397 reviews
1 Endeavour Boulevard, North Lakes QLD 4509
#compassionateCare#knowledgeableVets#thoroughExplanations+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s kindness and empathy, noting gentle handling of anxious pets, thoughtful end‑of‑life support, and follow‑up calls after visits. Vets were described as knowledgeable and thorough, with several mentions of accurate diagnosis and effective treatment plans (e.g., arthritis management delivering immediate results). Many highlighted clear explanations, regular updates (including on costs), and staff who go above and beyond. The clinic was also noted as very clean, with a calming cat‑only waiting area.
💬Common Feedback & Suggestions
While most comments were positive, a few concerns recurred. Some reviewers cited limited appointment availability or confusing opening times, including difficulty picking up scripts when a vet wasn’t in, and one person said a full health check felt incomplete. A handful mentioned customer‑service lapses (rude or unhelpful interactions, an order mix‑up, and not being told earlier that pocket pets weren’t treated). Pricing drew mixed views: many felt it was fair or well‑explained, but others found certain items or overnight care expensive; one person suggested investing in ear thermometers.
🏥Clinic Specialties
- End-of-life and euthanasia support
- Senior pet care and chronic disease management
- Arthritis and pain management
- Nail trims and low-stress handling for anxious pets
- Cat-friendly facilities and care
- General medicine and diagnostics
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#accurateDiagnosis#effectiveTreatment#endOfLifeSupport#seniorPetCare#catFriendlyArea#anxiousPetsHandled#shortNoticeAppointments#followUpCalls#priceTransparency#highCosts#appointmentAvailabilityIssues#orderMixUps#cleanFacility
Overall Ratings
🐾Tips for Pet Owners
- Call ahead to confirm current opening days and vet availability, especially for script pick‑ups or same‑day needs, as availability has varied in the past.
- If cost is a concern, ask for an itemised estimate and discuss alternatives up front; reviewers noted the team provides price updates during care.
- Let staff know if your pet is anxious (e.g., for nail trims) so they can use gentle, calming handling.
- Cat owners can request the cat‑only waiting area to make visits less stressful.
- If you have a pocket pet or other exotic species, confirm the clinic can see them before booking.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜05:30 | |||||||
| 07:30〜23:59 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Shopping Car park
130m71A Astley Parade, North Lakes QLD 4509, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets North Lakes is at 55 Flinders Parade, North Lakes QLD 4509. The closest public transport is Dakabin train station, about a 33‑minute walk; given the distance, driving or using a bus via Google Maps is usually easier. There’s a Shopping Car park roughly 130 m away (about a 2‑minute walk) for convenient parking.
According to the current listing, they’re open Monday to Friday from 7:30 am and closed on Saturdays and Sundays. Because hours and vet availability have varied in the past, call ahead to confirm same‑day services or script pick‑ups.
You can call the clinic on (07) 3073 6705. Their website also has more information: https://www.greencrossvets.com.au/vets/north-lakes/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=north_lakes
To book, call the clinic or visit their website for current booking options. If you need a same‑day visit or a script pick‑up, it’s best to phone first to confirm a vet is available.
Consultation fees vary between Australian vet clinics and aren’t government‑regulated, and Medicare doesn’t cover pets. Call the clinic for a current consult quote, and if your pet may need tests, a dental or surgery, ask for an itemised written estimate. If you require after‑hours care through an emergency hospital, fees are typically higher. If you have pet insurance, ask about claiming options, and note that some clinics offer payment‑plan or gap‑claim services (e.g. VetPay, Afterpay, GapOnly)—ask what’s available.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
Yes—there’s a Shopping Car park about 130 m away (roughly a 2‑minute walk). Allow a little extra time during busy periods and check local signage for any time limits.
The team focuses on compassionate end‑of‑life support, senior‑pet and chronic‑disease care, arthritis and pain management, gentle handling for anxious pets (including nail trims), cat‑friendly care, and general medicine and diagnostics.
Yes—reviews note a calming cat‑only waiting area and gentle, low‑stress handling for cats. You can request the cat‑only area when you book to help make visits less stressful.
Pet owners rate the clinic 4.4 out of 5 (128 reviews). Feedback highlights kind, empathetic staff, gentle handling of anxious pets, clear explanations with price updates, thorough vets and effective treatment plans, plus a very clean facility. Some reviewers mentioned limited appointment availability, confusing opening times for certain services (like script pick‑ups), occasional customer‑service lapses, and mixed views on pricing.
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Other veterinary clinics near North Lakes
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Last updated: 30 June 2026