Northlakes Veterinary Hospital

What owners report about visiting

2 community reports|2/5 details added|Updated 7/22

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the vets’ knowledge, thoroughness and genuine compassion, with many noting calm, supportive care during difficult end‑of‑life decisions. Staff were described as friendly and professional, offering clear explanations, prompt appointments (often at short notice), follow‑up calls, and a clean, well‑run clinic. Several reviews highlighted successful outcomes after surgeries, dental procedures and urgent issues. Long‑term clients repeatedly said they wouldn’t go anywhere else.

💬Common Feedback & Suggestions

Reviews are largely positive, though a few raised concerns about pricing for certain procedures (e.g., dental work or lump removals) and noted the clinic can be very busy, with occasional waits and advice to book 1–2 weeks ahead. Parking can be limited at times. There were isolated reports of rushed or unhelpful reception experiences, and a very small number of serious complaints about post‑procedure follow‑up or care decisions. These appear uncommon relative to the volume of positive feedback.

🏥Clinic Specialties

  • Dental procedures and extractions
  • Soft‑tissue surgery and lump removal
  • End‑of‑life and euthanasia care
  • Emergency and urgent care
  • Wildlife triage and assistance
  • Anxiety‑aware handling and behaviour support

🏷️Keywords

#compassionateCare#knowledgeableVets#thoroughExplanations#friendlyStaff#endOfLifeSupport#followUpCalls#quickAppointments#onlineBooking#cleanFacility#fairPricing#someHighCosts#bookingLeadTime#limitedParking#emergencyCare#wildlifeSupport

Overall Ratings

🐾Tips for Pet Owners

  • If your visit isn’t urgent, book 1–2 weeks ahead as the clinic is popular and can get busy.
  • Ask for an itemised quote—reviews mention pricing is discussed upfront and options can be tailored.
  • Use the online booking system for fast scheduling; call ahead for urgent issues as they often fit patients in.
  • If the car park is full, there’s parking across the road according to reviewers.
  • Let staff know if your pet is anxious—they’re noted for gentle, supportive handling and follow‑up.
📊 **Overall Ratings** - Medical Expertise: 90% satisfied - Service Attitude: 92% satisfied - Convenience: 86% satisfied - Pricing: 82% satisfied - Cleanliness: 95% satisfied - Recommendability: 94% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the vets’ knowledge, thoroughness and genuine compassion, with many noting calm, supportive care during difficult end‑of‑life decisions. Staff were described as friendly and professional, offering clear explanations, prompt appointments (often at short notice), follow‑up calls, and a clean, well‑run clinic. Several reviews highlighted successful outcomes after surgeries, dental procedures and urgent issues. Long‑term clients repeatedly said they wouldn’t go anywhere else. 💬 **Common Feedback & Suggestions** Reviews are largely positive, though a few raised concerns about pricing for certain procedures (e.g., dental work or lump removals) and noted the clinic can be very busy, with occasional waits and advice to book 1–2 weeks ahead. Parking can be limited at times. There were isolated reports of rushed or unhelpful reception experiences, and a very small number of serious complaints about post‑procedure follow‑up or care decisions. These appear uncommon relative to the volume of positive feedback. 🏥 **Clinic Specialties** - Dental procedures and extractions - Soft‑tissue surgery and lump removal - End‑of‑life and euthanasia care - Emergency and urgent care - Wildlife triage and assistance - Anxiety‑aware handling and behaviour support 🏷️ **Tags** #compassionateCare #knowledgeableVets #thoroughExplanations #friendlyStaff #endOfLifeSupport #followUpCalls #quickAppointments #onlineBooking #cleanFacility #fairPricing #someHighCosts #bookingLeadTime #limitedParking #emergencyCare #wildlifeSupport 🐾 **Tips for Pet Owners** - If your visit isn’t urgent, book 1–2 weeks ahead as the clinic is popular and can get busy. - Ask for an itemised quote—reviews mention pricing is discussed upfront and options can be tailored. - Use the online booking system for fast scheduling; call ahead for urgent issues as they often fit patients in. - If the car park is full, there’s parking across the road according to reviewers. - Let staff know if your pet is anxious—they’re noted for gentle, supportive handling and follow‑up.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(07) 3886 2077

Opening Hours

MonTueWedThuFriSatSun
08:00〜12:00
08:00〜18:00
08:00〜19:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

1 Endeavour Boulevard, North Lakes QLD 4509

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Parking

FERNWOOD PARKING

195m
1 Gregor St E, North Lakes QLD 4509, Australia

Secure Parking - 1650 Anzac Avenue, North Lakes Car Park

248m
1650 Anzac Ave, North Lakes QLD 4509, Australia

North Lakes Central Car Park

317m
2 McLennan Ct, North Lakes QLD 4509, Australia

Lake Eden Parking Lot

336m
Lakefield Dr, North Lakes QLD 4509, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Northlakes Veterinary Hospital is at 1 Endeavour Boulevard, North Lakes QLD 4509 in Brisbane’s north. It’s about an 11‑minute walk from Mango Hill train station, and roughly 18 minutes from Mango Hill East train station. If you’re driving, nearby parking includes FERNWOOD PARKING (about 2 minutes’ walk), Secure Parking – 1650 Anzac Avenue, North Lakes Car Park (about 3 minutes’ walk, 24h), and North Lakes Central Car Park (about 4 minutes’ walk, 24h).

They’re open Monday 8:00 AM – 6:00 PM, Tuesday 8:00 AM – 7:00 PM, Wednesday 8:00 AM – 6:00 PM, Thursday 8:00 AM – 7:00 PM, Friday 8:00 AM – 6:00 PM, and Saturday 8:00 AM – 12:00 PM; closed Sunday.

Call (07) 3886 2077. You can also find details and updates at http://www.vetwell.com.au/north-lakes.

You can book online via their website or call to arrange a time. For non‑urgent visits, reviews suggest booking 1–2 weeks ahead as the clinic is popular; if it’s urgent, call first as they often fit patients in at short notice.

Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation and procedure costs vary by clinic and your pet’s needs. Call the clinic for a current consult fee and ask for an itemised written estimate for any procedures. If you need emergency or after‑hours care, be aware fees are typically higher. Pet insurance and third‑party payment‑plan services may help with costs depending on your policy or provider.

Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what’s available at this clinic.

They provide urgent and emergency care during their opening hours; if your pet needs help, call for advice on the best next steps. For after‑hours situations, contact the clinic or a 24/7 emergency hospital; note that after‑hours fees are usually higher at most clinics.

Yes—nearby options include FERNWOOD PARKING (~2 minutes’ walk), Secure Parking – 1650 Anzac Avenue, North Lakes Car Park (~3 minutes’ walk, 24h), and North Lakes Central Car Park (~4 minutes’ walk, 24h). Reviews note it can get busy at peak times, so allow a little extra time to park.

Available services noted by reviewers include dental procedures and extractions, soft‑tissue surgery and lump removal, end‑of‑life and euthanasia care, emergency and urgent care, wildlife triage and assistance, and anxiety‑aware handling and behaviour support.

Pet owners rate it highly at 4.8/5.0 from 397 reviews, praising knowledgeable, compassionate vets, clear explanations, prompt appointments, follow‑up calls and a clean, well‑run clinic, with many positive outcomes after surgeries and dentals. Some mentioned higher costs for certain procedures, occasional waits due to how busy it gets, and limited parking at times, but critical feedback appears uncommon compared with the volume of positive reviews.

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Last updated: 30 June 2026