160 reviews
23 Rd, Stratford, PE C1B 1T4
#compassionateCare#friendlyStaff#knowledgeableVets+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the kind, compassionate team—especially around end-of-life care—citing same‑day euthanasia accommodations, unhurried goodbyes, and thoughtful follow‑ups. Many highlighted clear explanations and answers to questions, fair and transparent pricing without pressure to add services, and the clinic’s willingness to fit pets in quickly. Reviewers also noted good outcomes for routine surgeries (spays/neuters) and help with allergies, plus patient handling of reactive dogs and ‘spicy’ cats.
💬Common Feedback & Suggestions
A minority of reviewers reported concerns about bedside manner and communication, including not feeling listened to, incomplete exams, or rough handling of a senior cat. Some cited customer‑service issues such as a rude or dismissive tone at reception, slow responses to calls, or difficulty getting in as a new patient. A few flagged billing confusion or perceived money‑focus (e.g., being charged an additional exam fee for booster‑only visits or changed payment policies). There was also an isolated comment about a strong scent in the clinic and occasional scheduling limitations at short notice.
🏥Clinic Specialties
- End-of-life and euthanasia support
- Spay/neuter and soft-tissue surgery
- Allergy management and dermatology
- Vaccinations and preventative care
- Behaviour-sensitive handling for reactive pets
- Urgent same-day care for sudden illness
🏷️Keywords
#compassionateCare#endOfLifeSupport#clearCommunication#patientWithReactivePets#fitsInUrgencies#sameDayAppointments#budgetFriendly#pricingTransparency#noPressureUpsells#friendlyStaff#rudeReceptionist#billingConfusion#slowResponseTimes#unpleasantOdour#notAcceptingNewPatients
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent or end‑of‑life needs; they often accommodate same‑day, but availability can be limited.
- Ask for a written estimate before exams or procedures—reviewers note the clinic is open to quoting and working within a budget.
- If your pet is reactive or easily stressed, mention it when booking so staff can plan gentler handling or quieter timing.
- Clarify exam fees at booster/shot‑only visits to avoid surprises, as some reviewers experienced extra charges.
- If you’re scent‑sensitive or have a nervous kitten, request a quieter room or a quick in‑and‑out appointment.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
101 Shakespeare St Parking
792m101 Shakespeare St, Stratford, ON N5A 3W4, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Avon Pet Hospital is located at 345 Douro St, Stratford, ON N5A 3S8. The closest listed public transport option is Stratford GO, a train station about an 11-minute walk away. If you are driving, 101 Shakespeare St Parking is listed nearby, about a 10-minute walk from the clinic.
Avon Pet Hospital asks pet owners to call ahead to confirm current opening hours. This is especially important for urgent, same-day, or end-of-life needs, as availability may be limited.
You can contact Avon Pet Hospital by phone at (519) 271-7712. Calling is the best way to confirm hours, appointment availability, current fees, and whether the clinic can see new patients.
To book an appointment at Avon Pet Hospital, call the clinic to enquire about availability. If your pet is reactive, easily stressed, or needs end-of-life care, mention this when booking so the team can plan the visit appropriately.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call Avon Pet Hospital for a current quote, and ask for an itemized written estimate before procedures or surgery. Pet insurance and third-party payment-plan options may be available generally in Canada, but you should confirm any specific options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance direct claims or third-party payment plans, but payment options can change, so call ahead to confirm before your visit.
Avon Pet Hospital is associated with end-of-life and euthanasia support, spay/neuter and soft-tissue surgery, allergy management and dermatology, vaccinations and preventative care, behaviour-sensitive handling for reactive pets, and urgent same-day care for sudden illness.
Pet owner feedback highlights compassionate care, especially for end-of-life visits, clear explanations, fair and transparent pricing, and willingness to fit pets in quickly when possible. Some reviewers also reported concerns about communication, reception tone, billing clarity, short-notice availability, and handling in a few cases.
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Last updated: July 28, 2026