4.4
232 reviews
129 Mount Wellington Highway, Mount Wellington, 1060, New Zealand
#compassionateCare#rabbitSavvy#exoticPets+13
Veterinary Specialists Auckland
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What owners say
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most consistently praised the team for compassionate, calm and professional care during emergencies, overnight hospital stays and end-of-life situations. Many reviews highlight clear explanations, regular updates, thoughtful handling of anxious pets, and confidence in the vets’ specialist knowledge, surgery, cardiology, physio, hydrotherapy and after-hours emergency care. Several owners said their pets recovered well after serious problems such as poisoning, trauma, gastroenteritis, spinal issues, surgery or urgent procedures, and many explicitly said they would return or recommend the clinic.
💬Common Feedback & Suggestions
The reviews are mostly positive, but the recurring concerns are significant when they appear. Several owners complained about high or unexpected costs, feeling that options or likely follow-up costs were not explained early enough, and a few felt pressured or distressed by payment handling during emotional moments. Other negative reviews describe long waits or poor updates during busy after-hours periods, inconsistent diagnoses or treatment plans, rude reception interactions, and occasional concerns about communication after poor outcomes or bereavement logistics.
🏥Clinic Specialties
- After-hours emergency care
- Specialist surgery and post-operative care
- Cardiology and heart conditions
- Physiotherapy and hydrotherapy
- Poisoning and toxin emergencies
- End-of-life and palliative support
🏷️Keywords
#compassionateCare#afterHours#emergencyCare#specialistVets#clearCommunication#regularUpdates#professionalTeam#kindReception#surgeryCare#cardiology#physiotherapy#hydrotherapy#highCosts#longWaits#poorCommunication#endOfLifeSupport
Overall Ratings
🐾Tips for Pet Owners
- Phone ahead before travelling after hours, especially for emergency availability and expected wait times.
- Ask for a written estimate, treatment options and likely follow-up costs before agreeing to major diagnostics, surgery or hospitalisation.
- If your pet is stable enough, bring insurance details or ask about payment options such as Afterpay for larger bills.
- For busy walk-in emergency visits, ask how triage works and when you can expect the next update.
- Use the clinic for specialist referrals, surgery, cardiology, physio or hydrotherapy when your regular vet recommends higher-level care.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Veterinary Specialists Auckland is in Mount Wellington, Auckland 1060. No train, ferry or light-rail station was found within easy walking distance, so driving is likely to be the simplest option; otherwise, check Google Maps for the nearest bus route. No nearby paid car park was found in the supplied data, and street parking is typically available in this suburb, but check local signage before leaving your vehicle.
The supplied hours data is incomplete and only shows an opening time from Sunday at 12:00am. Because this does not provide a full weekly schedule, check the clinic's website or call ahead to confirm current opening hours before travelling, especially for urgent or after-hours care.
You can contact Veterinary Specialists Auckland by phone on (09) 320 5645 or visit their website at http://www.vsahospital.co.nz/.
To book an appointment at Veterinary Specialists Auckland, use the clinic's website or call to enquire about availability. For specialist services such as surgery, cardiology, physiotherapy or hydrotherapy, your regular vet may recommend or arrange a referral.
Veterinary consultation fees in New Zealand vary by clinic and are not regulated by a government fee schedule. There is no public scheme or ACC cover for pet veterinary care, so call the clinic for a current quote and ask for an itemised written estimate before procedures, diagnostics, surgery or hospitalisation. After-hours and emergency visits are typically more expensive than routine consultations. Pet owners may also wish to ask generally about private pet insurance or payment-plan options, without assuming the clinic offers a specific provider.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash. Some clinics may also support pet-insurance claims or payment plans, but you should call ahead to confirm the current options before your visit.
Yes, the supplied review summary identifies Veterinary Specialists Auckland with after-hours emergency care, including emergencies such as poisoning, toxin exposure, trauma, gastroenteritis and urgent procedures. Pet owners are advised to call ahead before travelling after hours to check emergency availability, triage expectations and likely wait times.
Veterinary Specialists Auckland has a 4.2 out of 5 rating from 254 reviews. Pet owners often praise the clinic's compassionate emergency care, specialist knowledge, clear explanations, regular updates, surgery, cardiology, physiotherapy, hydrotherapy and end-of-life support. Recurring concerns include high or unexpected costs, waits during busy after-hours periods, and occasional communication issues, so it is sensible to ask early about estimates, treatment options and update timings.
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Have you ever been seen here successfully without a reservation?
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Anonymous, about 3 seconds
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Source: Google Maps
Last updated: 16 July 2026