Academy Animal Hospital

What owners report about visiting

Collecting owner reports｜Help add what a visit is like

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the friendly, compassionate staff and vets who explain procedures clearly and answer questions patiently. Many described smooth spay/neuter surgeries with quick recoveries, regular updates, and next‑day follow‑up calls. People also valued the affordable, transparent pricing with little or no upselling, and the clinic’s gentle handling of anxious pets alongside efficient, on‑time appointments.

💬Common Feedback & Suggestions

While reviews are overwhelmingly positive, a few raised concerns. Some mentioned aftercare issues—one alleging poor instructions with a tragic outcome, another feeling a pet was discharged too soon—and one report of skin irritation after neutering. There were isolated complaints about difficulty reaching the clinic by phone, as well as a quoted price not matching the final bill and a refused refund. These appear uncommon, but clarifying care plans, pickup timing, and costs in advance is advisable.

🏥Clinic Specialties

Spay and neuter surgeries for cats and dogs
Vaccinations and wellness checkups
Post‑operative follow‑ups and client updates
Gentle handling of anxious and fearful pets
Microchipping and routine procedures
Cat grooming (lion shave)

🏷️Keywords

#compassionateCare#friendlyStaff#clearCommunication#followUpCalls#smoothSurgeries#affordablePricing#anxiousPetHandling#efficientAppointments#earlyDropOff#cleanClinic#longTermClients#noUpselling#phoneAvailabilityIssues#billingConcerns#aftercareConcerns

Overall Ratings

View reviews

🐾Tips for Pet Owners

Ask for a written estimate and confirm exactly what’s included (e.g., meds, follow‑ups) to avoid billing surprises.
Discuss aftercare in detail at drop‑off—clarify pain control, pickup timing, and what to watch for once home.
If your pet is anxious, let the team know in advance; reviewers noted they can accommodate with gentle handling and calming measures.
Take advantage of early drop‑off and on‑time appointments to plan your day, and keep your phone handy for updates and follow‑up calls.
If phone lines are busy, try calling at off‑peak times and book ahead for surgeries and popular services like grooming.

📊 **Overall Ratings** - Medical Expertise: 90% satisfied - Service Attitude: 96% satisfied - Convenience: 89% satisfied - Pricing: 96% satisfied - Cleanliness: 93% satisfied - Recommendability: 94% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the friendly, compassionate staff and vets who explain procedures clearly and answer questions patiently. Many described smooth spay/neuter surgeries with quick recoveries, regular updates, and next‑day follow‑up calls. People also valued the affordable, transparent pricing with little or no upselling, and the clinic’s gentle handling of anxious pets alongside efficient, on‑time appointments. 💬 **Common Feedback & Suggestions** While reviews are overwhelmingly positive, a few raised concerns. Some mentioned aftercare issues—one alleging poor instructions with a tragic outcome, another feeling a pet was discharged too soon—and one report of skin irritation after neutering. There were isolated complaints about difficulty reaching the clinic by phone, as well as a quoted price not matching the final bill and a refused refund. These appear uncommon, but clarifying care plans, pickup timing, and costs in advance is advisable. 🏥 **Clinic Specialties** - Spay and neuter surgeries for cats and dogs - Vaccinations and wellness checkups - Post‑operative follow‑ups and client updates - Gentle handling of anxious and fearful pets - Microchipping and routine procedures - Cat grooming (lion shave) 🏷️ **Tags** #compassionateCare #friendlyStaff #clearCommunication #followUpCalls #smoothSurgeries #affordablePricing #anxiousPetHandling #efficientAppointments #earlyDropOff #cleanClinic #longTermClients #noUpselling #phoneAvailabilityIssues #billingConcerns #aftercareConcerns 🐾 **Tips for Pet Owners** - Ask for a written estimate and confirm exactly what’s included (e.g., meds, follow‑ups) to avoid billing surprises. - Discuss aftercare in detail at drop‑off—clarify pain control, pickup timing, and what to watch for once home. - If your pet is anxious, let the team know in advance; reviewers noted they can accommodate with gentle handling and calming measures. - Take advantage of early drop‑off and on‑time appointments to plan your day, and keep your phone handy for updates and follow‑up calls. - If phone lines are busy, try calling at off‑peak times and book ahead for surgeries and popular services like grooming.