56 reviews
25 Napier Road, 4130, New Zealand
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team for being caring, compassionate, friendly and genuinely animal-focused. Many reviews also described strong veterinary skill, including knowledgeable advice, clear explanations, thorough checks, prompt diagnosis, emergency treatment, surgery, hospital care and several pets recovering after serious illness. Long-term loyalty was a strong theme, with some families staying for many years or travelling from outside the immediate area because they trust the practice.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, with very few recurring concerns. The main negative points were one owner describing a rude reception interaction, another being unable to join as a new client when the clinic was very busy, and one suggestion that cats should have a separate room. Pricing was mentioned only occasionally, but when it was, owners described it as reasonable or good value, including one free ultrasound noted with gratitude.
🏥Clinic Specialties
- Emergency and acute illness care
- Surgery and blood transfusion support
- Senior pet and end-of-life care
- Cat and dog general practice
- Vaccinations and preventative care
- Hospital care and follow-up support
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#emergencyCare#clearCommunication#longTermTrust#reasonablePricing#helpfulReception#petFocused#professionalTeam#thoroughChecks#endOfLifeSupport#followUpCare#goodParking#busyClinic#catRoomSuggestion
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- Book ahead where possible, as one review suggests the clinic can be very busy and may not always be taking new clients.
- For urgent symptoms, phone first; reviewers said the team gave helpful guidance and arranged care when needed.
- Ask questions during the consult, as owners frequently praised the vets for explaining treatment and advice clearly.
- If your pet is stressed at the vet, mention this early; reviewers described patient handling and practical support for anxious dogs.
- If visiting with a cat, be aware that one owner suggested a separate cat room would be helpful.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜14:00 | |||||||
| 10:00〜14:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Animalcare Vet Clinic is in Havelock North, Hawke's Bay 4130. No train, ferry or light-rail station was found within walking distance, so driving is likely the easiest option; street parking is typically available in this suburb, but check local signage when you arrive. For public transport, check Google Maps for the nearest bus route before travelling.
Animalcare Vet Clinic is open Monday to Friday from 8:00 am to 6:00 pm, Saturday from 9:00 am to 2:00 pm, and Sunday from 10:00 am to 2:00 pm. Hours can change on public holidays, so call ahead to confirm before visiting.
You can contact Animalcare Vet Clinic by phone on (06) 877 8156 or visit their website at http://www.animalcare.co.nz/. Phone first if your pet has urgent symptoms or if you need to check appointment availability.
To book an appointment at Animalcare Vet Clinic, call the clinic or use the contact options on its website. Booking ahead is recommended because reviews suggest the clinic can be busy and may not always be taking new clients.
Consultation fees vary by clinic in New Zealand and are not regulated by a government fee schedule. Call Animalcare Vet Clinic for a current quote, and for procedures or hospital care ask for an itemised written estimate before treatment. After-hours or emergency care is typically more expensive than routine appointments. Pet owners may also wish to ask generally about private pet insurance or payment-plan options, but availability should be confirmed directly with the clinic.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and cash. Some clinics may also support pet-insurance claims or payment plans, so call ahead to confirm what Animalcare Vet Clinic currently accepts.
Animalcare Vet Clinic is praised by reviewers for emergency and acute illness care, including prompt diagnosis, emergency treatment, surgery, hospital care and follow-up support. If your pet has urgent symptoms, call first so the team can advise what to do next and whether your pet should be seen immediately.
Animalcare Vet Clinic provides cat and dog general practice, vaccinations, preventative care, emergency and acute illness care, surgery, blood transfusion support, hospital care, senior pet support and end-of-life care. Ask during booking if your pet needs a specific service so the clinic can confirm the best appointment type.
Street parking is typically available around Animalcare Vet Clinic in Havelock North. No nearby paid parking lot was found in the provided search data, so allow a little extra time and check local parking signs when you arrive.
Animalcare Vet Clinic is very highly reviewed, with a 4.9 out of 5 rating from 214 reviews. Pet owners frequently praise the caring and compassionate team, friendly service, clear explanations, strong veterinary skill, emergency support, reasonable pricing comments and long-term trust in the practice.
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Last updated: 16 July 2026