5.0
107 reviews
243 Waipapa Road, 0230, New Zealand
#compassionateCare#friendlyStaff#clearCommunication+11
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What owners say
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most consistently praised the warm, caring manner of the vets, nurses and reception team, often saying their pets felt calm, loved and well handled. Many reviews describe clear explanations, professional treatment, thorough care and good outcomes in urgent situations, including accidents, wounds, difficult animals, surgery and end-of-life care. Several owners also valued being fitted in at short notice, after-hours or weekend help, and long-term trust built over many years.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, but a small number raised important concerns. Pricing was the most common criticism, with several owners describing fees or medicines as expensive, although a few others felt the prices were reasonable or good value. Isolated feedback mentioned a missed microchip check, long waits, lack of email follow-up, and one owner losing confidence after treatment did not resolve their pets' problems.
🏥Clinic Specialties
- Emergency and after-hours care
- Small animal surgery and wound care
- End-of-life and euthanasia support
- Dog and cat general practice
- Farm animal and horse care
- Rescue and rehoming support
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#emergencyCare#afterHoursHelp#professionalVets#thoroughExams#shortNoticeAppointments#petComfort#endOfLifeCare#rescueSupport#farmAnimalCare#expensiveFees#longWaits#followUpGaps
Overall Ratings
🐾Tips for Pet Owners
- Ask for a clear estimate before treatment, especially for medicines, surgery or after-hours visits.
- If your pet is urgent or injured, phone ahead; reviewers often mention being fitted in quickly or seen after hours.
- For follow-up questions, consider calling rather than relying only on email, as one reviewer reported not receiving a reply.
- Bring any relevant history and medication details, as owners praised the clinic's clear aftercare instructions and treatment explanations.
- If your pet is anxious or difficult to handle, let the team know in advance; several reviews describe calm, patient handling of nervous or challenging animals.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:15 | |||||||
| 09:00〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
5 Homestead Rd Parking
229m5 Homestead Road, Kerikeri 0230, New Zealand
10 Hobson Ave Parking
277m10 Hobson Avenue, Auckland 0630, New Zealand
2 Homestead Rd Parking
348m2 Homestead Road, Kerikeri 0230, New Zealand
3 Homestead Rd Parking
348m3 Homestead Rd, Auckland 0630, New Zealand
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Bay of Islands Veterinary Services - Paihia is listed in Kerikeri, Northland 0230, but no street address was provided in the source data. No train, ferry or light-rail station was found within walking distance, so driving is likely the most practical option, or you can check Google Maps for the nearest bus route before travelling.
Bay of Islands Veterinary Services - Paihia is open Monday to Friday from 8:00 am to 5:15 pm, and Saturday from 9:00 am to 12:00 pm. Sunday hours were not listed in the supplied information, so call ahead to confirm if you need care outside the usual weekday or Saturday hours.
You can contact Bay of Islands Veterinary Services - Paihia by calling (09) 407 7354 or visiting the clinic website at http://www.bayvets.co.nz/.
To book an appointment at Bay of Islands Veterinary Services - Paihia, use the clinic website or call to enquire about available times. If your pet is injured, unwell or needs urgent attention, phone ahead so the team can advise the best next step.
Consultation fees vary by clinic in New Zealand and are not government-regulated. There is no ACC cover for pets and no government veterinary fee schedule, so call the clinic for a current quote and ask for an itemised written estimate before procedures, medicines, surgery or after-hours care; after-hours fees are typically higher. Pet owners commonly use private pet insurance or payment-plan options in general, but you should confirm any available options directly with the clinic.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash. Some clinics may also support pet-insurance claims or payment plans, but call ahead to confirm what Bay of Islands Veterinary Services - Paihia currently accepts.
Reviews and the supplied clinic summary mention emergency and after-hours care, including help for urgent cases, accidents, wounds and weekend or after-hours situations. If your pet needs urgent care, call ahead to enquire before travelling so the clinic can advise availability and timing.
Street parking is typically available in this suburb, and no nearby paid parking lot was found in the supplied Google Places parking search. Check local signage when you arrive, especially if you are attending with an injured, anxious or large animal.
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Nearby Veterinary Clinics
Source: Google Maps
Last updated: 16 July 2026