208 reviews
620-A Academy Rd, , MB R3N 0E6
#compassionateCare#friendlyStaff#clearCommunication+12
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate staff and a vet who is thorough, explains options clearly, and shows genuine care for pets. Many highlighted how quickly the clinic accommodates urgent cases and walk-ins, including weekend availability, with several noting same-day help for emergencies like bee stings. Positive outcomes were common, from effective diagnoses and treatments to seniors and kittens receiving attentive care, and some appreciated reasonable or affordable pricing. The facility itself was described as clean, spacious, and modern, with on‑site testing mentioned.
💬Common Feedback & Suggestions
A minority of reviewers raised concerns about pricing transparency, including difficulty obtaining estimates over the phone and bills they felt were high, with some perceiving upselling or unnecessary tests. A few reported poor bedside manner or rough handling, as well as communication that felt overly technical or alarming. There were isolated but serious complaints about medical judgement or surgical outcomes (e.g., a spay suture/scar and disagreement over urgency for surgery), with some saying they would not return. Overall sentiment skews positive, but clearer cost estimates, gentler handling for sensitive pets, and careful discussion of diagnostic choices could address the negative experiences.
🏥Clinic Specialties
- Emergency and same-day care
- On-site blood and urine diagnostics
- Feline eye and respiratory issues
- Senior pet care and chronic conditions
- Spay/neuter and general surgery
- Compassionate end-of-life care
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#sameDayAppointments#emergencyAccommodations#openOnSundays#onSiteLab#cleanModernFacility#convenientLocation#fairPricing#pricingTransparencyIssues#upsellingConcerns#roughHandlingReports#surgicalOutcomeConcerns#walkInAccepted
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—many reviewers were fit in the same day, including on weekends.
- Ask for an itemized estimate and discuss which tests or treatments are essential before proceeding to avoid cost surprises.
- If your pet is anxious or reactive, let the team know in advance so handling and examination can be adjusted.
- If your dog struggles with pills or capsules, ask about liquid or chewable alternatives.
- Bring prior medical records and your pet’s current weight to streamline the visit and help with accurate quoting.
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Last updated: August 5, 2026