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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being compassionate, gentle and thorough, with clear explanations and plenty of time given to answer questions. Many noted excellent outcomes and communication around surgeries and dental work, and that anxious pets were handled calmly. People also appreciated being fit in for emergencies, reasonable or affordable pricing, and a clean, well-kept clinic.
💬Common Feedback & Suggestions
While reviews are overwhelmingly positive, a few concerns came up. Isolated reports mentioned poor communication or manner from specific staff (including a phone interaction about a past review and insensitive payment timing during euthanasia), and one serious complaint about a delayed/missed diagnosis for tick paralysis. A small number cited pricing transparency issues such as an unexplained medication service fee and a quote change (later rectified by management), plus occasional comments that the clinic can be busy. These were the minority compared with the strong overall satisfaction.
🏥Clinic Specialties
- Soft tissue surgery (spay/neuter, mass and spleen removals)
- Dentistry and dental extractions
- Oncology and tumour surgery
- Emergency and urgent care fit-ins
- Compassionate euthanasia and end-of-life care
- Senior pet care and anxious pet handling
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- For costs, ask for a written quote and discuss budget-friendly treatment options up front; reviewers say the team is transparent when asked.
- If your pet is anxious, let the clinic know in advance and arrive a little early—the staff are patient and use gentle handling that many owners praised.
- For urgent problems, call—multiple reviewers said they were squeezed in quickly for emergencies.
- Use the online booking system for routine visits and earlier time slots; several owners found appointments on time with short waits.
- If English isn’t your first language, ask reception to go over instructions slowly—reviewers noted patient, helpful explanations.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:00 | |||||||
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Companion Vet Care is at Unit 5, 9 Flinders Parade, North Lakes QLD 4509 in Brisbane’s north; the closest public transport is Murrumba Downs train station, about a 32‑minute walk. Dakabin train station is roughly a 35‑minute walk. As both stations are a fair distance, driving or using a bus planned via Google Maps is recommended. Street parking is usually available on Flinders Parade and nearby streets—check local signage for restrictions.
They’re open Monday to Friday 8:00 am – 6:00 pm and Saturday 8:00 am – 1:00 pm; closed Sunday. Hours may vary on public holidays, so book ahead or call to confirm on the day.
Call (07) 3482 4455 or visit http://www.companionvetcare.com.au/ for general enquiries and updates.
You can book online via their website or call the clinic to arrange a time. For urgent issues, phone first so the team can advise and prepare.
Veterinary fees in Australia aren’t government‑regulated and there’s no Medicare for pets, so consultation prices vary by clinic and case. For the current consultation fee at Companion Vet Care, please call the clinic, and for any procedure ask for a written, itemised estimate beforehand. If you need care after‑hours, be aware fees are typically higher. Pet insurance may help with costs, and some clinics offer payment plans or GapOnly‑style claims—ask what options are available to you.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans (e.g. VetPay or Afterpay). Policies vary by clinic, so call ahead to confirm what Companion Vet Care accepts.
They can often fit in urgent or emergency cases during opening hours. After‑hours availability isn’t listed; if your pet needs help when the clinic is closed, search for a 24/7 emergency vet in Brisbane and head there promptly. For daytime emergencies, call ahead so the team can prepare, and note that after‑hours fees at emergency hospitals are generally higher.
Yes—street parking is typically available on Flinders Parade and surrounding streets, but always check signage for time limits or restrictions. No dedicated paid car park was identified nearby.
Services highlighted include soft tissue surgery (desexing, mass and spleen removals), dentistry and dental extractions, oncology and tumour surgery, compassionate euthanasia and end‑of‑life care, senior pet care, gentle handling for anxious pets, and emergency/urgent fit‑ins where possible.
Pet owners rate Companion Vet Care 4.8/5 from 436 reviews, praising compassionate, gentle vets and nurses, thorough exams with clear explanations, calm handling of anxious pets, clean facilities, reasonable pricing, and strong surgical and dental outcomes. A small minority mentioned communication concerns, an isolated complaint about a delayed/missed tick‑paralysis diagnosis, occasional pricing‑transparency issues, and that it can be busy at times.
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