Cross Roads Animal Health Centre

What owners report about visiting

Collecting owner reports|Help add what a visit is like

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the team’s warm, compassionate manner and the way they take time to explain diagnoses, options, and aftercare. Many highlight a fear‑free, low‑stress approach with lots of patience, treats, and gentle handling that helps even anxious pets relax and enjoy visits. Reviewers also noted strong expertise with exotics—rabbits, guinea pigs, birds (including parrots and conures), and reptiles—with several accounts of urgent cases being fit in and managed well.

💬Common Feedback & Suggestions

Reviews are overwhelmingly positive, with only a few concerns. A small number of reviewers reported front‑desk communication issues or an interaction they found rude, and one described being required to wait in their car with children and no bathroom access. One caller also felt an initial quote (described as starting around $800) was too high. Overall sentiment is very favourable, but clearer expectations around waiting/check‑in options and up‑front cost estimates would help.

🏥Clinic Specialties

  • Exotic and avian medicine
  • Rabbit and small‑mammal care
  • Reptile care and emergencies
  • Fear‑free and low‑stress handling
  • Behaviour support for anxious/reactive dogs
  • Soft‑tissue surgery and neuters

🏷️Keywords

#compassionateCare#fearFreeApproach#gentleHandling#exoticsExpertise#avianCare#rabbitAndSmallMammalCare#reptileCare#thoroughExplanations#friendlyStaff#accommodatingScheduling#emergencyFitIns#calmEnvironment#goodFollowUp#pricingConcerns#occasionalRudeStaff#waitInCarPolicy

Overall Ratings

🐾Tips for Pet Owners

  • If you have an exotic pet (rabbits, birds, reptiles, small mammals), call ahead—reviews suggest they’re skilled with these species and often fit in urgent cases, but booking helps.
  • For anxious or reactive dogs, mention this when booking and bring favourite treats or a comfort item to complement their fear‑free approach.
  • Ask for a written estimate and fee breakdown before procedures to avoid surprises.
  • Confirm current check‑in and waiting arrangements; some reviewers described waiting in their vehicle, so plan for weather and bathroom needs.
  • Bring your questions—owners report the team explains options thoroughly and provides helpful follow‑up.
📊 **Overall Ratings** - Medical Expertise: 97% satisfied - Service Attitude: 95% satisfied - Convenience: 90% satisfied - Pricing: 50% satisfied - Cleanliness: 93% satisfied - Recommendability: 96% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the team’s warm, compassionate manner and the way they take time to explain diagnoses, options, and aftercare. Many highlight a fear‑free, low‑stress approach with lots of patience, treats, and gentle handling that helps even anxious pets relax and enjoy visits. Reviewers also noted strong expertise with exotics—rabbits, guinea pigs, birds (including parrots and conures), and reptiles—with several accounts of urgent cases being fit in and managed well. 💬 **Common Feedback & Suggestions** Reviews are overwhelmingly positive, with only a few concerns. A small number of reviewers reported front‑desk communication issues or an interaction they found rude, and one described being required to wait in their car with children and no bathroom access. One caller also felt an initial quote (described as starting around $800) was too high. Overall sentiment is very favourable, but clearer expectations around waiting/check‑in options and up‑front cost estimates would help. 🏥 **Clinic Specialties** - Exotic and avian medicine - Rabbit and small‑mammal care - Reptile care and emergencies - Fear‑free and low‑stress handling - Behaviour support for anxious/reactive dogs - Soft‑tissue surgery and neuters 🏷️ **Tags** #compassionateCare #fearFreeApproach #gentleHandling #exoticsExpertise #avianCare #rabbitAndSmallMammalCare #reptileCare #thoroughExplanations #friendlyStaff #accommodatingScheduling #emergencyFitIns #calmEnvironment #goodFollowUp #pricingConcerns #occasionalRudeStaff #waitInCarPolicy 🐾 **Tips for Pet Owners** - If you have an exotic pet (rabbits, birds, reptiles, small mammals), call ahead—reviews suggest they’re skilled with these species and often fit in urgent cases, but booking helps. - For anxious or reactive dogs, mention this when booking and bring favourite treats or a comfort item to complement their fear‑free approach. - Ask for a written estimate and fee breakdown before procedures to avoid surprises. - Confirm current check‑in and waiting arrangements; some reviewers described waiting in their vehicle, so plan for weather and bathroom needs. - Bring your questions—owners report the team explains options thoroughly and provides helpful follow‑up.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Official website
crossroadsahc.com/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

3 Myrtle St, Stratford, PE C1B 1P4

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Have you ever been seen here successfully without a reservation?

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Source: Google Maps
Last updated: August 5, 2026