4.4
232 reviews
129 Mount Wellington Highway, Mount Wellington, 1060, New Zealand
#compassionateCare#rabbitSavvy#exoticPets+13
What owners report about visiting
1 community reports｜1/5 details added｜Updated 8/22
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
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If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
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It can't be used as a basis yet. If you need this information, call the clinic first.
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What owners say
Awaiting owner input on cost explanations.
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It can't be used as a basis yet. If you need this information, call the clinic first.
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If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
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It can't be used as a basis yet. If you need this information, call the clinic first.
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Now collecting the questions owners want answered.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the team’s kindness, empathy and clear communication, especially during stressful emergencies, serious illness and end-of-life visits. Several reviews describe vets and nurses as professional, patient and dedicated, with some owners crediting the clinic with saving pets or doing everything possible in difficult circumstances. Phone support and reception staff were also often described as helpful and reassuring.
💬Common Feedback & Suggestions
The reviews are strongly positive overall, but there are a few clear concerns. One owner reported dissatisfaction with wound-care decision-making, high costs, follow-up communication and the need for further treatment elsewhere, while another was disappointed by surcharges. One review also mentioned an impatient reception interaction around whether a weekend case counted as an emergency.
🏥Clinic Specialties
- Emergency and after-hours care
- End-of-life and palliative support
- Wound and injury care
- Critical illness care
- Cat care
- Native bird injury support
🏷️Keywords
#compassionateCare#clearCommunication#emergencyCare#afterHoursCare#kindStaff#helpfulReception#professionalVets#patientWithPets#endOfLifeSupport#criticalCare#woundCare#spaciousClinic#phoneSupport#pricingConcerns#surchargeConcerns#triageConcerns
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- Ask about any surcharges or likely total costs before agreeing to treatment, especially for emergency care.
- If your pet may need surgery or wound closure, confirm the full treatment plan and follow-up expectations before discharge.
- For after-hours or weekend concerns, phone ahead and clearly describe symptoms so the team can advise whether it is an emergency.
- Expect supportive communication during serious illness or end-of-life care, based on repeated owner feedback.
- Bring any relevant history from your regular vet, particularly for pets with existing conditions such as a heart murmur.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
AEC (Animal Emergency Centre) is in Mount Wellington, Auckland 1060, although no street address was provided in the source data. No train, ferry or light-rail station was found within walking distance, so driving is likely the simplest option; street parking is typically available in this suburb, but check local signage. For public transport, use Google Maps to find the nearest bus route for your starting point.
AEC (Animal Emergency Centre)'s full weekly opening-hours schedule is not provided in the source data. The listing includes an opening entry at 12:00 am on Sunday and the clinic is described as offering emergency and after-hours care, so call ahead or check the clinic website before travelling.
You can contact AEC (Animal Emergency Centre) by phone on (09) 849 2121 or visit http://animalemergency.co.nz/. For urgent pet concerns, phone first so the team can advise whether your pet should be seen as an emergency.
To book or arrange emergency assessment at AEC (Animal Emergency Centre), call the clinic or use the contact details on its website. For after-hours or weekend concerns, describe your pet's symptoms clearly so the team can advise on triage and next steps.
Veterinary consultation fees in New Zealand vary by clinic and are not government-regulated. There is no public pet-vet scheme, ACC covers human personal injury only, and there is no government veterinary fee schedule, so call the clinic for a current quote and ask for an itemised written estimate before procedures. After-hours or emergency care typically costs more than routine daytime care; pet owners may also compare private pet insurance or general payment-plan options, but should confirm directly what applies.
The source data does not list AEC (Animal Emergency Centre)'s specific payment methods. In New Zealand, vet clinics commonly accept EFTPOS, Visa / Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay / Google Pay and sometimes cash; some may support insurance claims or payment plans, so call ahead to confirm before your visit.
Yes, AEC (Animal Emergency Centre) is described as providing emergency and after-hours care. Reviews and clinic summary data mention critical illness, wound and injury care, end-of-life support, cat care and native bird injury support, so phone ahead with symptoms before travelling.
AEC (Animal Emergency Centre) is rated 4.9 out of 5.0 from 28 reviews in the provided data. Pet owners often praise the team's kindness, empathy, clear communication, professional vets, helpful reception and support during serious illness or end-of-life visits, while a small number of reviews raise concerns about costs, surcharges, triage and follow-up communication.
Help with one question
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Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
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Last updated: 16 July 2026