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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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What owners say
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the vets and nurses for kind, patient and knowledgeable care across dogs, cats, horses, lambs, rabbits and guinea pigs. Many reviews describe clear explanations, thorough checks, thoughtful treatment during stressful or end-of-life situations, and successful outcomes such as dental work, vaccinations, surgery recovery, emergency care and farm visits. Long-term clients also valued the friendly team, mobile rural service and the way animals were treated gently and with affection.
💬Common Feedback & Suggestions
The reviews are mostly positive, but a noticeable minority raise serious concerns about front-desk rudeness, poor communication, booking or policy confusion, and feeling rushed or dismissed. Pricing is mixed: several owners found costs affordable or reasonable, while others reported high fees, overcharging, hidden costs or billing pressure. A few negative reviews also describe dissatisfaction with diagnosis, treatment decisions, post-operative follow-up or compassion during difficult consultations.
🏥Clinic Specialties
- Equine dentistry and tooth extractions
- Mobile farm and rural veterinary care
- Small animal vaccinations and desexing
- Emergency and urgent pet care
- Surgery recovery and veterinary physiotherapy
- Rabbit and guinea pig care
🏷️Keywords
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- Ask for a written estimate before major treatment or surgery, as several reviews mention unexpected or disputed costs.
- Confirm appointment dates, payment requirements and any pre-visit policies when booking, especially if travelling from a rural area.
- For farm animals or horses, ask about the mobile vet service and what equipment or sedation planning is needed on site.
- If your pet has a complex diagnosis or needs surgery, ask for the treatment options, follow-up plan and warning signs in writing.
- Owners of rabbits, guinea pigs and livestock may find it worth mentioning the species when booking so the right vet or nurse is available.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜13:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
801 Heretaunga Street West, St Leonards, Hastings 4120, New Zealand
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Vet Services (HB) Ltd - Hastings is in St Leonards, Hastings, Hawke's Bay 4120. No train, ferry or light-rail station was found within walking distance, so driving is usually practical, or you can check Google Maps for the nearest bus route. Street parking is typically available in this suburb; check local signage before leaving your vehicle.
Vet Services (HB) Ltd - Hastings is open Monday to Friday from 8:00 am to 6:00 pm, Saturday from 9:00 am to 1:00 pm, and Sunday from 9:00 am to 1:00 pm. Hours can change on public holidays, so call ahead to confirm before visiting.
You can contact Vet Services (HB) Ltd - Hastings by calling (06) 876 7001. You can also visit the clinic website at http://www.vshb.co.nz/ for more information.
To book an appointment at Vet Services (HB) Ltd - Hastings, call the clinic or use the contact options on its website. When booking, mention your animal's species, the reason for the visit, and whether you need small animal, equine, farm, rabbit or guinea pig care so the right vet or nurse can be available.
Consultation fees vary by clinic in New Zealand and are not regulated by a government fee schedule. Call Vet Services (HB) Ltd - Hastings for a current quote, and ask for an itemised written estimate before procedures, surgery, dental work or farm visits. ACC covers human personal injury only and does not cover pets; owners usually rely on private pet insurance or general payment-plan options. After-hours or urgent-care fees are typically higher.
Most New Zealand vet clinics commonly accept EFTPOS, Visa / Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay / Google Pay, and cash, but payment options can vary. Call ahead to confirm accepted methods, and ask generally about pet-insurance claims or payment-plan options if needed.
Vet Services (HB) Ltd - Hastings is associated with emergency and urgent pet care in the available review summary. If your pet is unwell or injured, call ahead to confirm availability, triage advice, expected arrival time and any after-hours fees before travelling.
Vet Services (HB) Ltd - Hastings has a 4.1 out of 5 rating from 74 reviews. Pet owners often praise the kind, patient and knowledgeable vets and nurses, clear explanations, mobile rural service, and care for dogs, cats, horses, lambs, rabbits and guinea pigs. Some reviews raise concerns about front-desk communication, booking confusion, pricing, and follow-up, so it is sensible to confirm details and ask for written estimates.
Map
Clinic Address
801 Heretaunga Street West, St Leonards, Hastings 4120, New Zealand
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