580 reviews
2 High St, Russell Island QLD 4181
#compassionateCare#friendlyStaff#gentleHandling+13
What owners report about visiting
1 community reports｜1/5 details added｜Updated 7/28
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
Awaiting owner input on wait times.
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the exceptionally caring, compassionate team, especially around difficult end-of-life care where staff went above and beyond, including respectful procedures and even home visits. Many cited skilled, effective vets with strong outcomes, from smooth surgeries to resolving stubborn skin issues. People also valued the friendly, patient handling (often with treats), clear communication, and reasonable, transparent pricing, which has earned long-term loyalty and strong recommendations.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a few raised concerns about bedside manner and handling, including one report of rough treatment during an X-ray and another of curt behaviour at a puppy consult. One reviewer mentioned waiting over an hour for an X-ray, and another joked they wished their dogs fell ill during working hours, hinting at limited after-hours availability. These were isolated compared with the many positive accounts, but they suggest the clinic could maintain consistently gentle handling and manage wait times during busy periods.
🏥Clinic Specialties
- End-of-life and euthanasia care (including home visits)
- Soft-tissue surgery and post-op care
- Dermatology and skin condition treatment
- Puppy vaccinations and routine preventive care
- Support with the NDN process
🏷️Keywords
#compassionateCare#endOfLifeSupport#homeVisits#friendlyStaff#skilledVets#successfulOutcomes#treatsForDogs#followUpCare#reasonablePricing#transparentPricing#longTermLoyalty#walkInsAccommodated#limitedAfterHours#longWaits#roughHandlingReports
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious, let the team know in advance; they often use treats and patient handling to help keep visits low-stress.
- For difficult end-of-life situations, ask about home-visit options and what to expect during the appointment.
- Confirm expected wait times for procedures like X-rays and consider booking at quieter times if possible.
- Discuss costs upfront—the clinic is reported to be transparent and reasonably priced.
- If you’re using the NDN program, bring relevant details; staff are familiar with the process.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Brian Stewart Veterinary Clinic is at Shop 8a 51-55 Island Outlook Ave, Thornlands QLD 4164, and it’s easiest to drive as there’s no train or light-rail within walking distance. Street parking is typically available nearby (check signage). If you’re using public transport, use Google Maps to find the nearest bus route and walking directions.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:00 am–12:00 pm; closed Sundays. Hours may differ on public holidays, so call ahead to confirm.
You can call the clinic on (07) 3821 6001 during opening hours for enquiries, bookings and advice.
Book by calling the clinic; appointments are recommended, though walk-ins may be accommodated when time permits. For procedures such as X-rays, ask about expected wait times and request a quieter slot if possible.
Veterinary fees in Australia aren’t government-regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and service. For a current quote, please call the clinic directly. If your pet needs a procedure, request an itemised written estimate. If after-hours or emergency care is required, be aware fees are typically higher. Pet insurance and third‑party payment options may help with costs depending on your policy and provider.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.
The clinic’s regular hours are Mon–Fri 8:00 am–6:00 pm and Sat 8:00 am–12:00 pm, and reviews suggest after‑hours availability is limited. For urgent issues outside these times, consider a 24/7 emergency vet hospital in Brisbane (use Google Maps to find the nearest option), and during business hours call the clinic for guidance.
Yes—street parking is typically available near the clinic in Thornlands; please check local signage for any time limits. No dedicated paid car park was identified nearby.
Owners highlight the clinic’s strengths in compassionate end‑of‑life and euthanasia care (including home visits), soft‑tissue surgery and post‑op care, dermatology and skin condition treatment, puppy vaccinations and routine preventive care, and support with the NDN process.
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Other veterinary clinics near Thornlands
Source: Google Maps
Last updated: 30 June 2026