634 reviews
53 Flinders Parade, North Lakes QLD 4509
#compassionateCare#clearCommunication#regularUpdates+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s warmth, empathy and clear communication, noting vets who take time to explain treatment options and reassure anxious pet-parents. Many reported strong clinical outcomes, from rapid recoveries and accurate diagnoses with timely specialist referrals to gentle end‑of‑life care. Same‑day or urgent appointments were often accommodated, and several long‑term clients said they keep returning because their pets are treated like family.
💬Common Feedback & Suggestions
Reviews were largely positive, with a few concerns around administration and pricing. Some owners cited billing/quotation issues or unexpected charges and a handful felt dental estimates were high or pushy, with one account of overly persistent follow‑up calls. One reviewer reported an appointment being rescheduled without notice, and another suggested improving waiting‑room comfort due to direct sun. Overall sentiment is very favourable, with these issues raised by a minority.
🏥Clinic Specialties
- Dentistry and dental procedures
- Vaccinations and microchipping
- Urgent and same‑day appointments
- Surgery and post‑operative care
- End‑of‑life and euthanasia support
- Diagnostics and specialist referrals
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExplanations#gentleWithNervousPets#quickAppointments#sameDayBookings#reasonablePrices#priceTransparency#expensive#billingIssues#upsellingConcerns#adminErrors#emergencyTriage#longTermClients#efficientService#euthanasiaSupport
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written, itemised quote and receipt (including any deposits) before you leave to avoid billing misunderstandings.
- If you’re unsure about recommended dental extractions, consider seeking a second opinion; several reviewers valued price and procedure transparency.
- Call ahead for urgent needs—multiple reviewers were fitted in the same day or at short notice.
- Let the team know if your pet is elderly, anxious or reactive; reviewers found staff especially patient and gentle with nervous animals.
- For cats, bring a light cover for the carrier and ask for a quieter spot if the waiting area is sunny or busy.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:30 | |||||||
| 08:00〜19:00 | |||||||
| 09:00〜15:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
Shop 5 Lot 64 North Lakes Blvd, North Lakes Centre, North Lakes QLD 4509
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
PETstock Vet North Lakes is at Shop 5 Lot 64 North Lakes Blvd, North Lakes Centre, North Lakes QLD 4509. The clinic is about a 19‑minute walk from Murrumba Downs train station, and Mango Hill train station is roughly 22 minutes on foot. If you prefer not to walk, consider driving or using a local bus route planned via Google Maps. Street parking is typically available around the centre—please check local signage.
They’re open Monday 8:00 am–7:00 pm, Tuesday–Friday 8:00 am–5:30 pm, and Saturday 9:00 am–3:00 pm; closed Sunday. Hours may vary on public holidays—call ahead to confirm.
Call (07) 3491 3135. You can also find information via their website: https://www.petstock.com.au/store/petstock-vet-north-lakes-4042?utm_term=plcid_4738991790421911170&utm_source=google&utm_medium=organic&utm_campaign=Google+My+Business&utm_content=Petstock+Vet+North+Lakes
You can book by calling the clinic or by visiting their website to enquire or request a time: https://www.petstock.com.au/store/petstock-vet-north-lakes-4042?utm_term=plcid_4738991790421911170&utm_source=google&utm_medium=organic&utm_campaign=Google+My+Business&utm_content=Petstock+Vet+North+Lakes. Reviews mention they often accommodate same‑day or urgent appointments—if it’s time‑sensitive, call ahead.
Consultation fees in Australia vary by clinic and aren’t government‑regulated, and Medicare doesn’t cover pets. Please call the clinic for a current quote and ask for a written, itemised estimate for any procedures or dental work. If you have pet insurance or are considering payment options (e.g. VetPay, Afterpay, GapOnly), ask what the clinic can process.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
They can often accommodate urgent or same‑day appointments during opening hours, as noted by reviewers. There’s no information here about after‑hours services; for emergencies outside opening hours, search for a 24/7 emergency vet near North Lakes and call ahead.
Services highlighted include dentistry and dental procedures, vaccinations and microchipping, surgery with post‑operative care, diagnostics with timely specialist referrals, urgent/same‑day appointments, and compassionate end‑of‑life and euthanasia support.
Yes—street parking is typically available around North Lakes Centre; please check local signage. No nearby paid car park was identified in a quick search.
Pet owners rate the clinic highly at 4.7/5.0 from 84 reviews, praising warm, empathetic staff, clear explanations, strong clinical outcomes and the ability to fit in urgent appointments; several also commended gentle end‑of‑life care. Some feedback mentioned pricing or billing clarity and occasional admin hiccups, but overall sentiment is very favourable.
Map
Clinic Address
Shop 5 Lot 64 North Lakes Blvd, North Lakes Centre, North Lakes QLD 4509
Open in Google Maps
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Last updated: 30 June 2026