84 reviews
Shop 5 Lot 64 North Lakes Blvd, North Lakes Centre, North Lakes QLD 4509
#compassionateCare#friendlyStaff#thoroughExplanations+13
Queensland Veterinary Specialists (North Lakes)
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassionate, professional care and calm handling of emergencies, with many saying their pets’ lives were saved. Communication stood out: vets explained diagnoses and options clearly, gave cost estimates, and provided frequent updates during hospital stays, with owners often allowed to visit. Many noted thorough investigations, skilled surgery (including complex orthopaedic and spinal cases), and smooth, supportive end‑of‑life care. Front‑desk staff were repeatedly described as friendly, helpful and reassuring.
💬Common Feedback & Suggestions
While reviews are overwhelmingly positive, several owners felt costs were high, with a few describing pressure toward expensive tests or treatment and frustration about deposits. A handful reported long waits at busy times and one case of limited avian expertise, plus an isolated complaint about consultation-room cleanliness. A few owners felt communication was rushed or not informative enough, and there were rare concerns about missed or delayed diagnoses. Overall sentiment strongly favours the clinic, with these issues appearing in a minority of reviews.
🏥Clinic Specialties
- 24/7 emergency and critical care
- Orthopaedic surgery (e.g., TPLO/ACL)
- Neurology and spinal care (e.g., IVDD)
- Internal medicine and ICU hospitalisation
- Diagnostic imaging and endoscopy
- End‑of‑life and palliative care
🏷️Keywords
#compassionateCare#clearCommunication#regularUpdates#lifeSavingTreatment#endOfLifeSupport#allowedVisits#friendlyReception#fastTriage#thoroughExplanations#skilledSurgeons#transparentPricing#highCosts#longWaits#cleanlinessConcerns#open24x7
Overall Ratings
🐾Tips for Pet Owners
- Call ahead to advise you’re on your way and ask about current wait times, especially after hours when it can be busy.
- Request a written estimate and itemised bill, and discuss alternative treatment plans and costs before proceeding.
- Be prepared for emergency pricing and potential deposits; pet insurance or confirmed payment options can reduce stress.
- If you have a bird or exotic pet, confirm the on‑duty team’s experience with that species before travelling.
- If your pet is admitted, ask about visiting and arrange regular phone updates for peace of mind.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Shopping Car park
216m71A Astley Parade, North Lakes QLD 4509, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Queensland Veterinary Specialists (North Lakes) is at 53 Flinders Parade, North Lakes QLD 4509. The closest public transport is Dakabin train station, about a 32-minute walk away, so driving or planning a bus route via Google Maps is usually easier. There’s convenient parking nearby, including the Shopping Car park about a 3-minute walk (approximately 216 m) from the clinic.
They’re open 24 hours a day, 7 days a week.
You can contact the clinic on (07) 3384 2222. For general information, visit https://www.qvs.com.au/.
To book, call the clinic to arrange an appointment. For emergencies, they’re open 24/7—call ahead to let the team know you’re on your way and to ask about current wait times.
Consultation fees vary between Australian vet clinics and aren’t government-regulated, and Medicare doesn’t cover pets. Call the clinic for a current quote, and ask for an itemised written estimate before any procedure or hospitalisation. As they offer 24/7 emergency care, after-hours fees are typically higher. If you have pet insurance or prefer payment plans (e.g. VetPay, Afterpay, GapOnly), ask what options are available and how claims are processed.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims or payment plans. Options vary by clinic and can change, so call ahead to confirm what this hospital currently accepts.
Yes—this hospital provides 24/7 emergency and critical care. If you need urgent help, call ahead so the team can prepare and advise on triage and current wait times.
Yes—there’s convenient parking nearby, including the Shopping Car park about a 3-minute walk (approximately 216 m) from the clinic.
They offer 24/7 emergency and critical care, orthopaedic surgery (e.g. TPLO/ACL), neurology and spinal care (e.g. IVDD), internal medicine and ICU hospitalisation, diagnostic imaging and endoscopy, and end-of-life and palliative care.
Pet owners rate the hospital 4.6/5.0 from 634 reviews, praising compassionate, professional care, clear communication with estimates and updates, skilled surgery (including complex orthopaedic and spinal cases), and supportive end-of-life care. Common feedback notes higher costs with deposits, occasional long waits at busy times, a report of limited avian expertise, and rare concerns about rushed communication or cleanliness.
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Last updated: 30 June 2026