145 reviews
79 Gladstone Road, 7020, New Zealand
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ skill and thoroughness, noting clear explanations and patient answers to questions. Many highlight successful outcomes from emergencies and surgeries (including fractures, bladder procedures, spays) as well as impressive dental work and careful post‑op follow‑up. Same‑day and after‑hours access, including Sundays and late evenings, came up often as a major plus, and staff were described as kind, gentle, and reassuring.
💬Common Feedback & Suggestions
Reviews are largely positive, with a few concerns. Some owners felt pricing or policies were inconvenient or money‑focused (e.g., requiring an exam before purchasing prescription diets, repeat visit fees, or unclear charges), and a couple reported delayed or missed diagnoses or difficulty with procedures like blood draws and anal gland expression. A small number mentioned customer service issues such as long hold times, limited parking, or inconsistent communication. Overall sentiment is very favourable, but clearer estimates, smoother communication, and sensitivity for anxious pets were suggested.
🏥Clinic Specialties
- Emergency and urgent care (late hours and Sundays)
- Soft‑tissue surgery and spay/neuter
- Orthopedic assessment and X‑rays
- Urinary tract issues and bladder surgery
- Dentistry and dental procedures
- Compassionate euthanasia and end‑of‑life care
🏷️Keywords
#emergencyAvailability#extendedHours#sundayOpen#sameDayAppointments#thoroughExams#knowledgeableVets#clearCommunication#compassionateCare#gentleHandling#fairPricing#cleanFacility#followUpCare#limitedParking#customerServiceMixed#moneyFocusedComplaints
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—reviews note they often fit in same‑day cases, including evenings and Sundays.
- If you need prescription food, bring prior records or expect a vet exam due to clinic policy.
- Parking can be limited; arrive a bit early to secure a spot and reduce stress.
- Ask for detailed estimates and discuss options up front; reviewers found the team transparent and informative.
- If your pet is anxious or a senior, request gentle handling or to remain present for procedures like blood draws.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Lot #1619 - Mayfair Court
113m8140 Williams Rd, Richmond, BC V7A 1G4, Canada
Lot #1619 - Mayfair Court
212m8071 Ryan Rd, Richmond, BC V7A 2E4, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Williams Road Animal Hospital is located at 8031 Williams Rd #120, Richmond, BC V7A 0B4. No public transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, nearby parking includes Lot #1619 - Mayfair Court, about a 1-minute walk away.
Williams Road Animal Hospital's current opening hours were not provided, so please call ahead to confirm before visiting. Reviews mention late-evening, Sunday, same-day and after-hours access, but availability can change.
No phone number was provided in the source data for Williams Road Animal Hospital. You can visit the clinic website at http://www.williamsroadvet.ca/ for contact details and current clinic information.
To book an appointment at Williams Road Animal Hospital, contact the clinic directly through its website or call to enquire. For urgent issues, reviews suggest calling ahead because the clinic has been noted for fitting in same-day cases, including evenings and Sundays.
Veterinary consultation fees vary by clinic in Canada and are not set by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, ask for an itemized written estimate before procedures, and note that after-hours or emergency visits are typically higher; pet insurance and third-party payment-plan options may be worth asking about in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but the source data does not confirm this clinic's specific payment methods. Call ahead to confirm whether they accept your preferred payment method, pet-insurance direct claims, or third-party payment plans.
Reviews indicate that Williams Road Animal Hospital is known for emergency and urgent care, with late hours, Sundays, same-day appointments, and after-hours access mentioned by pet owners. For any urgent case, call ahead to confirm availability before travelling to the clinic.
Williams Road Animal Hospital is noted for emergency and urgent care, soft-tissue surgery, spay and neuter procedures, orthopedic assessment and X-rays, urinary tract and bladder surgery, dentistry, and compassionate euthanasia and end-of-life care. Ask the clinic directly which services are available for your pet's specific condition.
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Last updated: July 28, 2026