136 reviews
Shop 9/1-13 Coomera Grand Drive, Upper Coomera QLD 4209
#compassionateCare#friendlyStaff#professionalTeam+12
What owners report about visiting
1 community reports｜1/5 details added｜Updated 7/22
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vet’s deep experience and animal‑first, old‑school approach. Many reported accurate diagnoses and effective treatments after other clinics struggled, including rapid turnarounds, life‑saving care and even same‑day surgeries. The care is widely described as compassionate and no‑nonsense, with clear explanations and long‑term loyalty from clients spanning decades, all at very affordable prices.
💬Common Feedback & Suggestions
Common concerns centre on convenience: the walk‑in, first‑come system can mean unpredictable, sometimes lengthy waits, and a few mentioned basic facilities, barking‑dog noise, and tricky parking/driveway access. Several reviews noted a blunt or gruff bedside manner, with a few feeling their questions were dismissed, and one disagreed with a euthanasia suggestion. One detailed poor after‑hours responsiveness and difficulty obtaining records in an emergency. Additionally, a cluster of reviews alleged poor welfare for caged cockatoos kept on the property, which strongly affected their trust in the clinic.
🏥Clinic Specialties
- Second opinions and diagnostic problem‑solving
- Soft tissue surgery (mass removals, same‑day ops)
- Dermatology and skin conditions
- Cardiac diagnosis and management
- Tick paralysis treatment
- Avian and farm animal care
🏷️Keywords
#affordablePricing#animalFirstApproach#accurateDiagnosis#secondOpinionSuccess#skilledSurgery#clearExplanations#compassionateCare#oldSchoolStyle#gruffManner#walkInOnly#longWaits#afterHoursDifficulties#parkingAndAccessIssues#basicFacilities#noiseConcerns#loyalClients
Overall Ratings
🐾Tips for Pet Owners
- It’s walk‑in only; arrive early for the morning or late‑afternoon consultation windows to minimise wait times.
- Bring previous records, photos or videos of symptoms to support quick, experience‑based diagnosis.
- Expect a no‑frills clinic and a straightforward, sometimes blunt communication style focused on the animal’s welfare.
- Have a backup 24/7 emergency clinic number on hand, as after‑hours responsiveness was mixed in reviews.
- Allow extra time for parking and waits; if you may queue outside, bring water and mozzie repellent.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜10:00 | |||||||
| 09:00〜11:00 | |||||||
| 16:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Coomera Veterinary Surgery is at 379 Tamborine-Oxenford Road, Upper Coomera QLD 4209. There isn’t a train/metro/light-rail station within easy walking distance, so driving is usually easiest. Street parking is typically available nearby—check local signage and allow a little extra time. If you’re using public transport, use Google Maps to plan the nearest bus route and stop.
They open for consultations Monday, Tuesday, Thursday and Friday 8:00–10:00 AM and 4:00–6:00 PM, and Saturday 9:00–11:00 AM; they’re closed on Wednesday and Sunday. Weekly schedule:
- Monday: 8:00–10:00 AM, 4:00–6:00 PM
- Tuesday: 8:00–10:00 AM, 4:00–6:00 PM
- Wednesday: Closed
- Thursday: 8:00–10:00 AM, 4:00–6:00 PM
- Friday: 8:00–10:00 AM, 4:00–6:00 PM
- Saturday: 9:00–11:00 AM
- Sunday: Closed
The best way is to phone the clinic during their consulting windows or visit in person at 379 Tamborine-Oxenford Road, Upper Coomera. For the current phone number, please check their Google Business Profile or a local directory, then call to enquire.
It’s walk-in only, with consultations during the morning and late-afternoon windows listed above—no advance bookings are taken. Arrive early to minimise wait times, bring any previous records, and allow for a queue during busy periods.
Veterinary fees in Australia aren’t government-regulated and Medicare doesn’t cover pets, so prices vary by clinic and case. Call the clinic for a current consult quote and, for any procedure or surgery, ask for an itemised written estimate. If you need after-hours emergency care at another hospital, be aware those fees are typically higher.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims or payment plans; call ahead to confirm what this clinic currently accepts.
Care is provided during the set morning and late-afternoon consulting windows; there’s no 24/7 schedule listed. For emergencies outside those hours, contact a dedicated 24/7 animal emergency hospital on the Gold Coast and bring your pet’s history—call ahead to confirm availability.
Yes—street parking is typically available in Upper Coomera near the clinic, but check local signage and allow extra time. Reviews mention the driveway/parking can be a bit tricky at times, so plan your arrival accordingly.
The clinic is known for second opinions and diagnostic problem‑solving, soft tissue surgery (including same‑day ops), dermatology and skin issues, cardiac diagnosis and management, tick paralysis treatment, and avian and farm animal care.
It’s highly rated at 4.7/5.0 from 269 reviews, with strong feedback for medical expertise (94% satisfied), pricing (98%), recommendability (90%) and cleanliness (85%). Owners praise experienced, animal‑first, no‑nonsense care with accurate diagnoses and effective treatments, though some mention long waits due to walk‑ins, basic facilities, parking/driveway difficulties, a sometimes gruff manner, mixed after‑hours responsiveness, and concerns raised about caged cockatoos on the property.
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Last updated: 30 June 2026