28 reviews
1 Te Apunga Place, Mount Wellington, 1060, New Zealand
#compassionateCare#clearCommunication#emergencyCare+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most consistently praised the clinic for kind, compassionate handling of pets and supportive communication with families, especially during stressful illness, surgery and end-of-life visits. Many reviewers described the vets and nurses as knowledgeable and thorough, with particularly strong confidence in rabbit and exotic pet care. Long-term clients also valued the continuity of care, follow-up after procedures, and the way staff explained options and answered questions.
💬Common Feedback & Suggestions
The reviews are largely positive, but the recurring concerns are around reception or front-desk manner, pricing clarity, and appointment logistics. A small number of owners reported rude communication, pressure around bills or treatment costs, unclear estimates, cancelled bookings, long waits, or being turned away when late. A few also felt their pets were handled poorly or became more anxious, so owners with nervous animals may want to discuss handling preferences clearly before the visit.
🏥Clinic Specialties
- Rabbit medicine and welfare
- Exotic pet care
- Bunny desexing and surgery
- Dental extractions
- Cat and dog general practice
- End-of-life care
🏷️Keywords
#compassionateCare#rabbitSavvy#exoticPets#clearCommunication#knowledgeableVets#friendlyNurses#endOfLifeSupport#surgeryFollowUp#longTermClients#reasonableValue#pricingConcerns#frontDeskIssues#appointmentAvailability#parkingAvailable#cleanFacilities#anxiousPets
Overall Ratings
🐾Tips for Pet Owners
- If you have a rabbit or other small exotic pet, ask specifically for the rabbit/exotics team when booking.
- For surgery or larger procedures, request a clear written estimate and confirm what extra costs would require approval.
- Book early where possible, as several reviews mention the clinic can get busy and appointment handling can be strict.
- Tell the team upfront if your pet is anxious or difficult to handle, and ask what low-stress options are available.
- Use the off-street parking if travelling with a cat or nervous pet, as reviewers found it helped make arrival calmer.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 | |||||||
| 09:00〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
129 Mount Wellington Highway, Mount Wellington, Auckland 1060, New Zealand
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
CareVets Mt Wellington is in Mount Wellington, Auckland 1060. No train, ferry or light-rail station was found within walking distance, so driving is likely to be the easiest option, or you can check Google Maps for the nearest bus route. Street parking is typically available in the suburb, but check local signage when you arrive.
CareVets Mt Wellington is open Monday to Friday from 8:00am to 7:00pm, and Saturday from 9:00am to 1:00pm. Sunday hours are not listed in the provided information, so check ahead before visiting on a Sunday or public holiday.
You can contact CareVets Mt Wellington by phone on (09) 527 7636 or visit the clinic website at http://carevets.co.nz/.
To book an appointment at CareVets Mt Wellington, call the clinic or use the contact options on its website. If you have a rabbit or exotic pet, ask specifically for the rabbit or exotics team when booking.
Veterinary consultation fees in New Zealand vary by clinic and are not regulated by a government fee schedule. Call CareVets Mt Wellington for a current quote, and for surgery, dental work or larger procedures, ask for an itemised written estimate before treatment begins. ACC does not cover pets, so owners usually rely on private pet insurance or payment-plan options in general, where available.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash. Some clinics may also support pet-insurance claims or payment plans, but you should call ahead to confirm what CareVets Mt Wellington accepts.
CareVets Mt Wellington is noted for rabbit medicine and welfare, exotic pet care, bunny desexing and surgery, dental extractions, cat and dog general practice, and end-of-life care. Pet owners particularly mention confidence in the clinic's rabbit and exotic pet knowledge.
CareVets Mt Wellington has a 4.4 out of 5 rating from 232 reviews. Reviewers often praise compassionate pet handling, knowledgeable vets and nurses, clear explanations, surgery follow-up and end-of-life support. Recurring concerns include reception communication, pricing clarity, appointment logistics and wait times, so it is sensible to confirm estimates, timing and handling needs in advance.
Map
Clinic Address
129 Mount Wellington Highway, Mount Wellington, Auckland 1060, New Zealand
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Other veterinary clinics near Mount Wellington
4.2
254 reviews
1 Te Apunga Place, Mount Wellington, 1060, New Zealand
#compassionateCare#afterHours#emergencyCare+13
Source: Google Maps
Last updated: 16 July 2026