214 reviews
45 Havelock Road, 4130, New Zealand
#compassionateCare#friendlyStaff#knowledgeableVets+13
What owners report about visiting
Collecting owner reports｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team as friendly, caring, patient and genuinely animal-focused, with many saying nervous pets were handled gently and made to feel safe. Reviews also highlight thorough veterinary care, clear explanations, practical advice, prompt follow-up after appointments and strong support in stressful or urgent situations. Several long-term clients said they had been coming for years and regularly recommended the clinic to others.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, with only one detailed negative account describing concern about a care plan, pain after a dental extraction, euthanasia elsewhere and an incomplete refund. Pricing is mostly described as reasonable or economical, though one older review says the bill was painful. There are very few comments on the premises, but the limited feedback describes the clinic as clean, welcoming and pet friendly.
🏥Clinic Specialties
- Compassionate care for nervous pets
- Cat care and geriatric support
- Urgent veterinary assessment
- Eye-related animal care
- Dental extraction experience
- End-of-life support
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#nervousPets#followUpCare#urgentCare#catCare#reasonablePricing#longTermClients#highlyRecommended#gentleHandling#knowledgeableVets#welcomingClinic#appointmentFlexibility#endOfLifeCare
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- Tell the team if your pet is nervous, as reviewers describe gentle handling, blankets and calm support for anxious animals.
- Ask questions during the consultation; owners often mention clear explanations and patient advice.
- If you are travelling or not already a client, call first, as reviews suggest the team can still provide practical guidance and urgent direction.
- For urgent symptoms, contact the clinic promptly; several reviews mention quick assessment or immediate care.
- Discuss costs and treatment options upfront, especially for more involved procedures such as dental work.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Anterior Uveitis-Cats
Anterior Uveitis-Dogs
Blepharitis
Cataracts
Chorioretinitis
Congenital Ocular Anomalies
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Petfirst Havelock North is in Havelock North, Hawke's Bay 4130. No train, ferry or light-rail station was found within walking distance, so driving is likely the easiest option; street parking is typically available in this suburb, but check local signage. For public transport, check Google Maps for the nearest bus route before you travel.
Petfirst Havelock North is open Monday to Friday from 8:00 am to 6:00 pm, and Saturday from 9:00 am to 1:00 pm. No Sunday hours were provided, so call ahead to confirm availability around weekends or public holidays.
You can contact Petfirst Havelock North by calling (06) 877 8050. You can also visit the clinic website at https://www.mypetfirst.co.nz/pages/clinic-havelock-north for online information.
To book an appointment at Petfirst Havelock North, call the clinic or use the information on its website. If your pet is nervous, unwell, or needs urgent assessment, mention this when booking so the team can advise the best next step.
Consultation fees in New Zealand vary by clinic and are not government-regulated. Call Petfirst Havelock North for a current quote, and ask for an itemised written estimate before procedures such as dental work or investigations. ACC does not cover pets, and owners usually rely on private pet insurance or payment-plan options in general, where available.
Most New Zealand veterinary clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash. Some clinics may also support pet-insurance claims or payment plans, but call ahead to confirm what Petfirst Havelock North currently accepts.
Street parking is typically available around Petfirst Havelock North in Havelock North. No nearby paid parking lot was identified in the provided search data, so check street signs for time limits or restrictions when you arrive.
Petfirst Havelock North is very well reviewed, with a 4.8 out of 5 rating from 56 reviews. Pet owners often praise the team for friendly, caring service, gentle handling of nervous pets, clear explanations, thorough care, prompt follow-up, and support during stressful or urgent situations.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Nearby Veterinary Clinics
Source: Google Maps
Last updated: 16 July 2026