment plans, end‑of‑life and euthanasia support, rabbit and small mammal medicine, and preventive care and vaccinations.
They see rabbits and small mammals. If you have other exotic species, call ahead to confirm whether the team can help or recommend a suitable referral.
The clinic holds a 4.0/5.0 rating from 384 reviews, with many owners praising the team’s kindness, gentle handling, clear communication and helpful follow‑ups, as well as smooth routine procedures. Common feedback includes strictness around late arrivals, phone hold times and booking availability, and some concerns about front‑desk interactions and clinical thoroughness in a subset of cases.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Other veterinary clinics near Craigieburn
Source: Google Maps
Last updated: 10 July 2026