17 reviews
1-15 Lexington Rd, Underwood QLD 4119
#dentalSpecialists#compassionateCare#thoroughConsultations+11
What owners report about visiting
No owner reports yet｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
No questions from owners yet.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, caring team and vets who take time to explain things clearly, follow up after visits, and make pets comfortable. Many mention thorough check‑ups, helpful advice, and good outcomes for vaccinations, desexing and other procedures, with several noting calm handling of anxious or reactive dogs and gentle cat care. The clinic is frequently described as clean and tidy, and a number of reviewers say they’ve stayed loyal for years. Some also felt the Healthy Pets Plus membership and payment options offered good value.
💬Common Feedback & Suggestions
A minority reported appointment mix‑ups, difficulty getting bookings at busy times, or phones going unanswered, with a few saying they were turned away despite urgency. There were occasional concerns about rushed consults, inconsistent advice (including one claim about vaccine timing around surgery), and perceived upselling. Pricing feedback was mostly positive, though a few found costs high or were confused about membership discounts. Overall the reviews are strongly positive, with these issues appearing infrequently but worth noting.
🏥Clinic Specialties
- Preventative care and vaccinations
- Desexing and soft‑tissue surgery
- Dentistry and dental extractions
- Fear‑free handling for anxious or reactive pets
- Same‑day triage for minor emergencies
- Senior and end‑of‑life care
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#followUpCalls#reactiveDogHandling#catFriendly#reasonableFees#paymentPlans#membershipSavings#cleanClinic#bookingDelays#appointmentMixUps#upsellingConcerns#easyParking#convenientWithPetStore
Overall Ratings
🐾Tips for Pet Owners
- Book ahead for peak times, as several reviewers noted it can be hard to get short‑notice appointments.
- Double‑check your appointment time from the email/SMS and reconfirm if unsure to avoid mix‑ups.
- If your pet is anxious or reactive, let the team know when booking—they were praised for calm, accommodating handling.
- Ask for current Healthy Pets Plus inclusions and discounts in writing so you’re clear on benefits and costs.
- Request medication refills in advance and call before urgent visits to confirm the clinic can see you promptly.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Lowe Oval Coach Parking
366mUnderwood QLD 4119, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Underwood is at 2946 Logan Road, Underwood QLD 4119. The closest public transport is Kuraby train station, about a 29‑minute walk (2.3 km); Trinder Park station is roughly a 37‑minute walk (3.0 km). Because it’s a longer walk, consider driving or using a bus route planned via Google Maps. Nearby parking is available at Lowe Oval Coach Parking, about a 5‑minute walk from the clinic.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:00 am–12:00 pm, and closed on Sundays. Hours can change on public holidays, so call ahead to confirm on the day.
You can reach the clinic on (07) 3188 1509 or via their website: https://www.greencrossvets.com.au/vets/underwood/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=underwood
You can book by calling the clinic or visiting their website to check booking options. For popular times, book ahead and double‑check your confirmation to avoid mix‑ups, as reviewers noted it can get busy.
Consultation fees vary between Australian vet clinics, aren’t government‑regulated, and Medicare doesn’t cover pets. For a current quote, call the clinic and ask for an itemised written estimate for any procedures. Many owners use pet insurance, and some clinics offer GapOnly claims or payment‑plan options (e.g., VetPay, Afterpay)—ask what’s available when you book.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans—call ahead to confirm what this clinic accepts.
Yes—there’s nearby parking at Lowe Oval Coach Parking, about a 5‑minute walk from the clinic.
Services highlighted include preventative care and vaccinations, desexing and soft‑tissue surgery, dentistry and dental extractions, fear‑free handling for anxious or reactive pets, same‑day triage for minor emergencies during opening hours, and senior and end‑of‑life care.
Yes—reviews mention gentle cat care and calm, accommodating handling that helps anxious cats feel more comfortable.
Pet owners rate the clinic 4.5/5.0 from 129 reviews, praising the friendly, caring team, clear explanations, follow‑up calls, thorough check‑ups, and good outcomes for vaccinations, desexing and other procedures. A minority mentioned booking difficulties or appointment mix‑ups, the occasional rushed consult or inconsistent advice, and some confusion about pricing or membership discounts. Overall sentiment is strongly positive.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Other veterinary clinics near Underwood
Source: Google Maps
Last updated: 30 June 2026