129 reviews
2946 Logan Road, Underwood QLD 4119
#compassionateCare#friendlyStaff#thoroughExams+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the specialist cardiology expertise and life‑saving outcomes, from clear diagnoses to complex heart procedures that restored or extended pets’ lives. Many highlighted the vets’ compassion, patience and thorough explanations, along with supportive, friendly reception staff. The clinic is described as modern, well‑equipped and beautifully presented, and several reviewers were impressed by how quickly urgent cases were accommodated.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a few concerns came up. Some owners felt prices were high, with one citing steep medication mark‑ups and a lack of itemised billing, and another noting confusion or changes around third‑party payment options. One reviewer also reported communication/timing issues during a procedure that meant they couldn’t be present for their cat’s final moments, and a delay hearing about remains. These were isolated comments amid otherwise glowing feedback.
🏥Clinic Specialties
- Interventional cardiac procedures (e.g. V‑clamp insertion)
- Congestive heart failure management
- Echocardiography and cardiac diagnostics
- Emergency cardiac care and triage
- Paediatric/congenital heart defect treatment
- Compassionate end‑of‑life care
🏷️Keywords
#cardiologySpecialists#lifeSavingSurgery#interventionalCardiology#clearExplanations#compassionateCare#friendlyReception#emergencyTriage#modernFacility#stateOfTheArtEquipment#quickAppointments#thoroughAssessments#longTermFollowUp#griefSupport#highCosts#pricingTransparencyIssues#paymentPlanConcerns
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—reviewers report the team can often move appointments forward and see critical cases quickly.
- Ask for an itemised estimate and request a script if you prefer to compare medication prices at pharmacies.
- Confirm accepted payment methods and any third‑party finance options before your appointment.
- If travelling a long distance, clarify whether you should stay nearby during procedures as plans can change quickly, and discuss aftercare/remains arrangements in advance if relevant.
- Bring your questions—the clinicians are praised for clear, thorough explanations of diagnoses and treatment plans.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Veterinary Cardiologists Australia is at 1-15 Lexington Road, Underwood QLD 4119. It’s about a 4‑minute walk from Springwood station (bus). If you’re driving, nearby car parks include Springwood park ’n’ ride A (about 2 minutes’ walk) and Baker St Parking (about 3 minutes’ walk). For other routes, use Google Maps for live traffic and public transport options.
They’re open Monday to Friday, 8:00 am–6:00 pm, and closed on Saturday and Sunday.
Call 1300 582 382 or visit https://veterinarycardiologistsaustralia.com.au/ for more information.
To book, please call the clinic during business hours. For urgent heart concerns, call ahead—reviewers note the team can often accommodate critical cases quickly.
Veterinary fees in Australia aren’t regulated and vary by clinic, the clinician, and the complexity of your pet’s case, and Medicare does not cover pets. Call the clinic for a current consult quote and ask for an itemised written estimate for any diagnostics or procedures. If you need emergency care after hours at a 24/7 hospital, fees are typically higher. Pet insurance and third‑party payment plans exist in Australia, but availability and claiming options vary by clinic—ask when you call.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what this clinic accepts.
The clinic provides emergency cardiac triage during business hours and reviewers report urgent cases are often seen quickly. They are closed after hours; for emergencies outside 8:00 am–6:00 pm or on weekends, contact a local 24/7 emergency vet and ask them to coordinate with the cardiology team as needed.
As a specialist cardiology clinic, services include interventional cardiac procedures (e.g. V‑clamp insertion), congestive heart failure management, echocardiography and cardiac diagnostics, emergency cardiac care and triage, paediatric/congenital heart defect treatment, and compassionate end‑of‑life care.
Pet owners rate the clinic 4.8/5.0 (29 reviews), praising specialist cardiology expertise, life‑saving outcomes, compassionate care, clear explanations, friendly reception staff, a modern, well‑equipped facility, and swift help for urgent cases. A few reviewers felt prices were high and asked for clearer itemised billing, with some confusion noted around third‑party payment options; one report mentioned communication/timing issues around an end‑of‑life situation. Overall feedback is strongly positive.
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Last updated: 30 June 2026