220 reviews
48 Road, Kerikeri 0230, New Zealand
#friendlyStaff#compassionateCare#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praise the team for being warm, gentle, caring and highly professional with both pets and people. Many reviews describe clear explanations, thorough advice, strong treatment outcomes, and pets being kept calm through consultations, surgery, urgent visits and end-of-life care. Reviewers also value the spacious, tidy clinic, easy parking, prompt help, and the sense that staff genuinely love animals.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, with no recurring complaints about care, communication or outcomes. The few practical points raised are mostly contextual rather than negative: some owners mention cost because payment plans, discounts, LayBuy or fair pricing made care easier, and several highlight the benefit of being fitted in quickly for urgent or last-minute needs.
🏥Clinic Specialties
- Surgery and post-operative care
- Senior pet wellness plans
- Cats and dogs care
- Urgent and last-minute appointments
- End-of-life support
- Vaccinations and preventive care
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#professionalTeam#gentleHandling#surgeryCare#urgentCare#easyParking#spaciousClinic#fairPricing#wellnessPlans#catFriendly#endOfLifeSupport#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Mention any budget concerns early, as reviews refer to discounts, wellbeing plans and payment options.
- If you need urgent help, call ahead; several owners were fitted in quickly or at short notice.
- Allow for easy parking and a spacious clinic environment, which reviewers found low-stress for pets.
- Ask questions during the consult, as owners often praised the team for clear explanations and helpful advice.
- For older pets or ongoing medication needs, ask about the senior and medication-related care plans mentioned by reviewers.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜17:00 | |||||||
| 08:30〜18:00 | |||||||
| 09:00〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Phoenix Animal Wellness is located in Kerikeri, Northland 0230. No train, ferry or light-rail station was found within walking distance, so driving is likely the simplest option; street parking is typically available nearby, but check local signage, or use Google Maps to find the nearest bus route.
Phoenix Animal Wellness is open Monday to Wednesday from 8:30 am to 5:00 pm, Thursday from 8:30 am to 6:00 pm, Friday from 8:30 am to 5:00 pm, and Saturday from 9:00 am to 12:00 pm. Hours can change on public holidays, so check ahead before visiting.
You can contact Phoenix Animal Wellness by calling 09 945 6400 or visiting their website at http://www.phoenixanimalwellness.co.nz/.
To book an appointment at Phoenix Animal Wellness, contact the clinic directly or use the contact options on its website. If your pet needs urgent or last-minute care, call ahead to explain the situation, as reviews mention that some owners were fitted in quickly.
Veterinary consultation fees in New Zealand vary by clinic and are not regulated by a government fee schedule. Call Phoenix Animal Wellness for a current quote, and for surgery or procedures ask for an itemised written estimate; ACC does not cover pets, so owners usually rely on private pet insurance or general payment-plan options where available.
Most New Zealand vet clinics commonly accept EFTPOS, Visa / Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay / Google Pay, and cash, but you should call ahead to confirm Phoenix Animal Wellness's current payment options. Some clinics may also support pet-insurance claims or payment plans, but availability needs to be confirmed directly.
Street parking is typically available near Phoenix Animal Wellness in Kerikeri. No nearby paid parking lot was identified in the provided data, so allow a little extra time and check parking signs before leaving your vehicle.
Phoenix Animal Wellness is very highly reviewed, with a 5.0 rating from 107 reviews in the provided data. Pet owners consistently praise the warm, gentle and professional team, clear explanations, calm handling, spacious tidy clinic, easy parking, surgery care, urgent support and end-of-life care.
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Nearby Veterinary Clinics
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Last updated: 16 July 2026