56 Google reviews
Shop 8a 51-55 Island Outlook Ave, Thornlands QLD 4164
#compassionateCare#endOfLifeSupport#homeVisits+12
AHT Vets - Thornlands Veterinary Hospital
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, friendly team and the way vets take time to explain diagnoses and treatment options clearly. Many noted smooth surgeries and recoveries, frequent follow-up calls and updates, and a calm approach with anxious pets, including making the environment quiet and comfortable. People also appreciated being fitted in quickly, help with insurance (including gap-only claiming), and generally reasonable fees.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive, with a few concerns raised. A handful of owners mentioned pricing issues such as unexpected costs or prescription fees, and one noted a sharp price increase for similar treatment; one review also criticised cost transparency. There were rare reports of perceived misdiagnosis or limited examination, and an instance of delay getting a script when the vet was away. A couple of reviewers were unhappy with how a found bird was handled and communicated about.
🏥Clinic Specialties
- Soft tissue surgery and desexing
- Dentistry and dental procedures
- Behaviour and anxiety management
- Dermatology and allergy care
- Ophthalmology and eye injuries
- Compassionate euthanasia and end-of-life care
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExplanations#followUpCalls#goodWithAnxiousPets#quickAppointments#reasonablePricing#insuranceClaimSupport#surgeryAndRecoveryUpdates#dentalCare#endOfLifeSupport#clearCommunication#pricingTransparencyConcerns#occasionalMisdiagnosis#wildlifeHandlingConcerns
Overall Ratings
🐾Tips for Pet Owners
- Call early—many reviewers were offered same-day or short-notice appointments, but booking ahead helps secure preferred times.
- Ask for a written estimate that includes best- and worst-case costs to avoid surprises on procedure days.
- Bring your pet insurance details and ask about gap-only payments and claim processing support.
- Let the team know if your pet is anxious; they can provide quieter spaces, schedule to avoid other dogs, or even assess your pet in the car.
- If your pet is having a procedure, request updates and confirm post-op follow-up calls—they are commonly provided and appreciated.
What owners report about visiting
2 community reports｜2/5 details added｜Updated 9/6
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported seeing the vet successfully without an appointment — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
AHT Vets - Thornlands Veterinary Hospital is located at 135 South Street, Thornlands QLD 4163. The closest public transport is Cleveland train station, about a 33‑minute walk; as it’s a long walk, consider driving or planning a bus via Google Maps. Street parking is typically available near the clinic—please check local signage.
They’re open Monday to Friday, 8:00 am – 6:00 pm, and closed on Saturday and Sunday. Hours may differ on public holidays, so call ahead to confirm.
You can contact the clinic on (07) 3479 5000 or via their website at https://ahtvets.com.au/?utm_source=gmb&utm_medium=organic&utm_campaign=aht_vets_thornlands.
To book, please call the clinic to arrange an appointment; you can also visit their website for more information. Many reviewers mentioned being offered same‑day or short‑notice slots, but booking ahead helps secure your preferred time.
Consultation fees vary between Australian vet clinics and aren’t government‑regulated, and Medicare doesn’t cover pets. For the most accurate current price, please call the clinic to request a quote, and ask for an itemised written estimate for any procedures or diagnostics discussed. If you have pet insurance, you can ask about claim processes; some clinics also offer payment‑plan options, but availability varies.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. As options vary by clinic, please call ahead to confirm what’s accepted here.
The clinic provides soft tissue surgery and desexing, dentistry and dental procedures, behaviour and anxiety management, dermatology and allergy care, ophthalmology and eye injury care, and compassionate euthanasia and end‑of‑life support.
Yes—street parking is typically available near the clinic, and no nearby paid car parks were identified. Please check local signage and allow a few minutes to find a spot.
Pet owners rate it 4.7 out of 5 from 228 reviews, praising the compassionate, friendly team, clear explanations, smooth surgeries with follow‑up calls, and care for anxious pets. Reviewers also noted quick appointment turnarounds and help with insurance, while a few raised pricing transparency concerns, occasional perceived misdiagnosis or limited exams, and an isolated wildlife‑handling concern.
No after‑hours service is listed; the clinic’s hours are Monday to Friday 8:00 am – 6:00 pm and closed on weekends. For urgent issues outside these times, search for a 24/7 emergency veterinary hospital in Brisbane and call ahead before travelling.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Other veterinary clinics near Thornlands
Source: Google Maps
Last updated: 30 June 2026