17 reviews
1-15 Lexington Rd, Underwood QLD 4119
#dentalSpecialists#compassionateCare#thoroughConsultations+11
Cat Specialist Services
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the feline-only expertise and compassionate, thorough care, with several noting life-saving interventions and strong outcomes for complex cases. Communication was a standout, with frequent updates, clear explanations, and the option for private visits during hospital stays putting people at ease. The clinic environment was described as exceptionally clean, calming and cat-focused, and many highlighted smooth experiences with I‑131 hyperthyroidism treatment and supportive reception staff.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive, though a few owners raised concerns about cost, with some feeling fees were high or questioning value, and one alleging duplicate billing and needing a repeat surgery elsewhere. There was also an isolated report of a delayed call-back for I‑131 enquiries, and a small number felt diagnosis or care fell short or that they saw a general vet rather than a specialist on the day. Overall, these were exceptions amid many reports of excellent outcomes and support.
🏥Clinic Specialties
- Radioactive iodine I-131 therapy for hyperthyroidism
- Urinary obstruction and lower urinary tract disease
- Emergency and critical care hospitalisation
- Diagnostic imaging and ultrasound
- Complex internal medicine and second opinions
- Medical boarding and post-treatment monitoring
🏷️Keywords
#felineSpecialists#compassionateCare#regularUpdates#thoroughExplanations#catOnlyClinic#cleanCalmFacility#privateVisits#lifeSavingCare#emergencyCare#diagnosticUltrasound#i131Hyperthyroidism#medicalBoarding#helpfulReception#pricingConcerns#callbackDelays
Overall Ratings
🐾Tips for Pet Owners
- If your cat is booked for I‑131 treatment, expect daily updates and a short boarding period; confirm timelines early and follow up if you’re waiting on a call-back.
- Bring your cat’s favourite foods and routines—staff are accommodating and can prepare meals as your cat prefers.
- Ask for a detailed estimate and discuss cost‑effective or non‑invasive options; if you have pet insurance, enquire about gap‑only processing.
- Take advantage of the private visiting options during hospital stays to reduce stress for both you and your cat.
- Prepare a concise medical history and questions—the team provides thorough explanations and appreciates detailed information.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Cat Specialist Services is at 1-15 Lexington Rd, Underwood QLD 4119 in the Brisbane suburb of Underwood. The closest public transport is Springwood bus station, about a 3‑minute walk (approximately 273 m). If you’re driving, nearby parking options include Springwood park 'n' ride A (about 3 minutes’ walk), Baker St Parking (about 4 minutes), and Springwood park 'n' ride B (about 4 minutes).
They are open Monday to Friday from 8:00 am to 7:00 pm, and closed on Saturdays and Sundays.
Call 1300 228 377 or visit their website: https://www.catspecialists.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gbp
Call the clinic to arrange an appointment and ask if a referral from your regular vet is recommended for your cat’s needs. If your cat is being admitted for a procedure (such as I‑131 therapy), the team can advise on preparation, boarding and expected timelines.
Veterinary fees in Australia are set by each clinic (there’s no government‑published fee schedule) and Medicare does not cover pets, so costs vary. For accurate pricing, call the clinic for a current quote and request an itemised written estimate for any procedures or hospitalisation. As they provide emergency and hospital care, be aware that after‑hours fees are typically higher. If you have pet insurance or are considering payment‑plan options, ask what they can accommodate.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts on the day.
They provide emergency and critical care hospitalisation for cats; call ahead to confirm current availability and wait times. If you need help outside their opening hours and can’t reach the clinic, proceed to the nearest 24/7 emergency vet.
They focus on feline medicine, including radioactive iodine (I‑131) therapy for hyperthyroidism, management of urinary obstruction and lower urinary tract disease, emergency and critical care hospitalisation, diagnostic imaging and ultrasound, complex internal medicine and second opinions, plus medical boarding and post‑treatment monitoring.
Yes — it’s a feline‑only clinic with a calm, cat‑focused environment, and reviews highlight private visiting options during hospital stays to help reduce stress.
Pet owners rate the clinic 4.7 out of 5 (69 reviews), praising its feline‑only expertise, compassionate and thorough care, clear communication with regular updates, and exceptionally clean, calming facilities. A few reviewers mentioned higher costs or occasional delays, but overall feedback strongly recommends the clinic.
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Last updated: 30 June 2026